Ben
Ben
Comments
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Hi,
It’s highly recommended not to set the cron job to run every 1 minute for
scheduled.php, users who do that faces issues where emails are sent multip… -
Hi,
(Quote)When a user is flagged as
Unsubscribed, it is because the user clicked the unsubscribe link in the email they receive, or you unsubscribe them via the -
Hi,
The 'Unopens' export option is only available in the very last campaign that was sent instead of in all campaigns in order not to skew the exported results. I suggest exporting unopens if you need to before sending the next campaign.<…
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Hi,
(Quote)The URL is the link to your own script that does what you want, eg. calling the
subscribeAPI to subscribe the email address to a new list.Thanks…
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Hi,
You're using the tags incorrectly.
Incorrect usage:
<a href="[signupUrl]">Sign up here.</a>Correct usage:
in Autoresponder email goes out but does not expand custom fields Comment by Ben January 2021 -
Hi,
Is
Unsubscribe_Urla Custom domain and you want to use it as personalisation tag in your email?Then the correct usage is
in Personalised link in anchor tag Comment by Ben December 2020 -
Hi,
If you're using Linux Debian, please see → https://sendy.co/troubleshooting#debian-sendy-interface-not-changed-to-what-i-s…
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Hi,
Yes you can use Canada region, Amazon SES now supports this region. You can change to this region in your Amazon SES console and change it in Sendy's main settings to match.
(Quote)My understanding is that you'll still be …
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Hi,
You can ‘Include’ and ‘exclude’ lists when you choose lists to send your campaign to. It basically does the same thing you’ve described.
Thanks.
Best regards,
Ben… -
@GPZs
in Thank you and Hello Comment by Ben December 2020
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Hi,
It is because Gmail suffered a major outage on December 14 and 15. Hence, emails sent to Gmail addresses resulted in 'Bounces'. A lot …
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No need to be in the same region. But it's highly recommended for Amazon SES and Amazon EC2 to be in the exact same region as sending speed will be the most optimum.
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Hi,
(Quote)No you won't qualify for the free tier if that's the case. Sendy must be installed and running on an Amazon EC2 server hosted on the AWS account with the approved SES account.
Thanks.
Best regards,
Ben… -
Hi,
(Quote)Brands are separate entities from each other. When you create a campaign, it is created for that brand only, you can’t create a campaign for ‘All’ brands if that’s what your question is.
Thanks.
Best regards…
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Hi,
Yes, you can set it in the 'Query string' field when you create/edit a campaign or autoresponder:
The parameter will be appended to all links in your email.
Thanks.
… -
Hi,
You can use one of the following online tools to scrub your list clean of invalid emails that'll cause high bounce rates:
https://neverbounce.com
in Subscribing again using API Comment by Ben December 2020 -
Hi,
(Quote)This is expected behavior. The API can also update subscriber data:
Thanks.
Best regards,
Ben -
Hi,
(Quote)Then you'd need to create a script that gets the data from the HTTP GET, then call Sendy's
subscribeAPI using HTTP POST to signup the user to your list.<… -
Hi,
Sendy's
subscribeAPI is HTTP POST, not HTTP GET.Thanks.
Best regards,
Ben -
Hi,
You can create 'Custom fields' in your list to store their account number.
To create custom fields for a list:
- Go to 'View all lists' on the left sidebar
- Select your desired list
- Click 'Custom fi…
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Thanks @Sat! Glad you like it and find it easy to setup.
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Hi,
No you do not have to delete the subscriber first then add them.
Just call the
subscribeAPI and it will up… -
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(Quote)
Thank you @cjackson! Good to hear from someone who can relate as well. All the best to you too!
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Thank you @GPZs! I appreciate it!
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Thank you Brent! Messages like this keeps me going. Thank you.
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Hi,
Your email account needs to be setup with your hosting provider in order to receive the verification email, or any emails for that matter. Once you receive the verification email, click the verification link and your email will be ver…
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The correct usage is
[Code,fallback=]and not[Code]. -
Hi,
The 'Unopens' export option is only available in the very last campaign that was sent instead of in all campaigns in order not to skew the exported results. I suggest exporting unopens if you need to before sending the next campaign.<…
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Hi,
One of your browser extension is inserting code into the WYSIWYG editor when you were editing your email campaign (for example, ‘Grammarly’, ‘Ad Blocker Ultimate’, 'Adguard Adblocker', ‘MetaMask‘ etc browser extensions are known to do…