Ben

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Hi,

MariaDB is a drop-in replacement for MySQL, it's almost exactly the same. Sendy is fully compatible with MariaDB.

Thanks.

Best regards,
Ben

in Does Sendy work with MariaDB? Comment by Ben April 2020
Hi,

Here’s Sendy’s page on Integromat’s → https://www.integromat.com/en/integrations/sendy

If you need further info, please contact Integromat’s support…

in Integromat integration Comment by Ben April 2020
Hi,

As brand users pay you via PayPal, the currencies in the list have to be supported by PayPal. The list of currencies available in Sendy is the full list supported by PayPal. Adding non-supported currencies will not work when brand use…

in Moroccan Dirham currency Comment by Ben April 2020
Hi,

You can send a campaign to a list with your own email address inside. When you receive the email, copy the web version link and share it. Any clicks on any links in the web version will be registered and can be seen in the campaign re…

in Use web version without sending an email -- can it track clicks? Comment by Ben April 2020
Hi,
(Quote)
I have deleted my email address from your list right after testing.

Thanks.

Best regards,
Ben

in Confirmation email not received - Using Thrive Themes Comment by Ben April 2020
Hi,

I've just tested signing up to your list and I have received the double opt in confirmation email:

Screenshot:

in Confirmation email not received - Using Thrive Themes Comment by Ben April 2020
Hi,
(Quote)
Can you check if the email went to your spam folder?

Thanks.

Best regards,
Ben

in Confirmation email not received - Using Thrive Themes Comment by Ben April 2020
Hi,
(Quote)
Please see the 'subscribe' API docs.

Thanks.

Best regards,
Ben

in Connect Sendy with Thrive Cart Comment by Ben April 2020
Hi,
(Quote)
Custom fields aren't supported in Zapier at the moment.

Alternatively, you can use Zapier's 'Webhooks' zap to do a POST to Sendy's 'subscribe…

in Connect Sendy with Thrive Cart Comment by Ben April 2020
Hi,

This may be an issue with your license key that's stored in the database being invalid.
- Login to your MySQL database via phpmyadmin (or any other way you like, eg. SSH)
- Go to the in Unlicensed custom domains error Comment by Ben April 2020


    
                
            
                Hi,

Custom fields aren't supported in Zapier at the moment.

Alternatively, you can use Zapier's 'Webhooks' zap to do a POST to Sendy's 'subscribe' 
                in                     Populating custom fields via zapier
                Comment by Ben
                April 2020
            
        
    
    
                
            
                Hi,


(Quote)


You'd need to import a CSV, then check the Apply GDPR tag to imported subscribers? checkbox:



…            
            
                in                     Tag as GDPR when subscribing via Zapier
                Comment by Ben
                April 2020
            
        
    
    
                
            
                Hi,

You can ‘Print & Save as PDF’ the campaign report page. The campaign report page’s CSS is formatted for print.

Then send the PDF to your client.



Another way is to…            
            
                in                     Exporting reports
                Comment by Ben
                April 2020
            
        
    
    
                
            
                Hi,

Hope you're safe and healthy too.

Upload your PDF somewhere, then get the download link.
Create a 'Custom field' for your list and call it something like 'PDF'
Then populate each subscriber's PDF custom …            
            
                in                     Using personalized attachments
                Comment by Ben
                March 2020
            
        
    
    
                
            
                Hi,

Cron job setup instructions appears in Sendy where appropriate. When you are at the ‘Define recipients’ page and you will see the cron job setup instructions note in a yellow box at the bottom (screenshot ? 
                in                     Cron jobs for ubuntu server
                Comment by Ben
                March 2020
            
        
    
    
                
            
                Hi,


(Quote)


To create Autoresponders in Sendy:

Go to 'View all lists' on the left sidebar
Select your desired list
Click 'Autoresponder' at the top right to setup Autoresponders for that list

            
                in                     Where can I access Autoresponders?
                Comment by Ben
                April 2020
            
        
    
    
                
            
                Hi,

From version 4.0.3.3 onwards, your API key is required when calling the 'subscribe' API.

Screenshot:  


Source: 
            

                in                     API key not passed
                Comment by Ben
                March 2020
            
        
    
    
                
            
                Thank you for sharing and glad to hear you like Sendy. 
            
            
                in                     How to setup scheduled cron on AWS Lightsail LAMP server
                Comment by Ben
                March 2020
            
        
    
    
                
            
                Hi,

If you want to use 'https' for your custom domain and you have a working SSL certificate for that as well, please ensure that you set the protocol of the custom domain to 'https://':


            

                in                     Custom Domain CNAME and SSL
                Comment by Ben
                March 2020
            
        
    
    
                
            
                Hi,

If you purchased a dedicated IP from Amazon SES, Sendy will use the default dedicated IP pool when sending.


(Quote)


For more information about Amazon SES’s dedicated IPs:


                in                     Amazon SES Dedicated IP
                Comment by Ben
                March 2020
            
        
    
    
                
            
                Hi,


(Quote)


Import the CSV in Sendy.

Go to 'View all lists' on the left sidebar
Click 'Add subscribers' at the top
Screenshot:  


Then import your…            
            
                in                     How do I import subscribers?
                Comment by Ben
                February 2020
            
        
    
    
                
            
                Hi,


(Quote)


Verify DKIM and MAIL FROM. Please see below

DKIM: 
                in                     Replace amazonses.com in email header with my domain?
                Comment by Ben
                March 2020
            
        
    
    
                
            
                Hi,

There's no native [referrer] tags. You can create a 'Custom field' called Referral and store the…            
            
                in                     Possible to use [referrer] tag?
                Comment by Ben
                March 2020
            
        
    
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