Ben
Ben
Comments
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Hi,
If your cron job is working, it will remove the cron job setup instructions, then you will be able to schedule emails.
If the cron job instructions does not go away, then your cron job is not working, then you will not be able…
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Hi,
(Quote)Yes you're correct. If they are several years old, I don't think the recipients will re-open these emails (which will result in broken images).
Thanks.
Best regards,
Ben -
(Quote)
If the ‘http’ version still works, it won’t affect your current setup. Otherwise reconnect Sendy.
Best regards,
Ben -
Hi,
You can edit the list settings and set a ‘Thank you email’ instead. 'Thank you email' sends instantly.
To access list settings:
- Go to 'View all lists' on the left sidebar
- Click the pencil icon on the list…
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Glad to hear you've figured out the issue. Tips for checking the firewall is written in the troubleshooting guide:
Screenshot:
in Bounce and complaints via Amazon SES not working Comment by Ben July 2018 -
Hi,
- Visit Amazon SNS console > Subscriptions page
- See if your ‘Subscription ARN' says 'pending confirmation'
Hi,
- Delete all 700 email addresses from the list (after exporting them)
- Then use this script to import your CSV → in Re-send confirmation email? Comment by Ben July 2018
Hi,
(Quote)There are no options to do that. The only way is to remove the subscribers, then re-add them via the ’subscribe' API (https://sendy.co/api) in which the double opt-in confi…
Hi,
You’ve misunderstood what ‘Brands’ are.
Your “Free” and “Paid” members should all fall under the same “Brand” as they are all under the same product.
You should create a list called “Free” and another list called “Paid…
Hi,
Just change the APP_PATH in
/includes/config.phpto the https version of your Sendy URL.Hi,
(Quote)Sending is done in the background. You can shutdown your computer.
Thanks.
Best regards,
BenHi,
This may have to do with
mod_securityfalse triggering. Please see → in Getting error when trying to save Comment by Ben July 2018The issue is that you turned on the 'GDPR safe switch' in your brand settings:
Screenshot:
If you enabled the 'GDPR safe switch', you can only send emails to subscribers tagged …
Hi,
If you use the "Send annually" Autoresponders, it will trigger 1 year after the date stored in the date based custom field.
Thanks.
Best regards,
BenAmazon charges your card every month for any usage of AWS (Amazon SES).
Your billing console → https://console.aws.amazon.com/billing/home
More info on AWS b…
The confirmation link does not expire.
You’d need to manually delete the unconfirmed subscriber.
Hi,
There are no options to slow the sending speed to lesser than 1 per second.
You’d need to modify the code in
scheduled.phpscript to make it do that. See → <…Hi,
When you edit a brand’s settings, you can modify the brand’s SMTP credentials.
To edit brand settings, click the 'pencil' icon button on the brand item to edit the brand settings:
Screenshot:
in How to configure SMTP? Comment by Ben July 2018
Hi,
Autoresponders triggers relative to the date the subscriber joined the list. This date will never change. So if he re-subscribes again, depending on ‘when' he re-subscribes, if his join date misses the timing the autoresponder email(s…
Hi,
(Quote)Please ensure your cron job for
autoresponders.phpis set to run every 1 minute (not anything more) as per the cron job setup instructions.Thanks…
Hi,
Inside any segments, you'll see the cron job setup instructions in a blue box at the bottom.
Screenshot:
Best regards,
BenHi,
Thank you for the mod. How would you login if you redirect the login page to somewhere else (and you aren't logged in yet)?
Best regards,
BenHi,
If you get a 403 error when saving a campaign, it is 100% a
mod_securityissue → in 403 Error when saving Campaign or List Comment by Ben June 2018Hi,
If you do not want to redirect the unsubscribe link to an external web page, then translate the unsubscription confirmation page, which is exactly the answer in this thread → in Translating un-subscription page Comment by Ben June 2018
Hi,
One of your Google Chrome extensions is likely inserting code in your email’s HTML code.
- Disable all extensions in your browser as one of your browser extension is inserting redundant code into the WYSIWYG editor when you…
Hi,
Visit http://newsletters.uniqueluxuryholidays.com/reset-cron.php and hit reset to clear the false positive that cron jobs have been setup.
Hi,
You can pass
"true"to the newgdprflag in the 'subscribe' API call:Screenshot:
Hi,
You can install Sendy on any folder or sub-domains of your Sendy licensed domain. There will be no licensing issues.
Thanks.
Best regards,
Ben