Ben
Ben
Comments
-
Hi,
I suggest re-uploading Sendy to make sure all necessary files are uploaded:
Download a copy of Sendy from https://sendy.co/get-updated with your license key (us…
-
Hi Ian,
(Quote)That's because you are using a very outdated version of PHP, version 5.2.17:
Screenshot:
Contact your hosting support to update your PHP version to at…
-
Hi,
Your trackable link is redirecting to ‘localhost’. This is an issue with different PHP versions between your server and the 'command line’ version of PHP.
Change your cron job for scheduled.php to:
in Campaign report's statistics is showing 0 open and 0 link clicks, and links aren't working Comment by Ben May 2018 -
Hi Ian,
Yes you're right, the cron job needs to be changed to reflect the correct path as well.
Thanks.
Best regards,
Ben -
Hi,
You can rename the folder to 'newsletter’. Just remember to change your APP_PATH in
/includes/config.phpto the updated Sendy installation URL.Best regards,…
-
Hi,
If you update to the latest version of Sendy, you can set a URL query string in your email campaigns (for eg. Google Analytic’s UTM parameters):
Screenshot:
Thanks.<…
-
Hi,
Sendy supports usage of emojis both in the subject line or body of your email since version 2.0.8 → https://sendy.co/get-updated#208
You’d need to set
in Emoji support in subject Comment by Ben April 2018 -
Hi,
You need to wait for Amazon to approve your sending limit request first (1 business day) so that you are moved out of Amazon SES 'Sandbox' mode, then you can send emails to any email address.
Thanks.
Best regards,
The new update 3.0.7 is released and it contains lots of GDPR features → https://sendy.co/get-updated
Hi,
'Clicks' from any links in your email newsletter will be tracked and you can see them in the campaign report.
Thanks.
Best regards,
BenSendy 3.0.7 is now released with lots of GDPR features, including sending re-permission campaigns to re-validate existing subscribers. Please see → https://sendy.co/get-updated
Scr…
Hi,
The next version of Sendy which will be released very soon will have lots of GDPR features. One of them is 're-permission' feature which will make it very easy to send re-permission campaigns.
Thanks.
Best regards,
Sendy 3.0.7 is now released with lots of GDPR features! See the change log at → https://sendy.co/get-updated
Sendy 3.0.7 is now released with lots of GDPR features.
One of them is sending of re-permission campaigns:
Screenshot:
See the change log at → in [GDPR] Re-Permission Campaign Comment by Ben April 2018
@And have pointed out a good article, thanks.
With regards to sending emails to existing subscribers after GDPR kicks in, it is probably a good idea to do a re-permission cam…
Hi,
You can use the ’Segmentation’ feature of Sendy to create a segment of your list that ends with
gmail.com, then export the CSV.Create segment:
Hi,
There are no options to ‘Archive’ campaigns, but you can ‘Delete’ a campaign, please see screenshot below:
Screenshot:
Thanks.
Best regards,
BenHi,
The
Error: OptInRequirederror comes directly from Amazon's API.If you still see the
Error: Op…Hi,
If you use the subscription form that Sendy provides, referrer information (URL of the form they signed up from), country and IP address are recorded. You can see them in the subscribers list when you click on their name or email. Whe…
Hi,
The text field is actually empty. The string in the text field is a 'placeholder' text, it is not a 'value'. You will notice that you can't delete it, because it is a 'placeholde…
Hi,
One of your browser extension is inserting code into the WYSIWYG editor when you were composing your email (for example, Grammarly browser extension is known to do just that).
- Disable all extensions in your browser as one…
Hi,
You can send a campaign to 'Amazon Mailbox Simulator’ email addresses to test if bounces and complaints handling between Amazon SES and your Sendy installation are working.
Create a list with the following 2 emails inside:
…Hi,
Please ensure the .htaccess file in your Sendy directory is Sendy's original .htaccess file and it is not modified.
You can download Sendy from https://sendy.co/get-updated…
Hi,
Any hyperlinks wrapped in
(Quote)<a href=""></a>are tracked.As long as it is hyperlinked it will be tracked.
Thanks.
Best r…
Hi,
This can be achieved with the ‘subscribe’ API (https://sendy.co/api).
The ‘subscribe’ API allows you to pass in custom field data to update them.
Screenshot:
Thanks for sharing this Blaine.
Hi,
(Quote)Some email clients, like Gmail for example, appends an ‘Unsubscribe’ link at the top, so that users can unsubscribe from your newsletter if they want to instead of clicking ‘Mark as spam’.
The ‘Unsubscribe’ link is …
Hi,
Now that the limit is reached, if you try sending a campaign while logged in as the ‘Brand’ user, you will see that you will not be able to send anymore emails.
Exceptionally, emails like double opt-in, thank you, goodbye emai…