Ben
Ben
Comments
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Hi,
(Quote)For why some email addresses are not imported, please see → https://sendy.co/troubleshooting#some-records-from-csv-not-imported
Hi,
Your server’s ‘mod_security’ is probably causing this issue. Please see → https://sendy.co/troubleshooting#403-forbidden-error-…
Hi,
Change the unsubscribe settings of the “bi-weekly list” to 'Unsubscribe only from this list’ and you should be able to import all email addresses.
Thanks.
Best regards,
BenHi,
Sounds like there are missing files in your installation. Try re-uploading Sendy:
Download a copy of Sendy from http://sendy.co/get-updated with your license key…
Hi,
If you want the form to redirect to a custom URL, then don't use the AJAX subscription form you've downloaded from https://sendy.co/api. AJAX forms does not use redirects or page refre…
Hi,
List scrubbing tools (at least those I've ever came across) are all ‘hosted’ solutions, I’ve yet to find a ’self hosted’ one.
The following are a list of a few of them, I personally use in Self hosted apps for scrubbing lists and removing bounces? Comment by Ben December 2016
Hi,
Login to Sendy's MySQL database, then go to the
appstable where all the brands are stored. Changeuser…Hi,
(Quote)That means your 'IAM credentials' wasn't copied and pasted fully into your Sendy settings.
Please redo Step 5.2 and 5.3 of the Get Started Guide
Hi,
If you want your subscription success page to be http://www.vaibhavdagaur.com/thank-you, then set your 'Subscribe success page' in your list settings as in How to setup thank you email Comment by Ben December 2016
Hi,
(Quote)What is the link to your "Thank you page"?
Best regards,
BenHi,
One of your browser extension may be inserting code into the editor when you were composing your email.
- Disable all extensions in your browser as one of your browser extension is inserting redundant code into the WYSIWYG …
Hi,
Sendy does not have any restrictions on CSV upload file sizes. To import large CSVs, please see → https://sendy.co/troubleshooting#trouble-importing-…
Hi,
Please ensure the
$charsetin in /includes/config.php is set as 'utf8mb4' in order for emojis to work:Screenshot:
Hi,
(Quote)That image is retrieved from Gravatar → https://gravatar.com. Gravatar is used universally across the web, if you don’t have an account, sign up for one, then upload your de…
Hi,
If you need each and every subscriber to be sent a unique coupon code, then you'd need the 'coupon code' stored in each subscriber.
Thanks.
Best regards,
BenHi,
You can create a ‘Custom field’ in your list and call it ‘CouponCode’.
Then you can save unique coupon codes to this custom field when you add subscribers to the list.
In your email content you can use the personalisat…
Hi,
One of your browser extension is likely adding code into the editor when you were composing your email hence you're getting this error.
- Disable all extensions in your browser as one of your browser extension is inserting …
Hi,
Your CLI version of PHP that executes the cron job must be of a different version. Try changing your cron job to the curl version:
curl -L -s http://your_sendy_inst…I found the issue. Your login email address is
Barryg@**********and notbarryg@**********. Note the 'case' …Hi,
Are you able to login to Sendy? If so, then there's no reason he can't login to your Sendy installation though. Send me your login information and I'll try from here.
Thanks.
Best regards,
BenHi,
(Quote)Please see → https://sendy.co/troubleshooting#login-page-reloads-without-error-message
Thanks.
Best rega…
Hi,
Glad to hear you've found the issue causing the blank page.
Thanks.
Best regards,
BenHi Paul,
Can you please check your APP_PATH in the
/includes/config.phpscript and make sure it's set as 'http://…Hi,
(Quote)Please see → https://sendy.co/troubleshooting#login-page-reloads-without-error-message
Thanks.
Best rega…
Hi,
Please update to the latest version of Sendy and try again.
Thanks.
Best regards,
BenHi,
Try doing a test by importing a CSV with just 1 record. See if it gets imported. If it does, then something may be wrong with the CSV of 1000.
Best regards,
BenHi,
(Quote)The only way to let the new send rate take effect is to reboot your server. Once your server is reboot, Sendy will automatically resume sending where it left off if you previously setup a cron job for scheduled.php. If you …
Hi,
I understand what you mean now. You can create 2 buttons or text links in your newsletter to ask your subscribers to click either of which so they will receive "More" or "Less" newsletters.
In your campaign report, you will se…
Hi,
Thanks for using Sendy.
(Quote)To create Drip campaign Autoresponders:
- Go to 'View all lists' on the left sidebar
- Select your desired list
- Click 'Autoresponder' at the top right to setup Auto…
Hello,
(Quote)No, the Autoresponder will not restart.
Hope this helps!
Best regards,
Ben