Comments

• Just to add on to @chrisdr2 comment and for those who are interested, MemberPress + Sendy's integration documentation can be found here → in Which Optin Form Wordpress Plugin do you use with Sendy? Comment by Ben October 2016

• Hi,

  (Quote)

  I have tested Sendy with PHP 7, the brands lists did not disappear though. An increasing number of users are using PHP 7 as well.

  As you mentioned your PHP 7 has Opcache and APCu, I suggest disabling them and try ag…

  in Brands list empty on PHP 7 Comment by Ben September 2016

• Hi,

  (Quote)

  You should remove the 'http://' from the [unsubscribe] tag. Don't append it to the unsubscribe tag.

  in Unsubscribe link broken Comment by Ben September 2016

• Hi,

  Edit you brand's settings, then empty the 'Allowed attachment file types' field:

  Example screenshot:
  

  The user of the brand will not be able to upload attachments.

  …

  in How do I disable attachments? Comment by Ben September 2016

• Hi,

  Sendy is now integrated with Zapier! See → https://sendy.co/api#third-party-resources-integrations

  Thanks.

  Best regards,
  Ben

  in When will Sendy integrate with Zapier for trigger actions and all the other benefits of Zapier? Comment by Ben September 2016

• Hi,

  Sendy is now integrated with Zapier! See → https://sendy.co/api#third-party-resources-integrations

  Thanks.

  Best regards,
  Ben

  in Zapier integration Comment by Ben September 2016

• This is now fixed in the latest version of Sendy (v2.1.1) → https://sendy.co/get-updated#211

  in [Name,fallback=] doesn't work if fallback is Unicode string Comment by Ben September 2016

• Hi,

  (Quote)

  You can change the 'From name' and 'From email' of the thank you email in the brand's settings.

  Screenshots:

  

  

  <…

  in How to change thank you email address and name Comment by Ben September 2016

• Hi,

  (Quote)

  It's hard to explain or pinpoint why your form is being targetted by spam robots.

  To combat this, use some sort of CAPTCHA in your sign up form to deter these robots.

  Best regards,
  Ben

  in Spambot subscribes with hex numbers in name field Comment by Ben September 2016

• Hi,

  (Quote)

  You can't send emails slower than 1 email per second. The lowest send rate is 1 email per second.

  Thanks.

  Best regards,
  Ben

  in Lower sending rate Comment by Ben September 2016

• Hi,

  You can create a custom unsubscribe success page, then save the URL of the page in list settings as a custom unsubscribe success URL. You can pass the unsubscribed email address via GET into the URL, then write code in your page to "i…

  in Unsubscribe notification to 3rd party software Comment by Ben September 2016

• Hi,

  All links in Sendy are converted into 'trackable links' so that 'clicks' can be tracked and tabulated in the campaign report. Sendy already has it's own unsubscribe function you can use, e.g.:

  in Unsubscribe tag of third party SMTP service not working Comment by Ben August 2016

• Hi,

  If you meant the cron job for scheduled.php, please only set it to run every 5 mins as per the cron job setup instructions (not anything less). Setting it any more f…

  in Can I set the cron job more frequently? Comment by Ben August 2016

• Hi,

  Edit the brand's settings to change the 'From email':

  Screenshot:
  

  Best regards,
  Ben

  in Default 'From email' for campaigns Comment by Ben August 2016

• Hi,

  Just remove the old SNS topics and subscriptions. Sendy will then create the new SNS topics and subscriptions automatically.

  Thanks.

  Best regards,
  Ben

  in What to do with SNS when migrating Comment by Ben August 2016

• Hi,

  Enabling double opt-in is a good solution. Alternatively build your own subscription form (with Sendy's API) that uses some sort of CAPTCHA so that spam bots cannot sign up.

  Th…

  in Getting spam bot signups recently Comment by Ben August 2016

• Hi,

  I checked your HTML code and found the issue.

  The 'style' code in the 'img' tags are wrapped in ” instead of

  in Image links being stripped out Comment by Ben August 2016

• Hi,

  I checked the campaign 'Commercial Building in San Antonio for Sale or Lease' and it looks exactly like it should https://s3.amazonaws.com/destroym…

  in Image links being stripped out Comment by Ben August 2016

• Hi,

  Please send me your Sendy URL, email and password so I can check.

  Best regards,
  Ben

  in Image links being stripped out Comment by Ben August 2016

• Hi,

  This is unusual. Try editing/saving your newsletter in another browser without any browser extensions?

  Best regards,
  Ben

  in Image links being stripped out Comment by Ben August 2016

• Hi,

  You need to include the fallback= in your tags.

  [servername] will not work.

  It m…

  in Substitute params in URL Comment by Ben August 2016

• Hi,

  (Quote)

  Your client can change his password in 'Settings' https://your_sendy_installation_url/settings

  Thanks.

  Best regards,
  Ben

  in Manually set client password Comment by Ben August 2016

• Hi,

  Please see point number 5 of → https://sendy.co/troubleshooting#unlicensed-domain-error

  Thanks.

  Best regards,
  Ben

  in Outgoing connections blocked Comment by Ben August 2016

• Please contact your hosting support to check your cron job.

  in Problem with cron job on cpanel Comment by Ben August 2016

• Hi,

  Try changing your cron job command to:

  /usr/bin/php /home/km0sch0/public_html/mailmanager/scheduled.php

  instead of:

  in Problem with cron job on cpanel Comment by Ben August 2016

• Hi,

  Please ensure that the cron job for scheduled.php is set to run "every 5 mins" as per the official cron job setup instructions, not anything more or anything less th…

  in Problem with cron job on cpanel Comment by Ben July 2016

• Hi,

  Please see the latest update (http://sendy.co/get-updated):

  Screenshot:
  

  Thanks.

  Best regards,
  Ben

  in Bounce type 'Undetermined' Comment by Ben July 2016
More Comments