Ben

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Hi,
(Quote)
You can add <title> tag in your email’s HTML.

Thanks.

Best regards,
Ben

in How to add <title> tag to web version? Comment by Ben November 2016
Thanks for sharing.

in Automating weekly or monthly database backups Comment by Ben November 2016
Hi,
(Quote)
The answer is yes.

Thanks.

Best regards,
Ben

in Will SendOwl trigger an autoresponder on the list? Comment by Ben November 2016
Hi,
(Quote)
It cannot be blank. That is the issue.

For example if your Sendy URL is http://sendy.solester.com, then your APP_PATH in in Getting Amazon SNS API Error Comment by Ben October 2016

    
                
            
                Hi,


(Quote)


It's very likely that your APP_PATH in /includes/config.php script is not set correctly.

May I know what is the URL of your Sendy…            
            
                in                     Getting Amazon SNS API Error
                Comment by Ben
                October 2016
            
        
    
    
                
            
                Hi,

Gmail does provide 'Reply To Email' as a token which you can insert into the 'Email' field for Sendy:

Screenshot:


Thanks.

Best regards,

Ben
            
            
                in                     Gmail to Sendy Zap -- ReplyTo?
                Comment by Ben
                October 2016
            
        
    
    
                
            
                You're welcome!
            
            
                in                     Page is blank with only 'Amazon SES Quota' at the top
                Comment by Ben
                October 2016
            
        
    
    
                
            
                Hi,


(Quote)


It means the native PHP function simplexml_load_string() is not found in your PHP setup. Here's the solution → 
                in                     Page is blank with only 'Amazon SES Quota' at the top
                Comment by Ben
                October 2016
            
        
    
    
                
            
                Hi,


(Quote)


If you are getting SignatureDoesNotMatch does not match error, that means the IAM credentials are not copied and pasted fully into your Sendy settings.
            

                in                     SignatureDoesNotMatch error
                Comment by Ben
                October 2016
            
        
    
    
                
            
                I just checked your screenshot and saw that you entered the email tag in all uppercase. It should not be in all uppercase.

The correct email tag is:

[Email]

not

[EMAIL]

Screenshot:

                in                     Personalization tags in campaigns
                Comment by Ben
                October 2016
            
        
    
    
                
            
                To add on, Amazon SES accepts all attachment file types except those listed here → http://docs.aws.amazon.com/ses/latest/DeveloperGuide/mime-types.html<…            

            
                in                     .DOC .DOCX attachments support
                Comment by Ben
                October 2016
            
        
    
    
                
            
                Hi,


(Quote)


Edit your brand, you'll see the 'Allowed attachments file types' field where you can add more attachment file types:



How to edit a brand's settings? Click the 'pencil…            
            
                in                     .DOC .DOCX attachments support
                Comment by Ben
                October 2016
            
        
    
    
                
            
                Sendy version 2 and above now supports adding Google Analytics tags or any query strings when creating or editing a campaign so that it will be appended to all links in your email when you send out your campaign:

Screenshot:

            

                in                     Add campaign tagging for Google Analytics
                Comment by Ben
                October 2016
            
        
    
    
                
            
                Hi,

If you see the error OptInRequired, here’s what you should do to resolve this:

Visit …            

            
                in                     Error communicating with Amazon SNS API: OptInRequired
                Comment by Ben
                October 2016
            
        
    
    
                
            
                Hi,

Your $dbHost is very unlikely to be 'http://trackingclickscentral.com', please contact your hosting su…            
            
                in                     Cannot access login page (blank screen)
                Comment by Ben
                October 2016
            
        
    
    
                
            
                Hi,


(Quote)


The 'surname' and 'country' in the above line should be 'Surname' and 'Country' respectively as your custom field was created as:

Surname

            

                in                     Unable to retrieve custom field data from the HTML form
                Comment by Ben
                October 2016
            
        
    
    
                
            
                Hi,

That's weird though. I just tested connecting Zapier to another Sendy installation of mine and it works though:

Screenshot:


Did you copy your 'API key' an…            
            
                in                     Zapier stopped accessing my account
                Comment by Ben
                October 2016
            
        
    
    
                
            
                Hi,

Edit your 'Brand', make sure the 'From email' set in the brand is verified in your Amazon SES console. Also make sure you are out of Amazon SES sandbox mode (see step 5.9 of the Get Started Guide 
                in                     Sendy not sending subscription confirmation emails
                Comment by Ben
                October 2016
            
        
    
    
                
            
                Hi,

That is strange though. There are no issues with unsubscribe confirmation page and custom redirect page, or any other functions for that matter. Can you please update to the latest version and try again ? 
                in                     Unsubscribe confirmation page is blank
                Comment by Ben
                October 2016
            
        
    
    
                
            
                Just to add on to @chrisdr2 comment and for those who are interested, MemberPress + Sendy's integration documentation can be found here → 
                in                     Which Optin Form Wordpress Plugin do you use with Sendy?
                Comment by Ben
                October 2016
            
        
    
    
                
            
                Hi,


(Quote)


I have tested Sendy with PHP 7, the brands lists did not disappear though. An increasing number of users are using PHP 7 as well.

As you mentioned your PHP 7 has Opcache and APCu, I suggest disabling them and try ag…            
            
                in                     Brands list empty on PHP 7
                Comment by Ben
                September 2016
            
        
    
    
                
            
                Hi,


(Quote)


You should remove the 'http://' from the [unsubscribe] tag. Don't append it to the unsubscribe tag.


            

                in                     Unsubscribe link broken
                Comment by Ben
                September 2016
            

        

    

    
                
            
                Hi,

Edit you brand's settings, then empty the 'Allowed attachment file types' field:

Example screenshot:


The user of the brand will not be able to upload attachments.

…            
            
                in                     How do I disable attachments?
                Comment by Ben
                September 2016
            
        
    
    
                
            
                Hi,

Sendy is now integrated with Zapier! See → https://sendy.co/api#third-party-resources-integrations

Thanks.

Best regards,

Ben
            

                in                     When will Sendy integrate with Zapier for trigger actions and all the other benefits of Zapier?
                Comment by Ben
                September 2016
            
        
    
    
                
            
                Hi,

Sendy is now integrated with Zapier! See → https://sendy.co/api#third-party-resources-integrations

Thanks.

Best regards,

Ben
            

                in                     Zapier integration
                Comment by Ben
                September 2016
            
        
    
    
                
            
                This is now fixed in the latest version of Sendy (v2.1.1) → https://sendy.co/get-updated#211
            
            
                in                     [Name,fallback=] doesn't work if fallback is Unicode string
                Comment by Ben
                September 2016
            
        
    
    
                
            
                Hi,


(Quote)


You can change the 'From name' and 'From email' of the thank you email in the brand's settings.

Screenshots:





<…            
            
                in                     How to change thank you email address and name
                Comment by Ben
                September 2016
            
        
    
    
                
            
                Hi,


(Quote)


It's hard to explain or pinpoint why your form is being targetted by spam robots.

To combat this, use some sort of CAPTCHA in your sign up form to deter these robots.

Best regards,

Ben
            
            
                in                     Spambot subscribes with hex numbers in name field
                Comment by Ben
                September 2016
            
        
    
    
                
            
                Hi,


(Quote)


You can't send emails slower than 1 email per second. The lowest send rate is 1 email per second.

Thanks.

Best regards,

Ben
            
            
                in                     Lower sending rate
                Comment by Ben
                September 2016
            
        
    
    
                
            
                Hi,

You can create a custom unsubscribe success page, then save the URL of the page in list settings as a custom unsubscribe success URL. You can pass the unsubscribed email address via GET into the URL, then write code in your page to "i…            
            
                in                     Unsubscribe notification to 3rd party software
                Comment by Ben
                September 2016
            
        
    
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