Ben
Ben
Comments
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Hi,
(Quote)Please see ? http://sendy.co/troubleshooting#email-wasnt-opened-in-usa-but-shows-up-as-usa-in-report
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Hi,
Your
upload_max_filesize
set in your server's php.ini is only 2M (two megabytes). You need to increase this number (contact your hosting support if you need help doi… -
Hi,
If you're sending emails via Amazon SES which is what Sendy is intended to do, you're not limited by your server's email sending limit.
Thanks.
Best regards,
Ben -
Hi,
Can you please click the 'HTML source' button in the WYSIWYG editor, then paste
<p><a href="[confirmation_link]">[confirmation_link]</a></p>
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May I know where can I sign up to your list as a test so I can receive the confirmation email? Thanks.
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Hi,
You need to paste
<a href="[confirmation_link]">[confirmation_link]</a>
inside your emails HTML code.Thanks.
Best regards,
Ben -
@Ymmies Amazon EC2 servers aren't slow, it depends what tier you're using and what region versus the SES region you're using (both must be the same region for optimal speed).
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Thanks Rafael, just tested and it works.
UPDATE
- Sendy now natively supports Two Factor Authentication. Visit the main settings to setup.
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Hi,
- Go to 'View all lists' on the left sidebar
- Select your desired list
- Click 'Autoresponder' at the top right to setup Autoresponders for that list
Thanks.
Best regards,
Ben -
(Quote)
That's correct. Autoresponders is not designed to send in 'bulk'. Send these existing users regular campaigns instead.
Best regards,
Ben -
With regards to not receiving the Autoresponder email that you've setup, please note that only emails added to your list via Sendy's subscribe form or the 'subscribe' API will trigger Autoresponder…
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(Quote)
- Check that you have requested (and granted) Amazon for 'production access'
- Check that you have verified your 'From email' or its domain in your Amazon SES console, see Step 6 of the Get Started Guide in Drip campaign emails not sending Comment by Ben February 2015
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Hi,
Are you sending emails via Amazon SES or third party SMTP?
Best regards,
Ben -
Hi,
You can login to your MySQL database via phpmyadmin and export your database:
Thanks.
Best regards,
Ben -
Hi,
You must edit the 'Brand's settings to change the language to the one you prefer.
Thanks.
Best regards,
Ben -
Hi,
To set a list as 'double opt in', click into the list you want to set as 'double opt in', then click 'Settings' at the top. You can then set the list as 'double opt-in' in the list settings.
Hi,
Please redo Step 5 of the Get Started Guide very carefully →http://sendy.co/get-started
Thanks.
Best regards,
Ben(Quote)Yes that's correct.
Best regards,
BenHi,
If you login and it brings you back to the login page without showing any error message, please see this ? http://sendy.co/troubleshooti…
Hi,
Instead of 'unsubscribing' the user, the user should be 'deleted' instead before subscribing the user via the 'subscribe' API. But there's no 'Delete subscriber' API at this time, you may need to write a MySQL query to delete the subs…
Thanks for the explanation, Sid. I'm glad you solved it.
Hi,
Sendy will never change any email address in your email's body to "[email protected]". There are no script or code that does that.
The problem may stem from the email client you are using that converts the email address to "[e…
Thank you for writing this. Happy users rarely spend time to write about their experience, I am glad you did, it's very encouraging. I'm happy that Sendy works well for you, thanks for using it.
in My Sendy / Amazon Experience Comment by Ben February 2015
Hi,
Unsubscribe users with 'one click' makes users happy. To counter users from accidentally clicking the unsubscribe link (which is rare), don't redirect them to a custom page. The default unsubscribe page has a link to 're-subscribe' if…
Hi,
- Be sure to set your list as 'Double opt-in'
- Only emails subscribed through Sendy's subscribe form or the API sends the confirmation email
Lastly, with regards…
Hi,
The problem is that your server's PHP encrypted the trackable links with 'openssl_encrypt' but your command line version of PHP (CLI) does not support 'openssl_decrypt', hence the trackable links become broken.
Here's the fix:…
Hi,
Sendy has it's own .htaccess file. There should be a .htaccess file in your sendy folder. Please download Sendy from http://sendy.co/get-updated, unzip the zip, the .htaccess fi…
Hi,
- Make sure the .htaccess file in your /sendy/ folder is the original Sendy's .htaccess file downloaded from http://sendy.co/get-updated
- Add
in Installed but get 404 error when trying to access Settings Comment by Ben February 2015
Hi,
You should not create a
/templates/
folder in your Sendy directory.Remove any files or folders in your Sendy directory that does not belong to Sendy.
<…Hi,
You can simplify this by setting your list as 'Double Opt-in' in your list settings. When someone signs up to the list, they'll receive an email asking them to click a link to confirm their subscription before they are 'confirmed' in …