Ben

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Hi,

You can already do that in Sendy.

Thanks.

Best regards,
Ben

in Custom Fields in Subject Line Comment by Ben April 2014
Hi,

You should never delete emails that are marked 'bounced'. When an email is marked as 'bounced', if you import the same email in future, it will not be imported no matter which list or brand you're importing into. Also, future campaign…

in Auto delete bounce e-mail? Comment by Ben April 2014
Hi Max,

Here is the CURL version of the 'Subscribe via AJAX' example script → http://d.pr/aJP4

Hope this helps!

Best regards,
Ben

in AJAX Subscription Script with CURL Comment by Ben April 2014
Hi,

You can create a Custom Field in your list and call it something like 'Form Type'.

Then build your own subscription form using Sendy's API. When users sign up, pass in the name …

in Tracking new subscribes per form Comment by Ben April 2014
Hi,

Use the 'Forgot password' function on the login page to reset your password.

If you don't receive the password reset email, see this http://sendy.co/trou…

in Where can I find my password? Comment by Ben April 2014
Hi,

There's no way to do this in Sendy. But you can edit Sendy's code. Comment out or delete line 870 in s…
in Can I disable the campaign sent confirmation email? Comment by Ben April 2014


    
                
            
                Hi,

The email will be marked as bounced in Sendy. Future campaigns you send will never be sent to it.

Thanks.

Best regards,

Ben
            
            
                in                     How are bounces handled (wrong address/full inbox) ?
                Comment by Ben
                April 2014
            
        
    
    
                
            
                I checked your server compatibility and saw that the very important extension, curl is no…            
            
                in                     Installation page blank with only header showing up
                Comment by Ben
                April 2014
            
        
    
    
                
            
                Hi,

What is your Sendy installation URL?

Best regards,

Ben
            
            
                in                     Installation page blank with only header showing up
                Comment by Ben
                April 2014
            
        
    
    
                
            
                Hi,

Duplicate the campaign so you get a Draft
Then delete the sending campaign
Thanks.

Best regards,

Ben
            
            
                in                     Cancelling a campaign
                Comment by Ben
                April 2014
            
        
    
    
                
            
                Hi,

Thanks for using Sendy.


(Quote)


Emails that are bounced are only flagged as bounced and does not include other information. These flagged 'bounced' emails are 'Permanent bounces' which means they do not exist or are invalid…            
            
                in                     Delivery status notifications in bounce notifications
                Comment by Ben
                April 2014
            
        
    
    
                
            
                Yes it will resume.
            
            
                in                     If I restart my server when a campaign is being sent, will the campaign resume sending?
                Comment by Ben
                April 2014
            
        
    
    
                
            
                Hi,

Go to http://digimail.mydigitera.com/reset-cron.php to reset cron job statuses in your database, then you'll see the cron job setup instructions again.


            
                in                     How do I see cron job setup instructions again?
                Comment by Ben
                April 2014
            
        
    
    
                
            
                Hi,

Login to your database via phpmyadmin and change the VARCHAR value from 100 to a bigger number for the column test_email in 
            

                in                     Increase character limit in test emails
                Comment by Ben
                April 2014
            

        

    

    
                
            
                Please see 'Getting 404 error at login page after installation' in http://sendy.co/troubleshooting
            
            
                in                     Blank page after config.php upload on Linode
                Comment by Ben
                March 2014
            
        
    
    
                
            
                Try deleting all tables and try again? I'm using Linode CentOS and it's working perfectly.
            
            
                in                     Blank page after config.php upload on Linode
                Comment by Ben
                March 2014
            
        
    
    
                
            
                Hi Milenko,

There's no way to move 500 to another list quickly. I suggest requesting Amazon for 'Extended Access' to increase your daily limit to a number you need h…            

            
                in                     How to split list?
                Comment by Ben
                March 2014
            
        
    
    
                
            
                Hi Lester,

The report has a print stylesheet so that when it's printed, it's properly formatted. Print the report from the report page and save it as a PDF.

Thanks.

Best regards,

Ben
            
            
                in                     Export campaign report to PDF
                Comment by Ben
                April 2014
            
        
    
    
                
            
                To run Sendy on localhost on your licensed domain, you can do the following:

Create an A record in your DNS (eg. localhost.yourdomain.com) and point it to your local IPv4 address. Here's how to find your local IPv4 address:

Mac: <…            
            
                in                     Development licences
                Comment by Ben
                April 2014
            
        
    
    
                
            
                Please see ''Forgot password' function not sending me password reset email' in http://sendy.co/troubleshooting
            
            
                in                     Resetting login details
                Comment by Ben
                April 2014
            
        
    
    
                
            
                Hi Matthew,

I don't provide support for server setup and configuration but as a courtesy, check that you have all instances of AllowOverride None changed to 
            

                in                     The requested URL /sendy/login was not found on this server
                Comment by Ben
                April 2014
            

        

    

    
                
            
                
(Quote)


You need to change the URL of the form and possibly the list ID. Best if you just grab the form code from your new Sendy installation.

Best regards,

Ben
            
            
                in                     Moving to sub-domain - do I have to change form settings?
                Comment by Ben
                April 2014
            
        
    
    
                
            
                
(Quote)


You can only create 1 Drip Campaign. In the Drip Campaign, you can create a series of emails to be sent between intervals you set. It doesn't make sense if you can create 2 Drip Campaigns as 1 Drip Campaign is enough for a series of em…            
            
                in                     How do autoresponders work?
                Comment by Ben
                April 2014
            
        
    
    
                
            
                Hi,

There are no file size limit.

Please see http://sendy.co/troubleshooting#trouble-importing-huge-csv

Best regards,

Ben
            
            
                in                     Maximum file size of CSV?
                Comment by Ben
                March 2014
            
        
    
    
                
            
                The 'From name' is take from your brand settings. Edit the brand to change it.

Best regards,

Ben
            
            
                in                     Is it possible to change the domain?
                Comment by Ben
                March 2014
            
        
    
    
                
            
                Please see my reply on this thread on changing servers https://sendy.co/forum/discussion/1145/does-change-of-domain-affect-install#Item_4<…            

            
                in                     Is it possible to change the domain?
                Comment by Ben
                March 2014
            
        
    
    
                
            
                Yes of course, request change of domain here http://sendy.co/#forms
            
            
                in                     Is it possible to change the domain?
                Comment by Ben
                March 2014
            
        
    
    
                
            
                Hi,

Here's how to use other email service providers with Sendy via SMTP:

Remove your Amazon SES credentials from Settings
Edit your desired brand, then enter the SMTP credentials
Your emails will be sent…            
            
                in                     How do I use Sendy with Mandrill?
                Comment by Ben
                March 2014
            
        
    
    
                
            
                I checked your phpinfo and saw that you do not have OpenSSL module installed on your server. That is why your IDs aren't encrypted.
            

                in                     Emails and IDs in links not encrypted?
                Comment by Ben
                March 2014
            
        
    
    
                
            
                Hi Ronak,

Sendy converts all links to 'trackable links'. It's correct behaviour. If the links aren't redirecting to the intended URL, see '[Users on Ubuntu] Opens, clicks and email previews not working' in 
                in                     [Ubuntu] Links not working - redirecting to sendy/l/random_number instead of our desired url
                Comment by Ben
                March 2014
            
        
    
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