Ben

test
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Hi Nathan,

It's strange that I don't get this warning. Can you try adding the following line after line 47 in autoresponders.php:

date_default_timezone_set($user_timezo…
in Warning: strftime(): It is not safe to rely on the system's timezone settings. Comment by Ben June 2013

    
                
            
                @gouravd I recommend setting up a LAMP stack on Amazon EC2 in which I provide installation services for. Sendy runs best of EC2. PM me for more details.

Regarding the API…            
            
                in                     Roadmap for Sendy's REST APIs
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi Charles,


(Quote)


If you include an unsubscribe link in your email, most people will click it to unsubscribe. People who email you to unsubscribe are rare, unless you specifically tells them to do so in your newsletter. Even if peopl…            
            
                in                     MX records
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi Senti,


(Quote)


Your server needs to be capable enough (in terms of CPU and RAM) to handle this huge volume of 2 million.

Thanks.

Best regards,

Ben
            
            
                in                     Can sendy send 2 Million Emails per day
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi Prabhat,

You don't have to worry about uploading a "bounced" email again because as long as the "bounced" email exist in any list or brand, the same bounced email will be checked against and will not be re-imported no matter what list …            
            
                in                     Manage Unsubscriptions
                Comment by Ben
                June 2013
            
        
    
    
                
            
                I just did a search in my licensing database with your first name (taken from your email address registered in the forum) and found "Hannes Diedrich". Here's answering your questions:


(Quote)


To learn why you're not seeing the popup an…            
            
                in                     Weird problems during first live test
                Comment by Ben
                June 2013
            
        
    
    
                
            
                @sennah82 You are not registered as a forum user with the email address you used when purchasing Sendy. I can't check any background information or do any verification. Please l…            
            
                in                     Weird problems during first live test
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi Trực,

Thanks for the findings. The thing is I could export a CSV with Vietnamese characters displayed correctly though. So I won't be implementing this code, but I'm sure it'll help someone else who may have the same issue as you.
…            
            
                in                     Weird character when export subscribers list
                Comment by Ben
                June 2013
            
        
    
    
                
            
                
(Quote)


I just made some minor changes by changing the default encoding of the tables to utf8 after you bought. Hence I mentioned re-downloading then re-installing. Or, you can try manually changing your tables encoding to utf…            
            
                in                     Weird character when export subscribers list
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi Trực,

I've made some minor changes to the installation script and re-uploaded a new build to the server. Can you please download Sendy from http://sendy.co/get-updated and re-ins…            
            
                in                     Weird character when export subscribers list
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi Trực,

Strange, I cannot reproduce this problem. I changed my $charset in /includes/config.php to "utf16". Then added 2 subscribers with Vietnamese characters as their…            
            
                in                     Weird character when export subscribers list
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi Keith,

Even if the sending address has been verified on a domain level, the client can still use an email address not belonging to the domain name you've verified for them. However, I've taken note of your suggestion and will consider.…            
            
                in                     Allow user to change From Address in a campaign
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi Britt,

You can't set a login session to "never" timeout, but you can set how long before your session time out. This can't be set in Sendy itself, but you can add a line somewhere (at the top is fine) in the 
                in                     Login timeout
                Comment by Ben
                June 2013
            

        

    

    
                
            
                Hi Marco,

Thanks for your interest. I don't have a guide but I do provide LAMP stack installation on Amazon EC2 with Sendy installed as well. PM me for more details.

Thanks.

Ben
            
            
                in                     Amazon EC2 & Sendy
                Comment by Ben
                June 2013
            
        
    
    
                
            
                @kerrymann, Thanks, I received your Sendy login details.

I tested autoresponders on your installation by adding my email address to the list you mentioned did not send …            
            
                in                     Autoresponder not sending
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi Guido,

I sent the email again and check i on my iPhone and it's displaying properly (iOS Mail on the left):



My 
            

                in                     UTF8 encoding issue with iOS Mail app
                Comment by Ben
                June 2013
            

        

    

    
                
            
                Hi @kerrymann,

I just tested this and can't reproduce it. Please PM me your Sendy login email and password and I'll do a test. Also let me know which 'brand' and 'list'…            
            
                in                     Autoresponder not sending
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Thanks @sennah82,

The topic policy you're referring to does not apply to soft bounce retries. The retries for your SNS topics refers to contacting the SNS subscription e…            
            
                in                     bounce_soft dont count higher than 1
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Do you mean the "list" column in "subscribers" table? It already have an index though.
            
            
                in                     MySQL Indexes on subscribers.email and subscribers.list
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi @hummingbit,

The issue is you're installing Sendy on Windows IIS and Sendy is not supported on it.

Sendy is tested and supported on Linux (as displayed in t…            
            
                in                     [Windows] Trouble with installation
                Comment by Ben
                May 2013
            
        
    
    
                
            
                May I know what is the "topic policy" you're referring to?
            
            
                in                     bounce_soft dont count higher than 1
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Michael,

When you have a comma in the 'from name', Amazon rejects the email with a 400 error saying "InvalidParameterValue - Local address contains control or whitespace".

I'll see what I can do with this. Maybe by adding quote…            
            
                in                     Commas in "From" Name
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi @sennah82,

On your second send, if the email gets delivered, the soft bounce column will be reset. Amazon also retries sending invisibly in the background and if the …            
            
                in                     bounce_soft dont count higher than 1
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Guido,


(Quote)


Yes I have said no before. But on later versions of Sendy, I have added indexes to the database.

But I have not added an index in the email field as it does not seem to make any difference when I tested.

…            
            
                in                     MySQL Indexes on subscribers.email and subscribers.list
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Guido,


(Quote)


I've just sent a test email through Sendy to myself with the characters "á, é" in it. I received the email with the characters intact though:


            

                in                     UTF8 encoding issue with iOS Mail app
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hey Guido,

It's good practice to use HTML entities instead of the resulting characters directly. It's the best way to ensure they'll work on any email clients (or browser).

Thanks.

Ben
            
            
                in                     UTF8 encoding issue with iOS Mail app
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Daniel,

You can export CSVs of users who "opened" or "clicked" in your last report. Then import them into a new list.

Thanks.

Ben
            
            
                in                     How to filter active users?
                Comment by Ben
                May 2013
            
        
    
    
                
            
                You're welcome!


(Quote)


No, as far as I understand, there's no way to get this number. Try asking this on Amazon SES's forum?

Thanks.

Ben<…            
            
                in                     How to get number of emails sent between two dates?
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Shankorella,

Hope you are good as well. Autoresponders aren't integrated with payments yet, but I've taken note of it.

Thanks.

Ben
            
            
                in                     How does delivery fee and cost per recipient work for Drip Campaigns and autoresponders for brands.
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi @scalar,

Not from Sendy's interface. But you can run the following query directly in your database to find out:


            

                in                     How to get number of emails sent between two dates?
                Comment by Ben
                May 2013
            

        

    

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