Ben

test

Comments

Please see this existing thread → http://forum.sendy.co/discussion/1004/icons-problems-after-update-1-1-6/p1

in Missing icons in interface Comment by Ben May 2013
@guidod,
(Quote)
Will do. I'm not sure why but it didn't come across to me anyone would import another CSV in the same list when there's already a CSV importing on the …

in AJAX Improvements in List page while CSVs are importing Comment by Ben May 2013
Hi Michael,

Include <meta http-equiv="Content-Type" content="text/html;charset=utf-8" /> at the top of your HTML code.

Thanks.

Ben

in Weird characters in web version if extra space present Comment by Ben May 2013
Hi @guidod,

Thanks for your suggestion, I appreciate it. Are you uploading multiple CSVs at one time?

Thanks.

Ben

in AJAX Improvements in List page while CSVs are importing Comment by Ben May 2013
I'll look into that. Thanks.

in [Name,fallback=] doesn't work if fallback is Unicode string Comment by Ben May 2013
Hi @guidod,

To send more than your daily quota allows, request Amazon for "extended access" → http…

in Automatically pause and resume campaigns queued to make use of Amazon's SES limit progressively Comment by Ben May 2013
Hi @guidod,
(Quote)
That is simply not true. Sendy queries the progress every 2 seconds instead of 0.5 seconds. 5 seconds is too long, 2 seconds is just perfect.
<…

in AJAX Improvements in List page while CSVs are importing Comment by Ben May 2013
@garmahis
(Quote)
To see if your custom field works, simply include a fallback value in fallback=…

in Should Custom Fields Display in Newsletter Preview? Comment by Ben May 2013
Hi Ivan,
(Quote)
Please see existing thread → http://forum.sendy.co/discussion/964/can-we-see-both-hard-soft-bounces/p1

Than…

in Spam automatic email & Bounce hard and soft Comment by Ben May 2013
You're welcome.
(Quote)
No that's not possible. You can only create one login for each brand at this time.

Thanks.
…

in Menu dropdown not working Comment by Ben May 2013
Hi Robbie,

There's no known bugs with the settings button. I suspect not all files has been uploaded to your /sendy/ directory. Can you re-upload all files again and ensure all files are uploaded?

Thanks.

Ben

in Menu dropdown not working Comment by Ben May 2013
Hey Eddy,

Doesn't look like this would be a problem. But I thought of another alternative which may work (since your host's command line version of PHP does not have mysqli), which is by using a curl command instead of php:

in Scheduled.php fix when CLI PHP lacks mysqli support Comment by Ben May 2013


    
                
            
                Hi,

There are no known bugs with personalization tags.

Is your fallback empty when you tested?

Thanks.

Ben
            
            
                in                     Should Custom Fields Display in Newsletter Preview?
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi BrittMalka,

This is not possible with Sendy at this time. I've moved your thread to the suggestions category.

Thanks.

Ben
            
            
                in                     Add new subscriber through email
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Eddy,

In that case, have you tried using a "non www" URL for APP_PATH in /includes/config.php?

Thanks.

Ben
            
            
                in                     Login redirecting to different subdomain (www vs no www)
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi @texasjohn,

Yes you can just move the files and db over.


(Quote)


There's no difference between the two.

Thanks.

Ben
            
            
                in                     Re-install or just move when changing hosting?
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Arun,

If your email automatically lands in the recipient's spam folder when you send out your campaign, neither Amazon nor Sendy will know, hence it won't be marked as spam in Sendy.

Only when a recipient explicitly marks your …            
            
                in                     What happens when a client takes you out of his spam list
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi,

Sendy now uses UTF8 as the character set when any connection to the database is made.

If you come from an older version of Sendy, add this line to /includes/config.php - 
            

                in                     After upgrade, HTML Entities problems...
                Comment by Ben
                May 2013
            

        

    

    
                
            
                Hi Eddy,

Your compatibility checklist seems to indicate you have mysqli extension installed → http://www.limelight.ie/sandy/_compatibility.php?i=1

D…            
            
                in                     MySQLi requirement for scheduled script
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Eddy,

It sounds like the redirection from "www" to "non www" URLs is done in the vhost container on Apache in which only your host may be able to remove it for you. This should fix your issue so that you can login to Sendy just like ev…            
            
                in                     Login redirecting to different subdomain (www vs no www)
                Comment by Ben
                May 2013
            
        
    
    
                
            
                @exmachina If you've done what @jonj1234 suggested and you still see the "via amazonses" message, that is i…            
            
                in                     DKIM set up still getting Via amazonses
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Mark,


(Quote)


I understand what you mean. But there are caveats that comes with sending drip campaign emails based on last email sent. Eg. let's say you decide to add on a couple of emails after half a year, you want all subscribers…            
            
                in                     Send AR emails based on when the last email was sent
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Ed,

If you have millions of subscribers and need to send to all of them at the same time, I suggest telling Amazon your business use case (by requesting for exten…            

            
                in                     Big List - Scheduled according to quota
                Comment by Ben
                May 2013
            
        
    
    
                
            
                You can try including the style in your body tag like so → <body style="direction:rtl;">.
            
            
                in                     Failed to send arabic emails, email losing format
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Welcome Ed,

No Sendy does not send one batch in 24 hours, then another. You need to request Extended Access from Amazon and let them know your business use case in order to have your quota increased 
                in                     Big List - Scheduled according to quota
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Mark,

I had no plans and haven't thought about that. Right now, basing the Drip Campaign sequence on date of signup makes sense.

Eg.

User signs up
Receives first email
Receives subsequent emails u…            
            
                in                     Send AR emails based on when the last email was sent
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Eddy,

If your session path is set correctly and you still couldn't login in, could it be your email and password combination is wrong? Have you tried forget password to reset your password? *Note that your login email needs to be verif…            
            
                in                     Login redirecting to different subdomain (www vs no www)
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Ahmad,

I have no experience with Arabic texts and how it renders when mixed with English. I guessed you can't mix Arabic and English in one document otherwise it will not be RTL?

I did a search on Google with "arabic text mixed…            
            
                in                     Failed to send arabic emails, email losing format
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Britt,

When you say, "product X & Y", do you mean "brands" in Sendy? Or "lists"?

If you meant "brands", no you can't send the same campaign to lists in both brands hoping emails won't be sent to recipients that may exist in…            
            
                in                     Send to more than one list but from different campaigns
                Comment by Ben
                May 2013
            
        
    
More Comments

Ben

Ben

About

Comments