Ben

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Hi Sina,

Offline payments aren't supported. Credits system aren't supported either.

Sorry.

Ben

in Offline payment Comment by Ben May 2013
Hi @njwrigley,

WYSIWYG in general strips off the <head> and
in WYSIWYG editor stripping off tags Comment by Ben May 2013

    
                
            
                Hi @njwrigley,

'Sent' and 'Deliveries' are the same thing.

The orange number that says '114 sent' takes a while to update (sometimes it can take quite a while).…            
            
                in                     The difference between 'Sent' and 'Deliveries'
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi @ee98iae,


(Quote)


Sendy will register any bounces when you send a campaign so that the next time you send a campaign it will not be sent to them again. But if you s…            
            
                in                     Amazon SES account suspended due to high bounce rate
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hello @tnktp,

Sendy does not have other tools to import subscribers. You need to import via the interface for each list.

Thanks.

Ben
            
            
                in                     Bulk Import Lists
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Alex,

There's no native way to do that. You need to calculate the each existing subscriber's join_date so that they will receive message 11 onwards by changing 
            

                in                     How to add new autoresponder emails after having a list and still sending it to people
                Comment by Ben
                May 2013
            

        

    

    
                
            
                Hi @scalar,

Yes you can enter date in almost any format.

Examples:

19-05-2013
19 may 2013
may 19
today
tomorrow
            
                in                     Date custom field format
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi @tnktp,

Yes, for the opt-in page, show the page where you let users subscribe to your newsletter. Can be a page with Sendy's subscription form HTML code…            
            
                in                     Amazon SES Extended Access
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Sendy uses multi-threading to send your emails, features auto-retry and auto-resume, uses indexes in your database that speeds up reading speed - it has already done its part. The rest depends on:

The size of your newsletter

            
                in                     Sending quota Amazon SES 70 mails per second. How to use that quota on Sendy?
                Comment by Ben
                May 2013
            
        
    
    
                
            
                You're welcome!
            
            
                in                     Need help creating a script for cron job. Also another question inside....
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Marcelo,

Who you send it to: to_send_lists column in campaigns table
Who opened it:…            
            
                in                     What is ares and ares_email for?
                Comment by Ben
                May 2013
            
        
    
    
                
            
                
(Quote)


They are for autoresponders.
            
            
                in                     What is ares and ares_email for?
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi @osker246,

There is no need to use a script to setup your cron job. You can just use the interface.

What I'm seeing right now is that your Command
            

                in                     Need help creating a script for cron job. Also another question inside....
                Comment by Ben
                May 2013
            

        

    

    
                
            
                Yes it does. Physical location of your server matters. The closer your server is to the east of U.S. (where SES servers are located), the faster sending will be.

To add on, in my experience, physical location of your server does makes a <…            
            
                in                     Does server location matter?
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi @texasjohn,


(Quote)


Yes, you can only remove the webversion only by deleting the campaign.

Thanks.

Ben
            
            
                in                     Lifetime of webversion of emails
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Marcelo,

Here're the columns in campaigns table where data needs to be inserted in order to send a campaign via cron without using Sendy's interface:


            
                in                     Send Mails form PHP code with no API call
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi @osker246,


(Quote)


Yes if you setup a cron job correctly, Sendy will pick up where it left off automatically within 5 - 10 minutes. Manually clicking the "Resume" …            
            
                in                     Need help creating a script for cron job. Also another question inside....
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi @mandelbell,

Please see my reply in this thread if that helps 
                in                     Bounces or complaints were not set up
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi @osker246,

There's no need to write any scripts.

You just need to create a cron job in your GoDaddy control panel.

But GoDaddy won't let you create a …            
            
                in                     Need help creating a script for cron job. Also another question inside....
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Thanks Jake → PHP Library for Sendy API
            
            
                in                     Api response JSONP format and callback
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Thanks Jake, for contributing your efforts.

I'll play with this when I get some time. 

Ben
            
            
                in                     PHP Library for Sendy API
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Will do, thank you.
            
            
                in                     API: Clearing subscribers or getting list of subscribers
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Eric,

This is normal behavior as your PHP version is 5.2.17.

PHP versions lower than 5.3 will not be able to use the new openssl_encrypt and 
                in                     API List ID Not Showing
                Comment by Ben
                May 2013
            

        

    

    
                
            
                Hi Daniel,

Can you check the 'From name' of your other 2 brands that didn't work and see if there any 'non alpha numeric' characters in them?

Thanks.

Ben
            
            
                in                     Emails not getting sent
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi @casnoboy,

You can set a custom URL in the list settings to redirect the user to after unsubscribing. This means you can design a "You're unsubscribed" page completel…            
            
                in                     How can i edit unsubscribe page?
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi @mandelbell,


(Quote)


Sorry but what do you mean by "wrong Sendy account"?

If you want to see the compatibility checklist, you need to append 
            

                in                     Installation went wrong. how do I fix?
                Comment by Ben
                May 2013
            

        

    

    
                
            
                Hi @amehraa,

No that's not supported or possible. It's not good practice either to share a common list across all brands. Recipients may opt-in to a list on one brand, bu…            
            
                in                     How can we use list from one brand to send emails from another brand without copying the list?
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Jeremy,


(Quote)


Yes that's correct. 710 "people" clicked. In Link Activity section, multiple link clicks can be made by one person, so the total numbers appear bigger.

I've taken note of your suggestion. Thank you.

B…            
            
                in                     Clicked a Link confusion - different from Link Activity
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Scott,

The main difference between version 1.1.6++ and previous versions of Sendy is that curl now checks the identity of the remote host and validity of its SSL certificate against a CA bundle included in the /certs/ folder.

L…            
            
                in                     [Windows] 1.1.6.3 Upgrade isn't sending, but it thinks it is
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi @mahemoff,

I understand you'd want to sync your app's DB with Sendy's DB.

The most straightforward and simplest way to do it is by making use of the S…            

            
                in                     API: Clearing subscribers or getting list of subscribers
                Comment by Ben
                May 2013
            
        

    

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