Ben

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Great. Glad that's it's working for you now. Thanks!

Ben

in Emails not delivered Comment by Ben May 2013
Hi @kwilson,
(Quote)
Sorry but this is not possible. Any issues that are resolved should be closed, otherwise it will be extremely difficult to keep track of unresolve…

in Request: RSS feed for update notifications Comment by Ben May 2013
Hi @kailin84,

Are you using FileZilla to upload files? Switch to binary mode and re-upload /includes/subscr…
in Parse error using While Trying to Import Comment by Ben May 2013

    
                
            
                Hi @adavila78,

I just logged in to your installation to check the newsletter HTML code and saw that the HTML code uses Data URI. An image is embedded in the HTML using …            
            
                in                     Emails not delivered
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Ismael,

I've noted your point. Will move this to the suggestion category.

Thanks.

Ben
            
            
                in                     Check if SES quota reached while sending
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Alessio,

You can't stop/pause a campaign. If you want to inspect the campaign, you can view reports while it's still sending.

Thanks.

Ben
            
            
                in                     Need option to stop or pause sending emails
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Senthil,


(Quote)


No that's not possible at this time.

Thanks.

Ben
            
            
                in                     Adding new currency
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Antonio,

Your client's boss's email could have been blacklisted (now known as suppression list).

Try…            
            
                in                     HTTP Error Code 400?
                Comment by Ben
                May 2013
            
        
    
    
                
            
                
(Quote)


No there's no subscribe button for embed. You can write a script that subscribes a user to a list via the API. The link will look something like this:


                in                     Sending an opt-in email to a list which then moves them into another list once they've opted in
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Asheesh,

Go to http://your_sendy_installation_url/reset-cron to reset cron statuses so that you will see the 'Resume' button.

Remember to also delete yo…            
            
                in                     Cron Job Using Hostgator Cpanel times out shortly after campaign and autoresume does not kick in
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Asheesh,


(Quote)


Either upgrade to Hostgator VPS tier, or install and run Sendy on Amazon EC2. If you're interested on the latter, PM me.

Thanks.

Ben
            
            
                in                     Cron Job Using Hostgator Cpanel times out shortly after campaign and autoresume does not kick in
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Asheesh,

May I know if you're using Hostgator shared or VPS server?
How many emails are you sending to
Sending timeout usually due to memory/CPU exhaustion, if your server is not able to support your subscrib…            
            
                in                     Cron Job Using Hostgator Cpanel times out shortly after campaign and autoresume does not kick in
                Comment by Ben
                May 2013
            
        
    
    
                
            
                @clemens,


(Quote)


Most probably.

Ben
            
            
                in                     Invalid address: Message body empty
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi @runnet,

May I know why 4 cron jobs were setup when you only need to create 1 (as per the cron job instructions)?

Remove everything, then create 1 cron job and …            
            
                in                     Cron job on bluehost
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi @Stickerlights,

Contact 1and1 support for guidance on how to setup a cron job on their server. Send them Sendy's cron job instructions if you need. This is withi…            
            
                in                     Setting up a Cron job on a 1and1
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi @Stickerlights,

Here's the easiest way to do this: Send an email to your list and ask them to click 'unsubscribe' if they do not wish to be on your list. If they…            
            
                in                     Sending an opt-in email to a list which then moves them into another list once they've opted in
                Comment by Ben
                May 2013
            
        
    
    
                
            
                
(Quote)


If you check Sendy's code directly, you will find that Sendy does not modifiy your HTML code. &hearts; gets converted to ♥ at the displaying end …            
            
                in                     HTML Entities being converted to single chars
                Comment by Ben
                May 2013
            
        
    
    
                
            
                
(Quote)


Sendy will not touch, change or alter your HTML code.

Ben
            
            
                in                     HTML Entities being converted to single chars
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Janio,


(Quote)


Using HTML entities like &hearts; in your HTML will automatically display ♥ in the email client or browser (basically any HTML parsers).


            
                in                     HTML Entities being converted to single chars
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi David,

Thanks for sharing. 

Ben
            
            
                in                     "Cannot Connect to Database" - Another Possible Cause/Solution
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Gee,

Unfortunately not, sorry about that.

Ben
            
            
                in                     Automatically move subscribers to new list
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Antonio,

I have your Sendy login so I logged in to check. other than the campaign in question, I saw that there was another campaign sent 2 hours after. The SES quota you're seeing is a combination of all emails sent, not just the camp…            
            
                in                     Sendy over sent emails
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Thanks Daniel,

You're right, if 2 subscribers share the same 'Birthday', only one will receive it. You should use this code instead:

date_default_timezone_set($user_tim…            

            
                in                     Autoresponder for Birthday not working
                Comment by Ben
                May 2013
            
        

    

    
                
            
                Hi Daniel,

Have you by any chance set your timezone in Settings?

Thanks.

Ben
            
            
                in                     Autoresponder for Birthday not working
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi James,

There's no way to do that using Sendy's interface. When you import a CSV into Sendy, it looks for duplicate and if they're found, Sendy won't import it.

You will need to use the 
                in                     Update/Add Subscriber Name After Import
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi @neoaid,

Autoresponders will not send to subscribers added through Sendy's user interface. It will only send to subscribers who signed up via the subscription form or <…            
            
                in                     How to send autoresponder messages to emails manually added to a list ?
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Daniel,

The script should loop through all subscribers that needs an autoresponder to be sent to them, if it breaks at $mail-Send();, either something is wrong, or th…            
            
                in                     Autoresponder for Birthday not working
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Benjamin,


(Quote)


The entire Sendy codebase has been reworked to support translations which require gettext. Even if you're using the English language, 
            

                in                     Invalid address: Message body empty
                Comment by Ben
                May 2013
            

        

    

    
                
            
                Hi @mercer1122,

Did you put RewriteBase /sendy in Sendy's .htaccess file (not your root folder's .…            
            
                in                     Another 404 problem
                Comment by Ben
                May 2013
            
        
    
    
                
            
                Hi Kerry,

Click into your Drip Campaign based autoresponder, 'Cs Regs Ongoing Living Social', to add more emails to the series.

If you want create another type of autoresponder, eg. Send annually or Send o…            

            
                in                     All autoresponders have been created? Can I create more than one per list?
                Comment by Ben
                May 2013
            
        

    

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