Ben

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You have to type in the fallback value when creating a campaign.

in Can you set the fallback= of a field Comment by Ben April 2013
Hi Nathan,

This is already supported. All custom fields need to be in this format (exactly what you presented as an example above), eg: [country,fallback=UK].

Th…

in Can you set the fallback= of a field Comment by Ben April 2013
Hi Nathan,

Yes you can add custom field data via API.

See this portion of the API documentation:

<…

in Adding custom field data via the API Comment by Ben April 2013
Thanks for sharing!

in Drupal RULES to autosubscribe new users Comment by Ben April 2013
Thanks Nathan, I'm sure users who uses an old version of Plesk will find this useful.

in Getting DKIM verified when using Plesk - CNAME won't accept underscore (_). Comment by Ben April 2013
Hi Yaoquan,

Thanks for suggesting, I'll consider it.

Ben

in Error logging to help troubleshooting Comment by Ben April 2013
Hi Antonio,

I can't reproduce this, I suspect some files wasn't copied over or the upgrade wasn't a complete one.

Can you re-upgrade to see if it solves the issue?

Thanks.

Ben

in Message body empty when sending test email Comment by Ben April 2013
Hi Chris,

That's default for every currency, the currency abbreviation will be appended before the dollar sign.

I guess I'll remove the dollar sign for GBP for the next update if that looks wrong.

Ben

in Payment information box looks wrong when purchasing in GBP Comment by Ben April 2013
@gee, try Chris's suggestion and you should get it working.

in Cron job settings on PLESK Comment by Ben April 2013
Hi Petteri,

I assume that sending newsletters are important to you or your business therefore you have a huge quota. In that case you may want to consider running Sendy on a very capable server or something that lets you scale up when you…

in Setting the time period or limiting how many e-mails is sent per day Comment by Ben April 2013
Hi James,

I have never seen the load spike before so I don't have an explanation for why this is happening.

In future, you could just upload the entire CSV without splitting it into 3s if you are using a cron job to import CSVs. A…

in Strange behavior when importing lists Comment by Ben April 2013
Hi Petteri,
(Quote)
This is not supported at this time. When you send a campaign, it sends to the first recipient until the last, there are no options to send a campaign for 20 days. Sorry about that.

Ben

in Setting the time period or limiting how many e-mails is sent per day Comment by Ben April 2013
Wouldn't it be better if you can make Drupal and/or Magento send users directly to your Sendy installation by connecting through Sendy's API rather than send users to a CSV?

in The ability to upload csv files of subscribers from a remote host Comment by Ben April 2013
Hi @mahemoff,
(Quote)
These are PHP notices, you can ignore them.

Thanks.

Ben

in "We've detected that bounces or complaints have not been setup." Comment by Ben April 2013
Update to 1.1.6.2, it fixes the 'rn' bug. Download the updated files and replace.

in HTML Icons like ♥ ❤ ❥ and other don't display in subject lines anymore Comment by Ben April 2013
Hi @mahemoff,

I think you may have forgotten to setup the Feedback Details part for your verified email or domain in Step 7 & 8 in the in "We've detected that bounces or complaints have not been setup." Comment by Ben April 2013
Hi Eric,

Sendy now uses utf8 as default database character set. If you want characters like ♥ ❤ ❥ to come back, add this line to /includes/config.php $charset = 'latin'.…

in HTML Icons like ♥ ❤ ❥ and other don't display in subject lines anymore Comment by Ben April 2013
Hi @hideman,

There is a bug with 1.1.6.1 released a couple of hours ago with 'rn' added to textareas. I've just released an update to fix this.

Download 1.1.6.2 f…

in rn appears in html email Comment by Ben April 2013
Hi @njwrigley,

You're right, there is a bug with 1.1.6.1 released a couple of hours ago. I've just released an update to fix this, download the updated files at
in 'rn' appearing all over the HTML of emails Comment by Ben April 2013
Hi Roberto,

It'd be best if you contact GoDaddy support on how to setup a cron job with their interface as they will be in the best position to help you answer this question.

Thanks.

Ben

in Setting up a cron job for automated emails Comment by Ben April 2013
Hi,

The percentage and spinner is displayed when you import a CSV.

Ben

in Spinning icon & 0% to right of subscriber count on subscriber lists page Comment by Ben April 2013
Hi Nathan,

mod_rewrite usually cannot be detected if you're on shared hosting but is indeed enabled.

I just visited your installation and I can access /login wit…

in mod_rewrite not detected Comment by Ben April 2013
Congrats. I like your learning spirit!

in New to website hosting and servers, could use help installing Sendy Comment by Ben April 2013
Hi Roberto,
(Quote)
It's the "file manager" of your website.

Thanks.

Ben

in New to website hosting and servers, could use help installing Sendy Comment by Ben April 2013
@SteveJ

May i know which script did you add this in?

If you're using a cron job to send emails, t should be
in List Unsubscribe Header Comment by Ben April 2013


    
                
            
                Thanks Steve. 
            
            
                in                     Why is [Email] the only case-sensitive field name?
                Comment by Ben
                April 2013
            
        
    
    
                
            
                Steve is right.
            
            
                in                     Using [unsubscribe] and [webversion] tags in WYSIWYG not working
                Comment by Ben
                April 2013
            
        
    
    
                
            
                Hi Steve,

Amazon's documentation provide responses for both hard and soft bounces. So I made sure I handle both in Sendy. I only read about this blog post later. But I thought I'd just leave soft bounce handling alone, there can never be …            
            
                in                     Hard Bounce vs. Soft Bounce?
                Comment by Ben
                April 2013
            
        
    
    
                
            
                Hey Chris,

Thanks for your suggestion, I'll keep that in mind. I also understand where you're coming from.

I'm thinking of a one click update or automatic update feature which may come later.

Ben
            
            
                in                     Setup a private Github repo to easy the upgrade process?
                Comment by Ben
                April 2013
            
        
    
    
                
            
                Hi,

Indexes were added in 1.1.5. But indexes weren't added for 'email' column.

Ben
            
            
                in                     Import speed
                Comment by Ben
                April 2013
            
        
    
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