Comments

• Hi @njwrigley,

  You're right, there is a bug with 1.1.6.1 released a couple of hours ago. I've just released an update to fix this, download the updated files at

  in 'rn' appearing all over the HTML of emails Comment by Ben April 2013

• Hi Roberto,

  It'd be best if you contact GoDaddy support on how to setup a cron job with their interface as they will be in the best position to help you answer this question.

  Thanks.

  Ben

  in Setting up a cron job for automated emails Comment by Ben April 2013

• Hi,

  The percentage and spinner is displayed when you import a CSV.

  Ben

  in Spinning icon & 0% to right of subscriber count on subscriber lists page Comment by Ben April 2013

• Hi Nathan,

  mod_rewrite usually cannot be detected if you're on shared hosting but is indeed enabled.

  I just visited your installation and I can access /login wit…

  in mod_rewrite not detected Comment by Ben April 2013

• Congrats. I like your learning spirit!

  in New to website hosting and servers, could use help installing Sendy Comment by Ben April 2013

• Hi Roberto,

  (Quote)

  It's the "file manager" of your website.

  Thanks.

  Ben

  in New to website hosting and servers, could use help installing Sendy Comment by Ben April 2013

• @SteveJ

  May i know which script did you add this in?

  If you're using a cron job to send emails, t should be

  in List Unsubscribe Header Comment by Ben April 2013

• Thanks Steve.

  in Why is [Email] the only case-sensitive field name? Comment by Ben April 2013

• Steve is right.

  in Using [unsubscribe] and [webversion] tags in WYSIWYG not working Comment by Ben April 2013

• Hi Steve,

  Amazon's documentation provide responses for both hard and soft bounces. So I made sure I handle both in Sendy. I only read about this blog post later. But I thought I'd just leave soft bounce handling alone, there can never be …

  in Hard Bounce vs. Soft Bounce? Comment by Ben April 2013

• Hey Chris,

  Thanks for your suggestion, I'll keep that in mind. I also understand where you're coming from.

  I'm thinking of a one click update or automatic update feature which may come later.

  Ben

  in Setup a private Github repo to easy the upgrade process? Comment by Ben April 2013

• Hi,

  Indexes were added in 1.1.5. But indexes weren't added for 'email' column.

  Ben

  in Import speed Comment by Ben April 2013

• Hi Steve,

  Autoresponders only triggers for emails added via subscribe form HTML code or the API.

  Thanks.

  Ben

  in Adding user(s) manually - autoresponder not activating Comment by Ben April 2013

• Hi Steve,

  1. Login to your database directly (via phpmyadmin or similar)
  2. Manually set bounce_setup and
     in How do I disable the bounce/complaints check? Comment by Ben April 2013

• Hi Steve,

  The [Email] tag uses direct match in the code to replace it with an email address unlike other tags.

  Thanks.

  Ben

  in Why is [Email] the only case-sensitive field name? Comment by Ben April 2013

• You're welcome!

  in Not obtained bounces and complaint Comment by Ben April 2013

• You're welcome!

  in UTF-8 Spanish not working in 1.1.6 Comment by Ben April 2013

• Hi @runnet,

  It's a webkit issue, are you using Chrome? Yes, just hit Ctrl + F5 or in Icons problems after update 1.1.6 Comment by Ben April 2013

• Hi @teotoni,

  Your bounces and complaints are set in 'Oregon' region. You must set them up in US East (N. Virginia) as described in the

  in Not obtained bounces and complaint Comment by Ben April 2013

• @teotoni,

  I just checked your SNS and SES console and found that no bounces or complaints were set up at all.

  Steps 7 & 8 of the in Not obtained bounces and complaint Comment by Ben April 2013

• Just to add, I checked the Sendy files via FTP and saw that there are a lot of extra files littered in various folders not belonging to 1.1.6.

  I would suggest re-upgrading by downloading a fresh copy of Sendy from in Approx 35K emails, pinwheel on send, 2 hours Comment by Ben April 2013

• Hi @Royal,

  It's sending now. The string of list IDs have a mysterious extra comma at the back. I removed it and it started to send.

  Ben

  in Approx 35K emails, pinwheel on send, 2 hours Comment by Ben April 2013

• @teotoni I'm working down my support request list in order.

  With regards to my question:

  (Quote)

  Sorry but I'll be honest, I'm not exactly sure what you mean. …

  in Not obtained bounces and complaint Comment by Ben April 2013

• Hi @Royal,

  Thanks for the credentials sent via PM, very helpful. I checked your database directly and saw that the

  in Approx 35K emails, pinwheel on send, 2 hours Comment by Ben April 2013

• Hi @njwrigley,

  You shouldn't be accessing the script, config.php. You should be visiting your Sendy installation URL. For your case, it should be in Blank screen when visiting config.php Comment by Ben April 2013

• Hi Fausto,

  Your cron job doesn't seem to be executing the CSV importing script. Can you verify that you cron job is set correctly? Also, what is your cron job interval (every minute, every 5 minutes)?

  Also, try removing the first …

  in Csv import 0% Comment by Ben April 2013

• It doesn't matter. Version 1.1.6 sets the database character set to use 'utf8' by default. If your characters aren't displayed properly, setting $charset in the config.php file …

  in Charset problems after upgrading to 1.1.6 Comment by Ben April 2013

• @teotoni Try going to settings and set your company name again?

  in Error font Vietnamese Comment by Ben April 2013

• Try adding $charset = 'latin1' to config.php? 1.1.6 now defaults the database to use utf8.

  in Charset problems after upgrading to 1.1.6 Comment by Ben April 2013

• @teotoni,

  I logged in to your Sendy installation, saw a long list of brands, can you let me know which brand is it in question?

  Thanks.

  Ben

  in Not obtained bounces and complaint Comment by Ben April 2013
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