Ben

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Sorry, APP_PATH in /includes/config.php should be sendy.jbullivant.com

in Delete Subscribers not working Comment by Ben March 2013
Hi @kevinmcmahonmilspray,

Change APP_PATH in /includes/config.php to sendy.jbullivant.co…

in Delete Subscribers not working Comment by Ben March 2013
Hi @scalar,

The file is w.php in the main directory of Sendy.

Ben

in Css control of the newsletter preview Comment by Ben March 2013
Hi @kevinmcmahonmilspray,

Sorry, I thought you meant the "delete button" to delete individual subscribers - which is working.

I just tried and can ve…

in Delete Subscribers not working Comment by Ben March 2013
Hi Jon,

I've heard good things about http://www.odesk.com/

You may consider taking a shot at it.

Ben

in Good Developer Referral for Sendy / s2Member integration Comment by Ben March 2013
(Quote)
That's a good idea!

in Emails not going out Comment by Ben March 2013
Hi @kevinmcmahonmilspray,

Thanks for the credentials. I logged in to your Sendy installation and saw that you're on version 1.1.5.1. The current version is 1…

in Delete Subscribers not working Comment by Ben March 2013
Hi @dvspro,

I've just logged in to your installation to check again. I created a simple test email, sent it to myself and I received it.

There're no problems with …

in Emails not going out Comment by Ben March 2013
Hi @rohan_kini,

Do you have curl installed on your server?

Ben

in Call to undefined function curl_init() Comment by Ben March 2013
Hi @rohan_kini,

Yes I can reproduce the same problem when installing. I've found and fixed the issue, it was to do with the obfuscated functions file I updated yesterd…

in webpage has a redirect loop Comment by Ben March 2013
Hi @sidneyvanness,

Yes I can reproduce the same problem when installing. I've found and fixed the issue, it was to do with the obfuscated functions file I updated y…

in Install throws "too many redirects" when calling _install.php in browser Comment by Ben March 2013
Hi @danilofreitas,

Yes I can reproduce the same problem when installing. I found the issue, it was to do with the obfuscated functions file I updated yesterday. App…

in Too many redirects error Comment by Ben March 2013
Thanks @addactive for helping out.

@danilofreitas Please try in Too many redirects error Comment by Ben March 2013
Can you PM me:
1. Your Sendy installation URL
2. Your FTP credentials
Thanks.

Ben
in Too many redirects error Comment by Ben March 2013
Your 'main account user' email is elmxxx@gmail.com (obfuscated for obvious reasons).

in Second brand disappeared Comment by Ben March 2013
Hi @peterr,

Thanks, I received the credentials.

The Sendy credentials you've given me is not the 'main account login'. It's a 'brand account login'.
…

in Second brand disappeared Comment by Ben March 2013
Hi @buxtonmarauder

First Question

Your emails, no matter which domain they belong to will be sent from one Amazon SES account. It doesn't …

in How-it-works clarification question.. Comment by Ben March 2013
Hi @dvspro,

Thanks for the credentials and upgrading to the new version.

The new version is able to check if your 'from email' is verified.

You have 2 bran…

in Emails not going out Comment by Ben March 2013
Hi @mediana,
(Quote)
The code has been changed in a number of places, you can't just increase the max_allowed_packet size to "activate" multi-threading, the code has t…

in Email with attachments over 500kb won't be received (again) Comment by Ben March 2013
@peterr,

Can you please PM me these details so I can take a look:
- Sendy installation URL, email and password
- FTP credentials
- Access to mySQL…
in Second brand disappeared Comment by Ben March 2013
Hi @mediana,

I've found the issue and have fixed it. I've released version 1.1.5.4 that includes this fix and couple of others in Email with attachments over 500kb won't be received (again) Comment by Ben March 2013
You're welcome!

in Cannot Connect to Database Comment by Ben March 2013
Hi @kreativemedia,

I've found the issue. Your $dbHost in
in Cannot Connect to Database Comment by Ben March 2013


    
                
            
                Hi @kreativemedia,

"Cannot connect to database" really just means the mySQL credentials are incorrect. Sendy tries to connect to the database, if it can't connect, …            
            
                in                     Cannot Connect to Database
                Comment by Ben
                March 2013
            
        
    
    
                
            
                Hi @peterr,

Changing the password won't cause a brand to disappear.

Can you check your mySQL database to see if the brand was removed? The table name is 
            

                in                     Second brand disappeared
                Comment by Ben
                March 2013
            

        

    

    
                
            
                Hi @jonbennett,

You're editing the wrong .htaccess file. These code are from Wordpress's .htaccess file and not from Sendy's .htaccess file.

I suspect you did …            
            
                in                     Migrated to different server - now cannot login
                Comment by Ben
                March 2013
            
        
    
    
                
            
                I see you're on version 1.1.4. Can you please upgrade to the latest version → http://sendy.co/get-updated Then PM me your Sendy installation URL, email and password so I can check on error …            
            
                in                     Emails not going out
                Comment by Ben
                March 2013
            
        
    
    
                
            
                In version 4 and up, you can now import suppression lists, under 'Blacklist » Suppression list':



Best regards,

Ben
            
            
                in                     Option for suppression list management?
                Comment by Ben
                March 2013
            
        
    
    
                
            
                Hi @nate, no worries. I'm happy to help.
            
            
                in                     Blank page after subscribing
                Comment by Ben
                March 2013
            
        
    
    
                
            
                
(Quote)


Do you mean the sending email address is not verified and still pending?
            
            
                in                     Emails not going out
                Comment by Ben
                March 2013
            
        
    
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