Ben
Ben
Comments
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Hi,
It gets overwritten. "JKL" only.
Best regards,
Ben -
Hi,
Your Sendy installation cannot be inaccessible. Otherwise most functions with Sendy will not work, eg. opens and clicks tracking as well as bounces and complaints handling which is the issue in question.
Please see → in SNS Pending Verification for Bounces/Complaints Comment by Ben April 2021
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Hi,
Sendy will automatically setup the Amazon SNS bounces and complaints topics and subscriptions at the 'Define recipients' page (the page where you select lists to send your campaign to).
Best regards,
Ben -
Hi,
The webhook will send a bunch of data to your webhook script, including the
subjectof the email that was sent. Write an if / else statement to check if it is the em… -
Hi,
Amazon recently discontinued their old V3 API in favor of the latest V4 API (mor…
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Hi,
Whether images loads fast or not depends on the location of the server that is hosting the image, versus your physical location.
For instance, if you are located in Singapore and are loading images hosted on a U.S. server, the…
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Hi,
Amazon recently discontinued their old V3 API in favor of the latest V4 API (mor…
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Hi,
If you uploaded the files to the correct directory, your Sendy installation will immediately be updated.
To check if you uploaded Sendy to the correct directory, change the file name of
Hi Sev,
Moving to RDS is a bad idea. I highly recommend not using RDS with Sendy.
Users who use RDS experience slower sending speeds and unforeseen issues. RDS is good for 'storing' data but not optimized for quick real…
Hi,
There's no need to edit any code in the latest version.
Visit the 'Rules' section and delete the 'On campaign sent' trigger:
Please note that an email notification is s…
Hi,
Sendy's
List-Unsubscribeheader includes the unsubscribe link and not a "mailto" link. 'mailto' requires the subscriber to manually email you to ask you be removed f…Hi,
(Quote)If you don't want the
sendypart to be in the URL, install Sendy on a subdomainhttps://send…Hi,
You’d need to utilise the subscribe API for this kind of requirements.
I would create a page that gets
?email=name@domain.comdata from the URL via GET. Then…Hi,
(Quote)Once updated to the latest version, Amazon's notices no longer apply to you.
Thanks.
Best regards,
BenHi,
- Change your Sendy licensed domain at https://sendy.co/#forms to the new domain
- Update your APP_PATH and MySQL details in
in Changing domain name but keeping same server Comment by Ben April 2021
Hi,
Visit your main settings and hit the 'Disable two-factor authentication' to disable 2FA. Sendy will forget the previous settings:
Screenshot:
in Cannot re-establish two factor authentication Comment by Ben April 2021
Hi,
You shouldn't add any 'redirects' or edit Sendy's .htaccess file.
If you have done any of the above, please undo it.
Then please see this troubleshooting tip → in Setting up Custom Domains Comment by Ben March 2021
Hi,
Check the 'Rules' section:
You may have a rule setup to send you an email when someone signs up to a par…
You can ignore Amazon's email notices. If you're on the latest version of Sendy, it's using Amazon's Signature Version 4 API.
Sendy uses Amazon's Signature Version 4 API since November 2019. More info → in Persistent Amazon SES Signature Version 3 notices Comment by Ben March 2021
Hi,
cPanel or Cyberpanel are server software, installed on your server to manage your server. It has no effect on Sendy installed on the same server.
Best regards,
BenHi,
No. Welcome emails only send when emails are added via Sendy's subscribe form or the
subscribeAPI, not emails add…Hi,
One of your browser extension is inserting code into the WYSIWYG editor when you were editing your email campaign (for example, ‘Grammarly’, ‘Ad Blocker Ultimate’, 'Adguard Adblocker', ‘MetaMask‘ browser extensions are known to do jus…
Hi,
If you didn't setup a cron job previously to automatically update segments periodically, you need to manually click the refresh button to update the segments you want:
To setup…
Hi,
A subscriber's 'Last activity' is updated when the user:
- opened a campaign or autoresponder
- clicked a link in a campaign or autoresponder
- subscribed to a list
- unsubscribed from a list
- b…
Hi,
Change:
<input type="submit" name="submit" id="submit"/>to:
<input ty…Hi,
(Quote)Mention that you're using Sendy software, it handles and flags email addresses that bounce or complained.
Thanks.
Best regards,
BenHi,
(Quote)It is really what it says, the email addresses already exists in the list, so they are not re-imported to produce duplicates. But any name and custom field data in the CSV for any matching email addresses will be updated in…
Hi,
(Quote)No, if the 'Name' column in your CSV is empty, it will not erase the subscribers' name. It will be left untouched.
Thanks.
Best regards,
BenHi,
(Quote)For any matching email address, it will update the 'Name' and any custom fields with what is set in the CSV.
Thanks.
Best regards,
BenHi,
If you can append
?email=***to your survey page URL to identify the recipient who clicked your survey link, then you can use the tag