Ben

Hi,

You can update custom fields of existing subscribers via the API:

Screenshot:

Best regards,
Ben

in Set custom field with API? Comment by Ben March 2018

Hi,

Sendy already includes the List-Unsubscribe header with the instant unsubscribe link in the header for every email campaign and autoresponders sent via Sendy.

<…

in Mailto link in List-Unsubscribe header? Comment by Ben March 2018

Hi,

(Quote)

I am very glad to hear this. I’m glad you found Sendy!

Thanks.

Best regards,
Ben

in Moving subscribers automatically + confirmation re-send button Comment by Ben February 2018

Hi,

(Quote)

Hit 'Enter' to save.

Thanks.

Best regards,
Ben

in Can't save edited subscriber info in modal window Comment by Ben February 2018

No you don’t have to.

in If I change 'Amazon SES region', do I have to change the AWS Credentials? Comment by Ben February 2018

Hi,

I checked your PHP version and see that it's running on a very old version 5.2.6.

I suggest contacting your hosting support to upgrade your PHP to at least version 5.3+. …

in No segments found for this list Comment by Ben February 2018

Hi,

Please update to the latest version of Sendy.

Best regards,
Ben

in Allow brand users to change 'From email'? Comment by Ben February 2018

Hi,

Your cron jobs are setup incorrectly:

The timing part of the cron job should be (respectively):

*/5 * * * *
*/1 * * * *

and not

                in                     Immediate Autoresponder not being sent upon API subscription
                Comment by Ben
                February 2018

Hi,

You can view who opened, who clicked, which country etc in the Autoresponders report:

Screenshot:

Go to 'View all lists' on the left sidebar
Select you…

in How can i check Autoresponder stats? Comment by Ben February 2018

Hi,

You can use Zapier to integrate Google Contacts + Sendy → https://zapier.com/apps/google-contacts/sendy

Thanks.

Best regards,
Ben

in Google contact sync? Comment by Ben February 2018

Hi,

You can pass in custom field data via the ‘subscribe’ API (https://sendy.co/api).

Screenshot:

Thanks.

Best…

in Subscribe with custom fields data Comment by Ben February 2018

Those are 2 excellent ideas @colcol.

(Quote)

Another idea would be to use Zapier to send a subscriber to List B when the recipient replies your email → in Ways to run a permission pass? Comment by Ben February 2018

Yes. Update to the latest version of Sendy https://sendy.co/get-updated.

in Include date subscribed or last activity date in CSV exports? Comment by Ben February 2018

Hi,

Populate the fallback= with a value. For example [Name,fallback=subscriber].

So even if …

in How to use a fallback value in personalization tag? Comment by Ben February 2018

Hi,

Please update to the latest version of Sendy (currently 3.0.5). You'll be able to see the 'Last activity' (along with various other information) in the subscriber info modal wi…

in Timestamp for sign-ups? Comment by Ben January 2018

Hi,

(Quote)

Populate your subscribers' data with a name, then when you send email campaigns, the email they receive will reflect as John Smith <john@smith.com>.…

in How to personalise the name in the 'To' field Comment by Ben January 2018

Hi,

Sendy does not support ‘hardware dongles’ for 2 Factor Authentication. You can use Google Authenticator for iOS or Android:

iOS → http…

in Hardware dongle for 2 Factor Authentication? Comment by Ben January 2018

Hi,

Please see this troubleshooting tip → https://sendy.co/troubleshooting#login-page-reloads-without-error-message

Thanks.

…

in Can't get past login screen Comment by Ben January 2018

Hi Andrew,

Can you please check your server's ‘error_log' to find any possible errors related to this?

Thanks.

Best regards,
Ben

in Can't get past login screen Comment by Ben January 2018

Hi,

(Quote)

You can just add the tag [confirmation_link] to the confirmation email where you want it to appear, it will be converted to the full raw URL, similar to t…

in Subscribe Settings, Personalization / Customization tags, and Confirmation link Comment by Ben January 2018

Hi,

(Quote)

That is fine.

Thanks.

Best regards,
Ben

in What are the list of cron jobs to create? Comment by Ben January 2018

Hi,

You can create a cron job to update segments automatically. See the bottom of the page for cron job setup instructions when inside a segment:

Screenshot → https://d.pr/i/6SQ7du

in How to automatically update segments? Comment by Ben January 2018

Hi Ben,

(Quote)

Your issue is probably not setting your Amazon SES ‘region’ in your Sendy settings correctly.

Firstly, please ensure that Amazon already moved you out of Amazon SES ‘Sandbox mode’ by filling up the request form …

in Verified email address but not showing up as so in Sendy Comment by Ben January 2018

When you setup your autoresponder emails, you're asked to set when you'd like the email to be sent to subscribers after they subscribe, please see screenshot below:

Screenshot:

…

in Setting Autoresponder send date Comment by Ben January 2018

Hi,

(Quote)

There is no need to capture the subscription date in order for Drip Campaign Autoresponders to work in Sendy though.

Thanks.

Best regards,
Ben

in Setting Autoresponder send date Comment by Ben January 2018

Hi,

Double opt-in confirmation emails, thank you emails, goodbye emails, 'campaign sent' notification emails, test emails etc all uses Amazon SES to send, your quota will be deducted when these emails are sent, not just campaign emails an…

in What emails uses up Amazon SES quota? Comment by Ben January 2018

Hi,

Use port 587 and 'TLS'.

Screenshot taken from SparkPost's docs:

Source: https:/…

in SparkPost SMTP with Sendy Comment by Ben January 2018

Ben

About

Comments