Ben

test

Comments

Hi Roberto,

Hope you are well too.

Hope these will help:
- https://sendy.co/forum/discussion/9347/a-docker-i…
in Docker image for Sendy Comment by Ben January 2018
Hi,

If your Sendgrid account is in good standing, I suggest contacting Digital Ocean support to find out why you aren't able to send emails via third part SMTP.

Thanks.

Best regards,
Ben

in Sendgrid SMTP on DigitalOcean server Comment by Ben January 2018
Hi,

Try checking with Sendgrid to see if your Sendgrid account is in good standing.

Also please check with your hosting support if they have started restricting sending of emails via third party SMTP on their servers.

Than…

in Sendgrid SMTP on DigitalOcean server Comment by Ben December 2017
Hi William,
(Quote)
You're absolutely able to do this. You can set different SMTP credentials for different brands. You can also still use Amazon SES for certain brands by using Amazon SES SMTP credentials.

Thanks.

Best…

in Using Amazon SES along other alternative SMTP services Comment by Ben December 2017
Hi,
(Quote)
When you create or edit a brand, there are fields where you can enter SMTP credentials:

Screenshot:

Thanks.

Best regards,
Ben

in Using Amazon SES along other alternative SMTP services Comment by Ben December 2017
Hi,
(Quote)
Export only ‘Active’ subscribers from Sendy, that will be the subscribers who went through the double opt-in. Then you can use it anywhere to send emails to.

Best regards,
Ben

in Deleted list and uploaded again Comment by Ben December 2017
Hi,

Please see → https://sendy.co/troubleshooting#403-forbidden-error-when-clicking-save-and-next

Thanks.

Best r…

in Save & Next Campaign 403 Forbidden error Comment by Ben December 2017
Hi,

Sendy will resume sending where it left off.

However the campaign sending so slowly may be caused by several factors, I suggest reading this tip to learn more → in Cronjob killed - how to resume sending? Comment by Ben December 2017
Hi,

I checked your session.save_path in your phpinfo and see tha…

in How to verify if session.save_path is working Comment by Ben December 2017
Hi,
(Quote)
All data including emails are stored in the MySQL database that you setup during installation.

Best regards,
Ben

in Where are the emails stored? Comment by Ben December 2017
Hi,

You’’d need to do this from the MySQL database:
1. Empty the opens column for the autoresponder stored in in Can I delete the sending statistics for an autoresponder? Comment by Ben December 2017


    
                
            
                Hi,


(Quote)


Emails marked as 'bounced' in your list are marked by Amazon through Amazon SNS notifications to your Sendy 'bounces' endpoint. Amazon is the party marking your email as bounced, then relaying it to Sendy. With that said, b…            
            
                in                     How to revert 'Bounced' email back to 'Active'
                Comment by Ben
                December 2017
            
        
    
    
                
            
                Yes that's correct.

Best regards,

Ben
            
            
                in                     Sendy behavior for future scheduled campaigns
                Comment by Ben
                December 2017
            
        
    
    
                
            
                Hi,

When you schedule an email 21 days from now, any new subscribers to the list(s) will be included in the send. They will receive your schedule campaign.

Thanks.

Best regards,

Ben
            
            
                in                     Sendy behavior for future scheduled campaigns
                Comment by Ben
                December 2017
            
        
    
    
                
            
                Hi,

You’re using HTTP ‘GET’, you need to use HTTP ‘POST’ to post the variable data into the API.

There are examples in the API docs for download, so that you can download the example scripts and explore them.

Thanks.

…            
            
                in                     How to POST via the Sendy API
                Comment by Ben
                December 2017
            
        
    
    
                
            
                Hi,


(Quote)


No you don't have to setup for each brand. Just set it up once will do for the whole Sendy installation.

Thanks.

Best regards,

Ben
            
            
                in                     Bounce/complaint handling isn't configuring
                Comment by Ben
                December 2017
            
        
    
    
                
            
                Hi,

You can try manually setting up Amazon SNS topics and subscriptions for 'bounces' and 'complaints' following Step 7 & 8 of the old Get Started Guide → https://sendy.co/get-…            

            
                in                     Bounce/complaint handling isn't configuring
                Comment by Ben
                December 2017
            
        
    
    
                
            
                Hi,

You should be able to delete Amazon SNS ‘Topics’ and ‘Subscriptions’. Delete all the ‘Topics’ and ‘Subscriptions’.

When you’re at the ‘Define recipients’ page (the page where you select lists to send your campaign to), Sendy w…            
            
                in                     Bounce/complaint handling isn't configuring
                Comment by Ben
                December 2017
            
        
    
    
                
            
                Hi,

You can explore ‘Zapier’ to integrate RSS with Sendy, please see → https://zapier.com/apps/rss/integrations/sendy

Thanks.

Best regards,

…            
            
                in                     Sending RSS with Sendy
                Comment by Ben
                December 2017
            
        
    
    
                
            
                Hi,

Yes it's still valid.

Thanks.

Best regards,

Ben
            
            
                in                     Moving Sendy to another server - Is this method still valid?
                Comment by Ben
                December 2017
            
        
    
    
                
            
                Hi,

Yes you’d need to create 3 campaigns to send to each segment. You can label each campaign with a different title so it’s differentiated in the campaigns list.

Screenshot:

            

                in                     Send single campaign to 3 different segments of my list
                Comment by Ben
                December 2017
            
        
    
    
                
            
                
(Quote)


No.
            
            
                in                     Understanding campaign report numbers
                Comment by Ben
                December 2017
            
        
    
    
                
            
                Hi,


(Quote)


There’re no options to do comparisons like this at this time.

Thanks.

Best regards,

Ben
            
            
                in                     Understanding campaign report numbers
                Comment by Ben
                December 2017
            
        
    
    
                
            
                Hi Andrius,


(Quote)


When you create or edit a campaign, you will find the unsubscribe tags at the bottom of the page (see screenshot below):



You can use the unsubscribe tags like…            
            
                in                     How to add unsubscribe link?
                Comment by Ben
                November 2017
            
        
    
    
                
            
                Hi,

Yes. If you use Zapier to add subscribers to your list that has an Autoresponder setup, the Autoresponder will be triggered to send emails you've setup to the subscribers.

Thanks.

Best regards,

Ben
            
            
                in                     Zapier and Autoresponder Drip Campaign
                Comment by Ben
                November 2017
            
        
    
    
                
            
                Hi,

Please check the top right of your Amazon SES console to see which 'region' of Amazon SES you are using, it's either one of the following regions:

US East (N. Virginia)
US West (Oregon)
EU (Ireland)
…            
            
                in                     Amazon SES quota not the same in Sendy dashboard
                Comment by Ben
                November 2017
            
        
    
    
                
            
                Hi,

There are 2 ways you can do this:

Setup a ‘Thank you email’ in your list settings so that an email is sent to the subscriber immediately after he signs up.
Create a ‘Drip campagn’ Autoresponder that sends an emai…            
            
                in                     How to trigger particular email template with custom fields after they are added
                Comment by Ben
                November 2017
            
        
    
    
                
            
                Hi,

You can use Amazon SES SMTP credentials in the brand instead of Amazon SES API keys in the main settings.

Here’s how to obtain your Amazon SES SMTP credentials ? 
                in                     Using Amazon SES along other alternative SMTP services
                Comment by Ben
                November 2017
            
        
    
    
                
            
                Hi,

If a subscriber is ‘Unsubscribed’ in the list, when you call the ‘subscribe’ API again to add the same subscriber, their status will be become ‘Active’ again.

Thanks.

Best regards,

Ben
            
            
                in                     Clarification on adding subscriber after unsubscribed
                Comment by Ben
                November 2017
            
        
    
    
                
            
                Hi,


(Quote)


Thank you for using Sendy! 

Best regards,

Ben
            
            
                in                     Last Activity segment error
                Comment by Ben
                November 2017
            
        
    
More Comments

Ben

Ben

About

Comments