Ben

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The cron job for autoresponders is similar, please see below:
```
*/1 * * * * curl -L -s http://your_sendy_installation_url/autoresponders.php > /dev/null 2>&1
```
Than…
in Unsubscribe link produced email address is invalid Comment by Ben October 2017
Hi,

Hope you have seen this thread → https://sendy.co/forum/discussion/10500/email-address-is-invalid-on-unsubscribe#Item_6
in Unsubscribe link produced email address is invalid Comment by Ben October 2017
Hi,
(Quote)
You would need to add 'Custom fields' to your list for anything you want to segment (like age, gender, etc).

When doing segmentation, you can segment by custom fields.

Thanks.

Best regards,
Ben…

in Uses for list segmentation in Sendy Comment by Ben October 2017
Hi,

Usage of list segmentation is very broad and subjective, it really depends on what kind of products you are selling. You can use it to segment people by country, age, gender etc, just to list some. For more, you can find articles on g…

in Uses for list segmentation in Sendy Comment by Ben October 2017
Hi,
(Quote)
Visit your list settings and change the 'Unsubscribe settings' to 'Only this list' (by default it's set to 'All lists' which is email marketing's best practice).

Screenshot:

in How to unsubscribe user from only one list? Comment by Ben October 2017
Hi,

Sendy uses curl_multi_* family of functions to send ‘non blocking’ bulk emails according to your Amazon SES send rate.

For example if your Amazon SES send ra…

in Multithreading Comment by Ben October 2017
That's correct. I just checked your phpinfo and don't see openssl installed on your server.

Please install …
in 'Email address is invalid' on unsubscribe? Comment by Ben September 2017


    
                
            
                Hi,

There may be an issue with your server’s openssl library causing a problem decrypting the openssl encrypted email address.

Please see the following:

It's either your server does not have openssl library installed<…            
            
                in                     'Email address is invalid' on unsubscribe?
                Comment by Ben
                September 2017
            
        
    
    
                
            
                Hi,

If you meant you want to segment a list into ‘paid’ and ‘not paying’ segments, you can do so with lists segmentation in Sendy. You can segment by custom fields.

Thanks.

Best regards,

Ben
            
            
                in                     Zapier Triggers - Should only post when custom list is involved
                Comment by Ben
                September 2017
            
        
    
    
                
            
                Hi,


(Quote)


Yes you can install the latest version no matter which version you are currently on.

Thanks.

Best regards,

Ben
            
            
                in                     Can I skip version numbers when I upgrade?
                Comment by Ben
                September 2017
            
        
    
    
                
            
                Hi,


(Quote)


If you need to see the cron job setup instructions again, visit http://your_sendy_installation_url/reset-cron.php to reset cron job statuses in …            
            
                in                     How to see cron job instructions again?
                Comment by Ben
                September 2017
            
        
    
    
                
            
                Hi,

Sendy does not add these CSS into the WYSIWYG editor. One of your browser extension is likely inserting code into the editor when you were composing your email.

Disable all extensions in your browser as one of your browse…            
            
                in                     Weird CSS appears in WYSIWYG editor
                Comment by Ben
                September 2017
            
        
    
    
                
            
                Hi,

Amazon will respond to your request in one business day.

  
http://docs.…            

            
                in                     How long does Amazon take to approve SES sending limit increase request?
                Comment by Ben
                September 2017
            
        
    
    
                
            
                Hi,


(Quote)


Use the ‘Search all lists’ function to search for an email address and find out when list(s) they exists in.

Click 'View all lists' on the left sidebar to view your lists, then use the ‘Search all lists’ function:
            

                in                     How to find out if an email address exist in more than one list?
                Comment by Ben
                September 2017
            
        
    
    
                
            
                Hi Erik,

I am very glad to hear Sendy is of great value to you, thank you for your support! 

Best regards,

Ben
            
            
                in                     Does Sendy flag complaints for double opt-in confirmation emails?
                Comment by Ben
                September 2017
            
        
    
    
                
            
                Hi,

Please see below change log starting from version 3.0:

Screenshot:


Any subscribers who are marked as spam or bounced will not be re-activated again when they attempt…            
            
                in                     Does Sendy flag complaints for double opt-in confirmation emails?
                Comment by Ben
                September 2017
            
        
    
    
                
            
                Hi,


(Quote)


No it will not.

Best regards,

Ben
            
            
                in                     Question regarding migration of Sendy
                Comment by Ben
                September 2017
            
        
    
    
                
            
                Hi,


(Quote)


Click the 'pencil icon' to edit brand settings:

Example screenshot:


Thanks.

Best regards,

Ben
            
            
                in                     How to edit brand settings?
                Comment by Ben
                September 2017
            
        
    
    
                
            
                Hi,


(Quote)


Do you mean the subscriber is ‘Unsubscribed’ or ‘Deleted’ from List 2? There’s a huge difference.

Subscribers will ‘never’ be ‘deleted’ from a list, unless you manually delete it from a list, or use the ‘Delete’ API…            
            
                in                     Users unsubscribed from all lists?
                Comment by Ben
                September 2017
            
        
    
    
                
            
                Hi,

Visit http://your_sendy_installation_url/reset-cron to reset cron job statuses in your database, then you'll see the cron job setup instructions again.

Thank…            
            
                in                     How do I see cron job instructions again?
                Comment by Ben
                September 2017
            
        
    
    
                
            
                Hi,

You can use the [Name,fallback=] personalisation tag.

For example:

 http://yourwebsite.com/?…            
            
                in                     Can I use the name of the recipient in a link?
                Comment by Ben
                September 2017
            
        
    
    
                
            
                Hi,

If you update to the latest version of Sendy, you'll be able to disable lists and subscribers access:

Screenshot:


Uncheck the 'Client can access lists and subscribers'…            
            
                in                     Can we disable the 'Export all Subscribers' option?
                Comment by Ben
                September 2017
            
        
    
    
                
            
                Hi,

Yes it’s possible to do that if you use Amazon SES ‘SMTP’ credentials in the brand settings.

Thanks.

Best regards,

Ben
            
            
                in                     Regarding multiple SES credential use
                Comment by Ben
                September 2017
            
        
    
    
                
            
                Hi,


(Quote)


Yes. You can POST to the 'subscribe' API multiple times using a 'loop' in your script.

Best rega…            
            
                in                     Subscribing multiple users using the API
                Comment by Ben
                September 2017
            
        
    
    
                
            
                Hi,

You can write a loop in your script to add all subscribers to your list.

Thanks.

Best regards,

Ben
            
            
                in                     Subscribing multiple users using the API
                Comment by Ben
                August 2017
            
        
    
    
                
            
                Hi,

Here's a list of reasons why some records aren't imported ? https://sendy.co/troubleshooting#some-records-from-csv-not-imported

I…            
            
                in                     Ignore subscription status of emails from other lists
                Comment by Ben
                August 2017
            
        
    
    
                
            
                Hi,

You can create a segment of subscribers that have their 'Last activity' 'Before' a certain date. These will be the inactive subscribers. For example if you imported your subscribers on Jan 31, 2016 and your segment condition is 'last …            
            
                in                     Find subscribers who have no activity
                Comment by Ben
                August 2017
            
        
    
    
                
            
                Hi,

Each subscriber will definitely have a timestamp in their ‘Last activity’, for example when you first import a CSV or add a subscriber into the list, their ‘Last activity’ is updated. So it’s not possible to segment by ‘No activity’.<…            
            
                in                     Find subscribers who have no activity
                Comment by Ben
                August 2017
            
        
    
    
                
            
                Hi,

Amazon SES quota is per each Amazon Web Services account. Doesn’t have anything to do with Sendy.

If you use the same Amazon SES account on another installation of Sendy, your Amazon SES quota is still the same.

Thanks…            
            
                in                     Are Amazon SES quotas per account, install etc.?
                Comment by Ben
                August 2017
            
        
    
    
                
            
                Hi,

You can host Sendy on your current hosting, whether it’s shared hosting or VPS, 1000+ emails shouldn’t matter.

Thanks.

Best regards,

Ben
            
            
                in                     Whether to buy VPS or shared hosting
                Comment by Ben
                August 2017
            
        
    
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