Comments

• Hi,

  (Quote)

  These could be done by people or automated scripts.

  You can use double opt-in, or you can code captcha into your form to minimise fake email address sign ups.

  Thanks.

  Best regards,
  Ben

  in Odd email addresses Comment by Ben February 2016

• Hi,

  The 'subscribe' API returns 'true' after successfully signing up the user to a list:

  

  Once you get the 'true' result from the API, write code to redirect the user to the URL you…

  in Is there a way to redirect to a custom success page after opting in? Comment by Ben February 2016

• Hi,

  In this case you'd need to build your own subscription forms integrated with Sendy's 'subscribe' API (https://sendy.co/api). This way you can have full control on where to redirect yo…

  in Is there a way to redirect to a custom success page after opting in? Comment by Ben February 2016

• Hi,

  Please see screenshot below:

  

  Best regards,
  Ben

  in How to re-subscribe an email which was accidentally unsubscribed Comment by Ben February 2016

• Hi,

  There are no known issues with setting up Autoresponders.

  Try re-uploading Sendy and make sure all necessary files are uploaded:

  1. Download the full build of Sendy from in Blank page when trying to set up autoresponders Comment by Ben February 2016

• Hi,

  You can change the VARCHAR limit directly in your MySQL database, see screenshot below:

  

  Thanks.

  Bes…

  in Custom URL input field length limit Comment by Ben February 2016

• You have a browser extension called 'FastestTube' and it's inserting code into Sendy's editor. Disable this extension and you will solve this problem.

  in Code automatically inserted into WYSIWYG editor Comment by Ben February 2016

• Hi,

  Sendy already adds the 'List-Unsubscribe' header in every email sent in a campaign. Whether this is shown at the top is up to Gmail. If Gmail thinks the email is a newsletter it will display the 'Unsubscribe' link at the top of the em…

  in Adding List-Unsubscribe header Comment by Ben February 2016

• @AraA Yes I provide installation service for setup of Linode server + Sendy. Email me…

  in What hosting server do you use with Sendy? Comment by Ben February 2016

• Hi Mark,

  Hope you're feeling better now!

  Looking forward to see this app.

  Best regards,
  Ben

  in Introducing Sendy iOS App Comment by Ben February 2016

• Hi,

  When you delete the cron job, that's only 50% of the job done. You need to visit https://your_sendy_installation_url/reset-cron.php to reset the cron job …

  in Emails won't send after removing cron job Comment by Ben February 2016

• I logged in to your server with the FTP credentials you've provided and check the .htaccess file on your /sendy/ directory and saw that it is not Sendy's .htaccess file. You've replaced it with something else.

  I restored the .htaccess to …

  in Getting 404 error on login page Comment by Ben February 2016

• Hi,

  You need to install gettext extension on your server (see your compatibility info in the following screenshot):

  
  

  in Blank screen with only top bar loaded Comment by Ben February 2016

• Hi,

  Your Sendy installation is unable to communicate with Amazon SES API that's why you're getting this error.

  The solution is either 1 out of 3 possibilities listed in the red error message that's causing your Sendy installation …

  in Unable to get your SES quota from Amazon. Comment by Ben January 2016

• After editing the email, hit 'Enter' on your keyboard to save.

  in How to change subscriber information or status? Comment by Ben January 2016

• Hi,

  (Quote)

  Click the tick button to resubscribe (see screenshot below):

  

  Best regards,
  Ben

  in How to change subscriber information or status? Comment by Ben January 2016

• @MariaMarsala

  (Quote)

  Sendy sends emails via Amazon SES API, not via your server. So your host's email sending limits does not apply. It's your Amazon SES daily s…

  in What hosting server do you use with Sendy? Comment by Ben January 2016

• Hi,

  Let's say you're currently sorting your campaigns by 'Recipients'. Click the 'Recipients' title until the underline disappears. The list will default back to sorting by date.

  Thanks.

  Best regards,
  Ben

  in Default back to sort by sent date in campaigns list Comment by Ben January 2016

• Sendy has been tested with MariaDB and PHP 7.

  in Is MariaDB supported? Comment by Ben January 2016

• Hi,

  Please see the following points on why your emails aren't sending:

  1. Ensure that you have requested Amazon to raise your 'SES Sending Limits' to get out of 'Sandbox mode' → in Emails aren't sending Comment by Ben January 2016

• Hi,

  I've just released an update that fixes this issue, please update your Sendy installation to the latest version 2.0.6.1 → http://sendy.co/get-updated

  Thanks.

  Bes…

  in Sendy 2.0.6 - CKEditor blank Comment by Ben January 2016

• Hi,

  To use HTTPS for Sendy, just change the APP_PATH in /includes/config.php to the 'https' version of your Sendy URL, for example in Switching to HTTPS for Sendy Comment by Ben January 2016

• Hi,

  Go to your list's Settings, then choose 'Only this list' under unsubscribe settings, please see screenshot below:

  

  Thanks.

  Best regards,
  Ben

  in Disable unsubscribe from all lists Comment by Ben January 2016

• Hi,

  Can you please ensure that your /uploads/ folder is chmod to 0777.

  Thanks.

  Best regards,
  Ben

  in Cannot upload image on server using the editor Comment by Ben December 2015

• Screenshot:

  

  in Sort order of names in a list Comment by Ben December 2015

• Hi,

  Update to the latest version and you'll be able to sort 'names' in lists.

  Thanks.

  Best regards,
  Ben

  in Sort order of names in a list Comment by Ben December 2015

• Hi,

  Sendy will only send 1 email to the subscriber even if his email address appears in multiple lists.

  Thanks.

  Best regards,
  Ben

  in Will Sendy send duplicates emails to the same subscriber across lists Comment by Ben December 2015
• (Quote)

  Sure.

  And also make sure to set 'Notifications' for any domain or emails you verify in your Amazon SES console as stated in the Get Started Guide.

  in Getting "bounces or complaints have not been setup" message Comment by Ben December 2015

• Hi,

  Please see below screenshots on what's wrong:

  

  

  Best regards,
  Ben

  in Getting "bounces or complaints have not been setup" message Comment by Ben December 2015

• My email is hello@sendy.co

  in Getting "bounces or complaints have not been setup" message Comment by Ben December 2015
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