Ben

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You're welcome. There's nothing to tweak, your VPS specs are good except that it's located in Germany which is a huge distance from the east of U.S. where Amazon SES servers reside.

in How to increase # of email per hour Comment by Ben July 2013
Hi @baochau,
(Quote)
That's pretty slow. The last test campaign I sent a week ago to 10,000 emails took 9 minutes+. I'm using in How to increase # of email per hour Comment by Ben July 2013
Hi @scalar,

When you delete a subscriber, the subscriber is removed from the database.

When you unsubscribe a subscriber, the subscriber remains in your database b…

in Difference between delete and unsubscribe Comment by Ben July 2013
Sendy is not receiving your email or the list's ID POST'ed from your script. Verify that your code is doing a POST correctly to Sendy and that both email and the list's ID has been POST'ed to Sendy's subscribe URL.

in API error message: Some fields are missing. Comment by Ben July 2013
Hi @nate,

Here's an example of the AJAX subscribe form used on Sendy's site (z…

in AJAX subscribe form example Comment by Ben June 2013

Hi Nate,

The form on Sendy's site is custom built using AJAX / JQuery and connects to Sendy's API.

Can you code? If not do you have a web developer that handles your website?

Thanks.

Best regards,
Ben

in AJAX subscribe form example Comment by Ben June 2013

Hi @donsony,

You can't hide a list that belongs to the brand user. "Brands" are designed such that the "brand user" can manage their own lists and send campaigns by thems…

in Can a list be hidden from User View? Comment by Ben June 2013

(Quote)
You mean the list's id? It's required. When you use Sendy's subscribe form HTML, it's auto populated.

in Is the name attribute required? Comment by Ben June 2013

Hi @dreissmeier,

You are using the unsubscribe tag correctly.

The http://the_unsubscribe_link is a pl…

in Unsubscribe link Comment by Ben June 2013

Hi @donsony,

Can you re-download Sendy at http://sendy.co/get-updated, then re-upload /js/create/main.php to your…

in Jquery ??? Error while creating a campaign Comment by Ben June 2013

Hi @jsalced,

There's no way to duplicate a list and all its subscribers in Sendy's interface.

To do this manually via your database, please see this thread -
in How to duplicate a list and all its subscribers? Comment by Ben June 2013

Hi @joomladirect,

The "name" field in Sendy's subscribe form code or the API is not required.
…

in Is the name attribute required? Comment by Ben June 2013

You're welcome. Since the issue is with the cron job, your host should be able to help you verify if the cron job is correct.

Thank you.

Ben

in Campaign are always in "Preparing" Comment by Ben June 2013

Hi Senti,

I will consider this, but I cannot promise what will or will not be released in the next version. Hope you understand.

Thanks.

Best regards,
Ben

in Limit Users sending email based on Count Comment by Ben June 2013

Hi Senti,

This is not currently supported. I've moved this to suggestions.

Thanks.

Best regards,
Ben

in Limit Users sending email based on Count Comment by Ben June 2013

Hi @cawecoy,
(Quote)
Try manually executing the scheduled.php script in your browser and see if yo…

in Campaign are always in "Preparing" Comment by Ben June 2013

Once you have Open SSL installed for PHP, your unsubscribe link will look something like this:

http://yourse…

in Encrypt subscriber emails in unsubscribe url Comment by Ben June 2013

Hi @blasthaus,

Sendy encrypts all IDs and emails in the URL with AES-256-CBC encryption method (used by the U.S. government to encrypt top secret documents) using
in Encrypt subscriber emails in unsubscribe url Comment by Ben June 2013

Yes, it's lists.

in Emails sent to lists outside selected ones Comment by Ben June 2013

Hi @cawecoy,

It's not an issue with your server clock not synced with ntp. If it is, you won't be able to send out a campaign.

It's probably an issue with your cr…

in Campaign are always in "Preparing" Comment by Ben June 2013

Hi @fagionato,

I just took a closer look at your compatibility checklist and saw that curl is not e…

in Blank screen when trying to install Comment by Ben June 2013

I see you're hosting Sendy on Amazon EC2, did you set port range of 0.0.0.0/0 for HTTP in your Security Group?

in Blank screen when trying to install Comment by Ben June 2013

Hi @BrittMalka,
(Quote)
I suggest not modifying any of Sendy's code unless you don't mind managing future upgrades to prevent new files from overwriting your modifi…

in How Does the API thingy work? Comment by Ben June 2013

Hi @Olafg,

I've found what's causing this problem.

When I visit your Sendy URL at http://democracynyc.org/sen…

in mod_rewrite confusion. Host, server and .htaccess says Yes, sendy compatibility check says No. Comment by Ben June 2013

Hi @fagionato,

Do you have a firewall blocking connections?

Thanks.

Best regards,
Ben

in Blank screen when trying to install Comment by Ben June 2013

Hi @chrisbum,

Can you please send these error messages to MediaTemple support, they should know what is going on and how to fix it for you.

Thanks.

Best …

in Can't get past login Comment by Ben June 2013

It's sounds like an issue with session.save_path for PHP. Can you please check with MediaTemple whether session.sav…
in Can't get past login Comment by Ben June 2013
Hi @Olafg, Thanks for the login credentials. I did a test and figured that your server can't read POST data. That is why Sendy keeps giving you the error message "Please fi… in mod_rewrite confusion. Host, server and .htaccess says Yes, sendy compatibility check says No. Comment by Ben June 2013 Hi @Olafg, Please PM me your FTP login and database access (eg. phpmyadmin or hosting control panel) Thanks. Best regards, Ben in mod_rewrite confusion. Host, server and .htaccess says Yes, sendy compatibility check says No. Comment by Ben June 2013 Hi @tnktp, Did you set the list column in in Emails sent to lists outside selected ones Comment by Ben June 2013 More Comments

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