Ben
Ben
Comments
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Hi @jack,
Thanks for your installation credentials.
I logged in to check your newsletter's HTML code and realized your
in Images On Web Version Comment by Ben February 2013 -
Hi @ozgurakman,
Can you PM me these details so that I can check?:
- Sendy installation URL, email and password
- FTP credentials
Thanks.…
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Hi @ericlee,
Have you verified the 'from' email address on your SES console for your 'second' brand?
Thanks.
Ben
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By the way, I logged in to your installation and saw that your Amazon SES quota are all zero. That's one of the reasons why you can't send any emails.
I used …
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Hi @iero
What I meant is, have you requested Amazon SES for production access? http://aws.amazon.com/se…
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@iero do you have production access?
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Maybe this will help? http://sendy.co/discussion/589/list-larger-than-ses-limit-solution#Item_11 (See Dan's code)
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Hi @mlug,
When you compose your newsletter, you'll see the instructions below (please see screenshot):
in Name Tag Comment by Ben January 2013
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Hi @jack
Please PM me your installation URL, email and password. Also let me know which campaign you're referring to.
Thanks.
Ben
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Hi @ozgurakman,
The version the other user was using is 1.0.8.
Can you please provide me with more information?
Thanks.
Ben
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Use [Name,fallback=] for first name then create a custom field for [LastName,fallback=].
Thanks.
Ben
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Hi @spulp,
Personalization tags aren't supported in the 'Thank you email' setup in list settings.
Use autoresponders. Setup a 'Drip campaign' and s…
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Hi @lexislav,
I tested with the characters you provided in my installation and it's displaying fine. My database's encoding is the same as yours. Please see screenshots …
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Hi @tycefx,
Thank you for your comment.
It's very common that users who don't have problems with Amazon SES or anything for that matter, or are happy users, usuall…
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Addition to that, I assume the emails you are sending to are opt-in by the recipients themselves and these emails aren't purchased or obtained from questionable sources. And subsequent imports of new subscribers remain recipients who opt-in to re…
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Hi @adavila78,
Can you try requesting increase in sending limits again (as they specified) at h…
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Good to hear you've got it resolved. Thanks.
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Hi @maxim,
Thanks for your suggestion.
There are 2 ways you can send test emails to your team.
Use the 'test send' feature, you can add multiple ema…
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trueand1is essentially the same thing.If you spit the result in the browser, a …
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Hi @Basuke,
The
subscribeAPI and subscribe form HTML code does basically the same thing, just in a di… -
You're welcome @Dan. I just checked my spam folder and saw that you've sent some emails over. I received 3 emails, whether they are tests or not, all of them went to spam.
Yo…
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(Quote)
No it won't affect integrity in any way.
Thanks.
Ben
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Can you also try including an 'unsubscribe' link in your email? See bulk senders guidelines by Google https://support.google.com/mail/bin/answer.py?hl=e…
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Hi Dan,
Are you receiving your emails from a Gmail / Google Apps email address?
Thanks.
Ben
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Hi @arstar,
Is your campaign still sending? The queue table should be cleared completely after the campaign is sent.
Have you modified your database / tables in an…
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You need to go to your mySQL database and look at the 'queue' table.
Can you duplicate that campaign and send the campaign to me (hello at sendy.co) and I'll see if I receive it 6 times.
Thanks.
Ben
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Yes, if the campaign is deleted, the report goes along with it.
Thanks.
Ben
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Hi @arstar,
You will see activities in your report immediately. Do you not see any activities in your report?
Ben
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Hi @etalamo,
(Quote)If you install Sendy on, let's say, mydomain.co. You can still send newsletters from email addresses belonging to your .com site. But all links in…
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Thanks @Dan,
I received both emails. One went to my inbox and one went to spam.
The difference between these two emails is that one has a 1 x 1 pixel tracking image:<…