Ben
Ben
test
Comments
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Thanks, I just logged into your account to check and saw that your subscribers email addresses are invalid:
Your email add… -
We're using MediaTemple DV server as well. No you don't have to use EC2 just to host Sendy.
Please PM me your login URL, email and password so that I check. Thanks. -
@pivi no worries!
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@pivi I personally answer emails almost immediately when it arrives. If the question is of a technical nature, we direct them to this forum and we'll answer them when we see it. You ca…
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@joselopes If you've been granted production access and Amazon SES console shows that your emails are sent, but you don't receive them, it's very odd.
Are you using EC… -
Please PM me your URL, email and password so that I can login to check. Thanks.
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(Quote) This is your database connection credentials (as labeled in /includes/config.php). Have you set up a mySQL database before? I see you're on Bluehost, so I searched Google for " in Help for installation - .htacess and 404, etc. Comment by Ben September 2012
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Yes.
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@Dayflame, do you know Sendy has its own tracking features and shows you a report for every campaign sent? Check out http://sendy.co
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I checked your email and your support history and realize I cannot replicate any problem you're facing. Please PM me your login URL, email and password so that I can login to check.
Also send me your AWS username and password so that I ca… -
That is very weird. What version are you running?
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We'll work on this after tackling a few priority features and fixes. Thanks for your patience!
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Yes you're getting closer.
You need to configure the contents of includes/config.php (not visit it on your browser). Have you con… -
Good suggestion and I understand where you're coming from. But keep in mind that users who appear not to "open" an email does not mean they did not read the email. Most often email client blocks images (unless users choose to load them) so tracking …
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Thanks for the info. Try installing Sendy on a sub domain.
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My reply wasn't meant to be an insult.
# The instructions don't state that the name column is mandatory. In the form below you have almost the same instructions but there you don't need the name part. Good apps are predictable.
We included a CSV format example for a reason:
It's a very simple instruction and it's totally out of my hands if anyone fails …What is your installation URL?
Let's say if your installation URL is http://domain.com/sendy, do you have an existing .htaccess in http://dom…1. What was the color of "mod_rewrite" in the compatibility checklist when you install?
2. Is there an existing .htaccess file in your root directory? (may be conflicting with Sendy's .htaccess)1. If you've uploaded the .htaccess file, it should be on your server. (and you should be able to see it) Unless Hostmonster forbids uploading of .htaccess, it's best to consult your host on why you can't see the .htaccess file you've uploaded
…Are you following our Get Started Guide? http://sendy.co/get-started
Please do.
To set up Amazon SES, start from Step 5. Use your Access Key ID and Secret Acces…How is your CSV formatted? If you're just importing email addresses, your CSV still requires 2 columns, the 1st column empty and the 2nd column containing email addresses.
If your CSV is formatted correctly, it may be because your CSV fil…Yes. Just edit a list and choose "single" or "double" opt in.Have you been granted production access?Have you made sure both "email" and "domain" is verified?
Do you see your SES quota when you log in?
What are you hosted on and what configuration?"I did. I have created a test list with my emails. All received. I marked two like spam in Gmail but they don't appear like spam in results."
During my tests, Gmail seems to take a while, try sending to a hotmail address and mark it as sp…"But the number of emails marked as spam does not appear."
How do you know if someone marked your email as spam?Can you check your database to see if your subscriber emails are wrapped in quotes?Have you included a valid email in /includes/config.php:
define('EMAIL', 'yourname@domain.com');
This is the email address that the confirmation email is being sent to.