Comments

• Hi,

  (Quote)

  You're hosted on Amazon EC2 server. If you're a new Amazon Web Services user, you have a 'free tier' so you can use Amazon EC2 server free for 1 year. Also, the first 2,00…

  in Is it normal that I don't receive any billing from Amazon? Comment by Ben March 2017

• Hi,

  You can set your own ‘subject line’ for the double opt-in confirmation email:

  Screenshot:
  

  Thanks.

  Best regards,
  Ben

  in Default subject on confirmation email Comment by Ben March 2017

• Hi,

  Delete ALL SNS 'Topics' and 'Subscriptions' in your Amazon SNS console. Sendy will automatically re-create them the next time you're at the 'Define recipients' page. If you're now using HTTPS, Sendy will create the SNS subscriptions u…

  in Switched to HTTPS, what happens to bounces & complaints handling? Comment by Ben March 2017

• Hi,

  Another user who is on PHP 7.0 updated the PHP to version 7.1 and it resolved the issue. Try updating your PHP to 7.1 and see if it resolves this for you.

  Screenshot:
  

  …

  in [PHP 7 / Ubuntu 16.04.2] Outgoing connections blocked Comment by Ben March 2017

• Hi,

  The message explains exactly what you need to do. Please follow exactly what's shown in the video.

  Thanks.

  Best regards,
  Ben

  in Unable to verify and setup bounces & complaints handling Comment by Ben March 2017

• Hi,

  The issue is that one of your browser extension ‘Grammarly’ is inserting tons of code into the editor without you knowing when you created your Autoresponder email, see the HTML code below:

  Screenshot:
  in Can't save autoresponder Comment by Ben March 2017

• Hi,

  If an email address is already marked as ‘unsubscribed’ in another list, the same email address will not be imported into an existing list or a new list. Otherwise if you send the person another email, they will very likely mark your …

  in Some email addresses aren't imported Comment by Ben March 2017

• Hi,

  (Quote)

  Here's a list of reasons why some records aren't imported → https://sendy.co/troubleshooting#some-records-from-csv-not-imported

  in Some email addresses aren't imported Comment by Ben March 2017

• Hi,

  As per Sendy's API documentation on Campaigns › Create, you need to set send_campaign to

  in How to send campaign via API instead of just creating a draft? Comment by Ben March 2017

• Hi,

  You can use Zapier to create a Zap that’ll automatically create a campaign in Sendy when a new RSS feed item is found → https://zapier.com/zapbook/rss/sendy/

  T…

  in RSS to email campaign Comment by Ben March 2017

• Hi,

  Think of custom fields as 'data holders’, they store data. You can build your own form that includes anything from text fields to checkboxes and radio buttons, then send the data to ‘custom fields’ for storage.

  Thanks.

  in Custom fields - check boxes possible? Comment by Ben March 2017

• Hi,

  Sendy has an API so you can do anything with regards to subscribing or unsubscribing.

  You can also use Zapier to automate moving of subscribers between lists in Sendy. For exam…

  in Automatically add users to a list, and move from one to another Comment by Ben March 2017

• Hi,

  You can set your 'Reply to' email address when you create or edit a campaign:

  Screenshot:
  

  Thanks.

  Best regards,
  Ben

  in Can I set reply-to email address? Comment by Ben March 2017

• Hi,

  (Quote)

  This is the same for 'bounced', 'marked as spam' and 'unconfirmed' email addresses. They will be skipped.

  Thanks.

  Best regards,
  Ben

  in Are bounced email addresses excluded from campaigns? Comment by Ben March 2017

• Hi,

  Sendy sends emails via Amazon SES 'API', not SMTP. So your host's email sending limits does not apply to Sendy.

  Hope this helps.

  Best regards,
  Ben

  in Sendy uses API or SMTP with Amazon SES? Comment by Ben February 2017

• Hi,

  (Quote)

  It will be as per normal, each email address will have its own record:

  …

  in Multiple emails for the same contact Comment by Ben February 2017

  Hi @nh123,

  File sharing services are very common these days, you can use, eg. Dropbox (http://dropbox.com), File Dropper (<…

  in Danish translation Comment by Ben February 2017

  Hi,

  Your server probably have a firewall blocking outgoing and incoming connections. Hence, Sendy is unable to communicate with Amazon's API leading to these errors.

  For instance, when I visited

  in Can't communicate with Amazon SNS API for bounces/complaints handling? Comment by Ben February 2017

  Hi,

  Remove 'http://' from [unsubscribe] and [webversion] in th…

  in Colon missing from http in unsubscribe link Comment by Ben February 2017

  Hi,

  Can you paste the full HTML code of the unsubscribe tag used in your email's HTML?

  Thanks.

  Best regards,
  Ben

  in Colon missing from http in unsubscribe link Comment by Ben February 2017

  Hi,

  Please see this article on configuring locales for your Debian based server → https://people.debian.org/~schultmc/locales.html. Once done, your Sendy instal…

  in [Debian OS] Sendy's interface not changed to the language I selected Comment by Ben February 2017

  Hi,

  (Quote)

  Please update to the latest version to resolve this issue ? https://sendy.co/get-updated

  Screenshot:
  

  <…

  in Which cron job resets monthly email limits? Comment by Ben February 2017

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  Name	Email
  Tom cruise	tom@cruise.com
  Tom cruise