Ben

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Comments

Thanks for writing this short review, I appreciate it deeply. I'm glad Sendy provides you with real value and I wish you all the best in everything you do.

in Why Sendy Can't Be Beat Comment by Ben February 2014
Hi,

Click the 'Duplicate' button on the campaign item you want to duplicate:

You can even duplicate a campaign from one 'brand' to another:

in How to copy campaigns? Comment by Ben February 2014
Hi @dkvvr,

Is your 'Amazon SES region' in your Amazon SES console set as the same region as what you set in your Sendy settings?

Region in Amazon SES consol…

in Unverified 'From email' Comment by Ben February 2014

Hi John,

Click on 'View all lists' on the left sidebar

Click into your desired list

You'll see 'Autoresponders' at the top right of the screen. Click on it to setup Autoresponders for that list.

in How do you create a drip campaign? Comment by Ben February 2014

Hi Cristian,

Thanks for your suggestion, I'll consider that.

Best regards,
Ben

in Auto add country code to subscribers based on activities Comment by Ben February 2014

You can include personalization tags inside HTML tags with inline CSS like so:

<p style="font-family:Helvetica; font-size: 12px; color: #FF0000">Hello [Name,fallback=ther…
in How to style the personalization tags? Comment by Ben February 2014
Hi Goran, Good question. It doesn't matter where you are physically located, what matters is where your server is located. If your server is located in the UK, selecting the 'Ireland' region would be best. in I am in the UK, would Ireland Amazon SES region be better? Comment by Ben January 2014 Hi David, I'm glad to hear that. Thanks for using Sendy, I really appreciate it. Best regards, Ben in Very nice program and nice people Comment by Ben January 2014 Domain verification takes as long as your DNS takes to propagate the changes around the world. It also depends what you set as the TTL value, the larger the number, the longer it takes. It may take up to 48 hours, but usually shor… in How long does domain verification take? Comment by Ben January 2014 Yes. Use the [Name,fallback=] personalization tag in your email. Eg. Hi [Name,fallback=there] will turn into either 'Hi Tom' or 'Hi there' depending on whether the subsc… in Send Personalized Emails Comment by Ben January 2014 That's correct. in Removing bounced emails from entire BRAND and LIST Comment by Ben January 2014 Hi @njwrigley, (Quote) Yes. When an email 'bounced', it will be removed from all lists from all brands. When an email is 'bounced', it means the email is invalid and… in Removing bounced emails from entire BRAND and LIST Comment by Ben January 2014 Hi Jesse, What you can do is export the 'bounces', 'complaints' and 'unsubscribes' from the list you want to empty and transfer. Then export 'All' subscribers from that list. Import the CSV into the list you want to consolidate ev… in How to merge lists including bounce and spam fields Comment by Ben January 2014 @syanide Try 1GB tier first (I guess should be good enough). If you need better performance then scale up to 2GB tier. in What hosting server do you use with Sendy? Comment by Ben January 2014 Make sure your main account login's email address is verified at your SES console otherwise the 'forgot password' email will fail to send. If you've already done that and the email is still not in your inbox, check your spam folder. If th… in How can I manually reset a password in the database using phpmyadmin? Comment by Ben January 2014 Just one. Either http or https. in HTTPS SNS bounces and complaints Comment by Ben January 2014 Gravatar is used for avatars only. Thanks. in Why do some subscribers have a photo next to their email? Comment by Ben January 2014 Hi Alex, The emails are retrieved from Gravatar via Gravatar's API using the subscriber's email address. If the subscriber signed up with Gravatar and added a picture to it und… in Why do some subscribers have a photo next to their email? Comment by Ben January 2014 [Name,fallback=] will turn into the subscriber's name that's stored in the 'Name' field for their record. If the subscriber has 'Tom' stored in their Name field, the tag… in How to use [Name,fallback=] tag Comment by Ben January 2014 (Quote) Try including your unsubscribe link at the very top of your newsletter, at least for now. in What is the complaint limit in SES ? Comment by Ben December 2013 Hi Johan, Taken from Amazon SES Email Sending Best Practices Whitepaper: 0.1 percent for complaints: in What is the complaint limit in SES ? Comment by Ben December 2013 Hi, You can use SMTP from other email service provider. Here's a couple of other alternatives: Sendgrid http://www.sendgrid.com/ Mailgun in Can I use other SMTP providers? Comment by Ben December 2013 (Quote) As long as the CNAME is setup correctly they should work. in changing APP_PATH to have more deliverability Comment by Ben December 2013 Hi Nelson, First of all, there is no need to verify the email address if its domain has already been verified. Remove that email address to remove any unnecessary confusion. Verify your domain without 'www'. Unless … in About the DKIM verification, please help. Comment by Ben November 2013 Hi @DrJohnZoidberg. Thanks for sharing this. You can share your build with fellow users via PM if they want it. Please note that should filtered list come to Sendy… in My filtered lists project Comment by Ben November 2013 It's just confirming if you've selected the right list(s) to send to. If so, press ok to send. in Message when trying to send Comment by Ben November 2013 When you login to Sendy, you'll see a list of brands you've created. Click on the pencil icon to edit your desired brand, then change the 'From email', 'Reply to email' etc. in Change the default From Email address Comment by Ben November 2013 Hi Soriano, Thanks for your kind feedback. I suggest utilizing Sendy's API to 'sync' data between your website and Sendy's list. This way, you don't have to manually sync both your … in Is Sendy the right solution for this job ? Comment by Ben November 2013 More Comments