Comments

• Hi @JoeDRL,

  I just tested on my side with Gmail's SMTP, single opt-in as well and it works. I received the thank you email.

  Did you check the box Send user…

  in Thank you email not getting sent via SMTP Comment by Ben June 2013

• @marciv,

  (Quote)

  You need to be able to change upload_max_filesize to match the size of the CSV you…

  in Running import-csv.php and 500 Internal Server Error Comment by Ben June 2013

• Hi @TechDaddies_Kevin

  If you want to test if bounce handling is working for your Sendy installation, use in Bounces and complaints not registering Comment by Ben June 2013

• Hi @marciv,

  I see you're hosted on OVH, are you on the shared or VPS server?

  Also, did you see the 500 error upon uploading your 500k CSV? If so what is your CSV's…

  in Running import-csv.php and 500 Internal Server Error Comment by Ben June 2013

• Hi @marciv,

  If you're getting 500 internal server error while importing a CSV, your server timed out. The solution is to setup a cron job for CSV imports. The cron setup i…

  in Running import-csv.php and 500 Internal Server Error Comment by Ben June 2013

• Hi @damienoh,

  No that's not possible in Sendy's interface though.

  An alternate way to go around this would be to import your list, then send them a campaign aski…

  in Is it possible to import subscribers with double opt-in option? Comment by Ben June 2013

• Thanks @JariPP, will update Font Awesome to 3.2.0.

  in Chrome icons displays squares, fixed in Font Awesome 3.2.0 Comment by Ben June 2013

• Then it sounds like a glitch with Amazon's feedback loop.

  Leave a post at Amazon SES's forum to let them know that you receive a bounce email when sending to…

  in Bounce tracking Comment by Ben June 2013

• Hi @nishantgauttam,

  If you tested your bounce setup with Amazon's Mailbox Simulator email and bounces get registered in your Sendy installation, then it's setup co…

  in Bounce tracking Comment by Ben June 2013

• Hi @nathanpsouza,

  I don't have experience with nginx servers and had never (or know how to) make Sendy work on nginx though. Sorry about that. You need to switch to …

  in After installation on nginx, i had a redirect loop on login Comment by Ben June 2013

• Hi ,

  Sendy is tested and supported on Apache, not Nginx (see FAQ). However, hopefully this thread will help in After installation on nginx, i had a redirect loop on login Comment by Ben June 2013

• Hi @commission,

  Good question.

  I highly recommend installing Sendy on an entirely empty database. Sendy is a bulk email application, a lot of operations are do…

  in Can i resuse an old database Comment by Ben June 2013

• Hi @commission,

  I don't have a tutorial for Amazon EC2 installation but I do provide Amazon EC2 setup and installation service, PM me for more details.

  Best re…

  in I have been trying to install sendy with no joy...can i try amazon Comment by Ben June 2013

• Hey Britt,

  I suggest replying to Amazon SES to appeal and say that you suspect you are being suspended due to your email's content being about "making money". Say that you understand this somewhat falls under the "Harmful or Fraudulent Ac…

  in Amazon SES suspension after human investigation Comment by Ben June 2013

• Hi Britt,

  Sorry to hear that. Looks like Amazon did a periodic human investigation to weed out spammers. Firstly, it's worth noting the reason for doing that is for them to uphold their reputation with ISPs and maintain their deliverabili…

  in Amazon SES suspension after human investigation Comment by Ben June 2013

• Hi @Cory,

  This is a very common thing I see whenever I log in to someone's Sendy's installation to troubleshoot something.

  The issue is that you accidentally include…

  in Is two forward slashes normal on Sendy Install? Comment by Ben June 2013

• Hi Cory,

  There's no way to make a list private. Just don't put a subscribe form out there so that no one can opt in?

  Thanks.

  Best regards,
  Ben

  in Making a list private Comment by Ben June 2013

• Good to hear. Thanks for the query!

  in Russian characters become question marks Comment by Ben June 2013

• Hi Marko,

  It's in /css/bootstrap.css. Class name is .navbar-inner from line 2982.

  Best regar…

  in Changing sendy top black header Comment by Ben June 2013

• Hi Jeremy,

  Thanks for clarifying.

  There was one other user who had the same problem as well. And he was also using wget instead of

  in Extra emails sent on last campaign after update... Comment by Ben June 2013

• Hi Jeremy,

  Sorry to hear that. I'm about as puzzled as you when it comes to this as I can never reproduce the same issue during my tests before rolling out each update. The sending code for 1.1.6.3 hasn't been changed as well.

  in Extra emails sent on last campaign after update... Comment by Ben June 2013

• Hi @mdHazali,

  If your SES quota is showing "0" for everything and you get the 'sync server clock with NTP' error message, there can only be 2 possibilities:

  in Unable to get SES Quota from Amazon after Installation Comment by Ben June 2013

• Hi @sunebeck,

  I just downloaded 1.1.6.3 from http://sendy.co/get-updated and installed it on an empty database, …

  in Russian characters become question marks Comment by Ben June 2013

• Hi @sunebeck,

  The latest build that can be downloaded at http://sendy.co/get-updated now creates tables in utf8.…

  in Russian characters become question marks Comment by Ben June 2013

• Hi @ConceitoDigital,

  Someone commented in the thread and warned that this could get you into legal trouble:

  (Quote)

  Unfortunately this won't be impleme…

  in Amazon SES account suspended due to high bounce rate Comment by Ben June 2013

• Hi Guido,

  Thanks for your suggestion. I want you to know I appreciate it!

  I've added an index for subscribers.email during my tests but only to realize later it'…

  in MySQL Indexes on subscribers.email and subscribers.list Comment by Ben June 2013

• Hi @ConceitoDigital,

  (Quote)

  This is where it goes wrong. If you're sending to lists not belonging to you, you will never have an idea how many invalid emails …

  in Amazon SES account suspended due to high bounce rate Comment by Ben June 2013

• It's the subscribers.list column that needs an index and it already has an index. subscribers.email does not…

  in MySQL Indexes on subscribers.email and subscribers.list Comment by Ben June 2013

• @ConceitoDigital

  Thanks for sharing.

  If your server does not support cron, you can try setting up a cron job using an external service instead in Sending campaign on server without cron support Comment by Ben June 2013

• Hi Vishal,

  I'll check on this.

  Thanks.

  Ben

  in Possible bug: Client can change 'email' address via Settings to another email (which already exists) Comment by Ben June 2013
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