Ben

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Hi @dvspro,

You need to set your cronjob at every 5 minutes interval (as specified in Sendy's cron job instructions). Otherwise you may have problems sending or scheduling…

in Cron job question Comment by Ben March 2013
Yes that's correct.

in What happen to a marked as spam address? Comment by Ben March 2013
That explains. You're sending to 3 different groups of recipients. Open rates will be different. One of the group's open rate just deviates a lot. There are currently no known bugs where opens cannot be captured.

in Possible wrong with the Open Rate figure Comment by Ben March 2013
Hi @diegofcam,

'gettext' module is not installed for PHP. Please request your host to install it.

I'll be including this in the compatibility check in the next …

in Problem Installing sendy - Got blank screen with a lock in the middle Comment by Ben March 2013
Hi @Goldendeals,

May I know if all three emails were sent to the same list?

Thanks.

Ben

in Possible wrong with the Open Rate figure Comment by Ben March 2013
Hopefully this will be helpful http://sendy.co/discussion/328/can-i-run-cron-jobs-from-an-external-service-/p1

Thanks.

Be…

in autoresponders not going out. does cron have to be every minute? Comment by Ben March 2013
I've just changed the copy in the Get Started Guide. Thanks for raising this up, otherwise I wouldn't know if anything was unclear. I appreciate it.

in addon to the closed topic Bounces and complaints not being registered - workaround Comment by Ben March 2013
Hi @Signetman,
(Quote)
I'll change the copy for the following portion so that it's more clear. SES servers only reside in the US east currently, there're no other re…

in addon to the closed topic Bounces and complaints not being registered - workaround Comment by Ben March 2013
Hi Shailesh,

Thanks, I'm glad you like Sendy so far.

The subscribe form HTML code cannot add users to multiple list. In order to do that, you'd need to use the API.

Hope you…

in Sample codes for subscribing to multiple lists Comment by Ben March 2013
Yes, cron jobs for autoresponders have to be every minute as per the instructions, otherwise it will not work.

in autoresponders not going out. does cron have to be every minute? Comment by Ben March 2013
Hi @Goldendeals,

If the open rate for one email is wrong, it will be wrong for all emails. Thus, only 1718 opens were registered.

But I understand what you me…

in Possible wrong with the Open Rate figure Comment by Ben March 2013
Hi @scalar,

If you've setup a cron job to send emails, the sending script is scheduled.php.

If…

in Add css to the email Comment by Ben March 2013
(Quote)
No, not at this time. Previously, lots of users have been sending feedback saying sending is slow. So I used curl_multi_* family of functions to send multi-threaded emails according to user's SES send rate 15 versions ago. I didn't exp…

in Is there any way to configure Sendy's max send rate? Comment by Ben March 2013
Hi @jfsemaan,

Taken from Sendy 1.1.5 change log:
(Quote)
The list IDs have been enhanced for security. A lot of users have been requesting better security for…

in Lists IDs changed Comment by Ben March 2013
Hi @Signetman,

Thanks for your clarification. I suspect when you created the SNS topics in your SNS console, US East (N. Virginia) wasn't selected as t…

in addon to the closed topic Bounces and complaints not being registered - workaround Comment by Ben March 2013
Hi @umar,

I have your FTP and Sendy login credentials so I logged in to check.

I did a random glance/check at your Sendy files via FTP and saw that the in cant upgrade Sendy and cant send out emails Comment by Ben March 2013


    
                
            
                That is strange. Sounds like an issue with SES.

For the duplicate emails that you've received, can you view the raw headers, then copy and paste them into a text file (for both emails) and send it to me at (hello at sendy dot co)

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                in                     End users receiving duplicate emails
                Comment by Ben
                March 2013
            
        
    
    
                
            
                The functions in SimpleEmailService class has been continually updated by me when needed. There's nothing to worry about. 
            
            
                in                     Why not using the official AWS SDK ?
                Comment by Ben
                March 2013
            
        
    
    
                
            
                Hi @jereami,

Are you saying you sent to a list of 115k and Amazon SES quota also reflects the same number, but you and your recipients have been receiving more than one e…            
            
                in                     End users receiving duplicate emails
                Comment by Ben
                March 2013
            
        
    
    
                
            
                Hi @stempelman,

Is your server using a firewall that blocks connections?

Thanks.

Ben
            
            
                in                     Problem with install
                Comment by Ben
                March 2013
            
        
    
    
                
            
                Hi @shankorella,

Set it to "disabled" so that you will not receive an email from Amazon for every email that bounced.

Just for your info, Sendy version 1.1.5 …            
            
                in                     Quick Question on Feedback details Configuration
                Comment by Ben
                March 2013
            
        
    
    
                
            
                I understand that your Amazon SES account has been reinstated as you're starting to send emails again via Amazon SES using Sendy.

I just want to close this thread in case anyone is reading it by concluding that Amazon does not make things…            
            
                in                     Sendy is Beautiful... Amazon SES, not so much...
                Comment by Ben
                March 2013
            
        
    
    
                
            
                Hi @jchanaga,

If your server can load scripts without SSL, HTTP will do. Otherwise, choose HTTPS.

Thanks.

Ben
            
            
                in                     Bounces & SSL - HTTPS
                Comment by Ben
                March 2013
            
        
    
    
                
            
                Hi @fatechand,


(Quote)


When a user marked your email as spam, they'll be flagged in the list they belong to. If you add the user again into the list, their status wi…            
            
                in                     What happen to a marked as spam address?
                Comment by Ben
                March 2013
            
        
    
    
                
            
                Hi @Signetman,

I left your discussion opened f…            
            
                in                     addon to the closed topic Bounces and complaints not being registered - workaround
                Comment by Ben
                March 2013
            
        
    
    
                
            
                Hi @buecker,

There is already an existing suggestion. I'm moving this thread to 
                in                     Possible to add another field that is for campaign name?
                Comment by Ben
                March 2013
            
        
    
    
                
            
                Yes I will check for gettext module in future versions. Thanks!
            
            
                in                     Redirection to blank page after installation
                Comment by Ben
                March 2013
            
        
    
    
                
            
                Hi @etagrats,

Sendy is successfully installed.

I checked your installation and found that gettext
            

                in                     Redirection to blank page after installation
                Comment by Ben
                March 2013
            

        

    

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