Ben
Ben
Comments
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Hi,
To export your list:
- Go to 'View all lists' on the left sidebar
- Click on the list you want to export
- Then see the GIF below on how to export CSVs from your list:
in Download mailing list from Sendy to a CSV file Comment by Ben April 17
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Hi,
Yes. You can send emails via other SMTP services.
Create or edit your desired 'Brand', then setup your SMTP service provider under 'SMTP settings'.
Best regards,
… -
Hi,
I've done some research and here's what I found:
(Quote)For more information, please see → https:/…
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Hi,
(Quote)That means PHP is not installed on your web server. You need to install PHP on your web server.
Thanks.
Best regards,
Ben -
This suggest now appears in version 6.1.
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Hi Kilian,
That make sense. This will appear in the next update.
Thanks.
Best regards,
Ben -
Hi,
Your server may be out of sync with NTP. Try syncing your server clock with NTP by running the following command via SSH to sync your server clock with NTP:
sudo /u…
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Hi,
It looks like your server cannot find the certificate. I googled part of the error for an answer and found this → in Error with SNS Comment by Ben March 20
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(Quote)
If your custom field name is
FirstName
, the correct tag to use is[FirstName,fallback=]
and not <… -
Hi,
If you don't wish to create a custom page for 'You have entered' to redirect users to, you'd need to modify the
subscribe.php
script. The 'You're subscribed' message… -
Hi,
It looks like your server is down. Try rebooting it to get it up and running again.
Best regards,
Ben -
Hi,
(Quote)Yes, that will work.
Thanks.
Best regards,
Ben -
Hi,
- Login to your Sendy's MySQL database.
- Go to the
apps
table - Delete the custom domain in the
Hi,
Do you mean you're mass unsubscribing users using a CSV using the 'Mass unsubscribe' feature (see screenshot below)?
If so, the 'Mass unsubscribe' function only unsubscribes us…
Hi,
The email was not sent probably because you added the subscriber via the user interface.
Autoresponder emails only trigger when emails are added via Sendy's subscribe form or the 'subscribe' API ( in Autoresponder and Custom Date Comment by Ben March 5
Hi,
According to the screenshot, your list is currently sorted by 'Recipients' as you can see from the 'underline'.
Click the 'Recipients' header until the underline disappears, the list will default back to sorting by date with t…
Hi,
The email address doesn't have to be encoded or formatted in any way. You just need to pass in a valid email address.
Best regards,
BenHi,
Cron job setup instructions appear on-screen when it is relevant or needed. Here are the full list of them:
When you are at the ‘Define recipients’ page, you will see the cron job setup instructions in a yellow box at …
Hi,
If your campaign is stuck in 'Preparing' status, it means your cron job is not executing the
scheduled.php
script.The path to
Hi,
Try turning off 'Cloudfare Proxy' for your domain and try again.
In my experience, Cloudfare causes lots of unforeseen and peculiar issues for Sendy and other web applications in general.
Thanks.
Best regards,<…
Thanks Joe! Much appreciated.
Hi,
Sendy never had this feature where you can "re-send" double opt-in confirmation emails to users again is because it will increase your complaint rates. There are reasons why some users do not confirm their subscription. By pestering t…
Hi,
If make.com doesn't support passing the 'GDPR' flag into your Sendy list, try connection your Google form to 'Webhooks' instead, where you'll call Sendy's
subscribe
…Hi,
Click on the subscriber's name or email when inside a list, a modal window will appear showing you all the custom field data:
Thanks.
Best regards,
BenHi,
You can pass
silent
=true
into thein How to auto-confirm subscriber for double opt-in list? Comment by Ben October 2023