Ben
Ben
Comments
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Hi,
All these issues stem from one thing - your Sendy installation being unable to communicate with Amazon SES API.
You need to look at the red error message on the left sidebar where your quota shows all zeros and troubleshoot fr…
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Your understanding is absolutely correct.
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Hi,
Autoresponder email's will trigger emails to be sent relative to the subscriber's sign up date versus when the autoresponder should be sent after a user sign up.
Thanks.
Best regards,
Ben -
Hi,
Autoresponder emails only trigger when emails are added via Sendy's subscribe form or the 'subscribe' API (http://sendy.co/api), not emails imported via Sendy's user interface. So your…
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Hi,
Glad that you like Sendy.
The 'activity for each subscriber' you're referring to displays data for 'campaigns' not 'a…
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Hi,
Yes you can do so in the campaign report.
Best regards,
Ben -
Hi,
Sendy converts all links in your email to trackable links so you can see 'click' activities in your report. There's no way to turn that off just for certain links, sorry about that.
However you can 'completely' turn off link t…
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Hi,
(Quote)Different cron jobs have different settings.
- scheduled.php cron job has to be set to run every 5 mins (not more and not less)
- autoresponders.php cron job has to be set to run every 1 min (not more and …
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Hi,
You can set a custom 'subscribe success page' after subscribe so when a user subscribes, they are redirected to this custom URL you've set where you can show any information you want rather than the default 'You're subscribed' page.
Hi,
This is correct. 'Email Feedback Forwarding' should be disabled. It's intentionally disabled by Sendy because bounces/complaints handling are all handled inside of Sendy.
Thanks.
Best regards,
BenHi,
Emails marked as 'Bounced' in the lists will be skipped the next time you send a campaign.
Hope this helps.
Best regards,
BenHi,
You can use one of the following tools to scrub your list clean of 'bounced' emails:
http://www.email-checker.com
in Scrubbing / cleaning list of emails Comment by Ben October 2015Hi,
I checked your phpinfo and saw that your
upload_max_filesizewas set to2Mon your server. You n…Hi,
When you create or edit a 'Brand', you'll be able to set an email/password combination so you can send it to your clients for them to login to their own account. Please see screenshot below:
Hi,
- Ensure that you have requested Amazon to raise your 'SES Sending Limits' to get out of 'Sandbox mode' ? http://aws.amazon.com/ses/extendedaccessrequest<…
Hi,
Sendy tries to check if a new version is available from time to time, it looks like it can't connect to Sendy's server via curl to check for new versions. Please check with your host is outgoing connections are blocked.
Thanks…
Hi,
- Please double ensure that your cron job for
autoresponders.phpis set to run every 1 minute (not anything more) - Please note that Autoresponder emails o…
Hi,
There is nothing to worry about. Some server can't detect 'mod_rewrite' and that's all. If you don't get a 404 after installation you're fine.
Thanks.
Best regards,
BenHi,
(Quote)Yes of course.
Thanks.
Best regards,
BenHi,
Your Amazon SES quota shows you your 'Send rate', for yours it's 14 emails per second. Sendy will send your email newsletters according to this sending rate. The actual sending speed depends on several factors, please see → in Sending rate basic question Comment by Ben October 2015
Hi,
Check that you're using the same Amazon SES region as the region you verified the email in your Amazon SES console.
Best regards,
BenYes this feature is already available since version 2.0.
Hi,
Amazon charges a flat fee of $1 per 10,000 emails sent (if you send lesser then the cost will be less than $1 of course). Amazon charges your credit card at the end of the month for any usage of Amazon SES.
The "free tier" tha…
Hi Shalin,
Glad that you like Sendy as it has helped you save tremendously.
If your concern is performance because you have a huge volume, here's a checklist → in Checklist for hosting Sendy after delivering more than a million emails Comment by Ben September 2015
Hi,
You can pass 'true' or 'false' strings inside a text custom field. Then in your backend script use an "if else" statement to check if the value passed is 'true' or 'false' then process accordingly. You can even use 'yes' or 'no'.
…Hi,
Autoresponder emails only trigger when emails are added via Sendy's subscribe form or the 'subscribe' API (http://sendy.co/api), not emails imported via the user interface as Autorespo…
Hi,
One work around would be:
- Create a list and import all your subscribers inside (those you want to blacklist).
- Then login to your Sendy MySQL database via phpmyadmin
- Write a query to change the value of <…