Ben

test
Comments

Yes.

in How to disable email notifications after each sent campaign? Comment by Ben September 2015
Prepend // to the line.

Example:

//the code

in How to disable email notifications after each sent campaign? Comment by Ben September 2015
Hi,

Comment out or delete line 870 in scheduled.php and line
in How to disable email notifications after each sent campaign? Comment by Ben September 2015

    
                
            
                Hi,

Try doing a full re-upgrade to the latest version of Sendy:

Download the full build of Sendy from http://sendy.co/get-updated (use the form right at the top to d…            
            
                in                     Upgrade incomplete
                Comment by Ben
                September 2015
            
        
    
    
                
            
                Hi,

Your autoresponders.php cron job should run 'per min' as per the official instructions:

*/1     *       *       *       *       php /home/gremers/public_html/newsle…            

            
                in                     Campaign not sent on schedule
                Comment by Ben
                September 2015
            
        

    

    
                
            
                Hi,

Check that your cron job is setup correctly to execute the 'scheduled.php' script every 5 minutes. Contact your host to confirm that your cron job is setup correctly to execute the 'scheduled.php' script every 5 minutes if you're unsu…            
            
                in                     Campaign not sent on schedule
                Comment by Ben
                September 2015
            
        
    
    
                
            
                Hi,

Sendy sends your emails according to your 'SES max send rate per second', between 1 to 'max send rate'. You can't go anything lower than 1.

Thanks.

Best regards,

Ben
            
            
                in                     Lower sending rate then 1 per second
                Comment by Ben
                September 2015
            
        
    
    
                
            
                Hi,

Here's how it works, if you want your Sendy admin to have HTTPS, then trackable links, unsubscribe, web version links etc will follow the full Sendy URL (which have https), eg. 
                in                     SSL/HTTPS for admin interface only
                Comment by Ben
                September 2015
            
        
    
    
                
            
                Hi,

Something is wrong here, the link you pasted is not a web version link, it's a "trackable link" that is wrapping a web version link.

In your email's HTML, make sure you're using the web version tag correctly:

eg.

…            
            
                in                     Web version and Unsubscribe link does not work properly
                Comment by Ben
                September 2015
            
        
    
    
                
            
                Hi,


(Quote)


If you don't want your clients to pay by PayPal, then there is no point adding new currencies to the list. The currencies are for checking out via PayPal.

Thanks.

Best regards,

Ben
            
            
                in                     Adding more currencies
                Comment by Ben
                September 2015
            
        
    
    
                
            
                Hi,

The currencies supported in Sendy is exactly what PayPal supports. The currency available in Sendy has to be supported by PayPal otherwise your client cannot make payments via PayPal.

Thanks.

Best regards,

Ben
            

                in                     Adding more currencies
                Comment by Ben
                September 2015
            
        
    
    
                
            
                Hi,

You must paste <unsubscribe>Click here to unsubscribe</unsubscribe> in the HTML of your email. Then it'll become a hyperlink.

To use 
            

                in                     Unsubscribe link do not appear
                Comment by Ben
                September 2015
            

        

    

    
                
            
                Hi,

Do you mean it's blank here (see screenshot below):



If so, it shouldn't be blank (very strange that it is blank).

Here's what you can do:

Login to your Sendy da…            
            
                in                     API Key Not showing
                Comment by Ben
                September 2015
            
        
    
    
                
            
                Hi @scooke,

Thanks for sharing.

I just want to clarify a few points for the sake of other users:


(Quote)


That is not true, there's no need for any kind …            
            
                in                     What hosting server do you use with Sendy?
                Comment by Ben
                September 2015
            
        
    
    
                
            
                Click are now counted as opens in the latest version of Sendy.
            
            
                in                     Tweaking open rate algorithm to show best possible rates
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi,

I haven't heard of anyone having this problem though. Force a refresh of your Chrome browser? I use Chrome as well and can see the search box.

Best regards,

Ben
            
            
                in                     Can't search forums
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi,

Export CSVs of 'unsubscribes', 'bounces' and 'marked as spam' from ALL lists, then merge them into 1 CSV
Once you combined all 9 lists into 1 list, use the previous CSV you prepared to do a 'Mass unsubscribe' for this li…            
            
                in                     Merging multiple lists
                Comment by Ben
                August 2015
            
        
    
    
                
            
                If you use input type="hidden" the spam bot will detect that it's a honey pot. So don't use that. Use CSS to hide it. Spam bots can't check CSS scripts.
            
            
                in                     Spambot honeypot
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi,

The basic idea of creating a honeypot is to create one text input field that is hidden by CSS so the spambot will fill that up.

Eg. <input type="text" name="anti…            

            
                in                     Spambot honeypot
                Comment by Ben
                August 2015
            
        

    

    
                
            
                Hi,

There is nothing you need to do.

Sendy will be compatible with the new SSL certificates for any Amazon SES endpoints from September 22, 2015.

I have already tested the latest version of Sendy with 
            

                in                     New Amazon SES SSL certificates
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi,

Sendy provides you with a subscribe form HTML code you can embed anywhere on your website.

Go to 'View all lists' on the left sidebar
Select your desired list
Click 'Subscribe form' at the top right to g…            
            
                in                     Implementing of Sendy email subscription form
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi,

You should keep everything intact on the old server including the cron jobs. There's no need to delete them. Once the DNS switches over, it'll start using the cron jobs from the NEW server and not the old server. Everything will work …            
            
                in                     When moving Sendy to new server, timing & order of starting cron jobs?
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi,

[Name] is an incorrect tag, it should be [Name,fallback=]. Please follow exactly the tags shown …            
            
                in                     Name personalization tag not being converted
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi,

If your list name has quotes, apostrophes or commas, please remove them then try exporting again?

Best regards,

Ben
            
            
                in                     Error exporting bounces
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi Steve,

Thanks for this. If you could add this feature such that you don't need to touch much of the core code, that will be easier to maintain for future updates. If the mod is stable after some iterations I'd consider adding it to Sen…            
            
                in                     Sendy MOD: List Cleaner & Setup tip (also kinda a mod)
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi @BigEfromDaBx,

This is a third party integration/plugin with another SMTP provider, you'll need to get support from the original developer of this integration/plu…            
            
                in                     Using Mandrill webhook for Bounces & Complaints
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi,

You're welcome!

When you call the 'subscribe' API, the email will be re-subscribed.

Thanks.

Best regards,

Ben
            
            
                in                     How to subscribe a user who unsuscribed by mistake?
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi,

Go into your list, then click the 'Resubscribe' icon to re-subscribe the user.



Thanks.

Best regards,

Ben
            
            
                in                     How to subscribe a user who unsuscribed by mistake?
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi,

Sendy has an API (https://sendy.co/api) you can use, so you can 'subscribe' a user to one list and 'unsubscribe' a user from its previous list.

UPDATE 2021
            

                in                     How to remove a subscriber from list #1 and add to list #2
                Comment by Ben
                August 2015
            
        
    
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