Ben
Ben
Comments
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Hi,
(Quote)When emails are marked as bounced in Sendy, it is a 'Hard bounce' and that's all there is to it. Soft bounces are not marked as 'Bounced' in Sendy, it will be retried multiple times by Amazon until Amazon converts it to a '…
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Hi,
Is your cron job for
autoresponders.phprunning every 1 minute (and not anything more)?Best regards,
Ben -
Hi,
I found the issue. The error was:
Fatal error: error traversing database - perhaps it is corrupt? in /opt/bitnami/apps/joomla/htdocs/sendy/includes/helpers/geo/geoi… -
Can you send me your Sendy installation URL, email and password so I can check?
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If you previously made any modifications to Sendy's .htaccess file, please undo any modifications.
Then add the line
RewriteBase /mailworxafter the linein Unsubscribe & web version give a blank page Comment by Ben June 2015 -
Hi,
- Is this the first time this happened?
- Did you delete your campaign?
- Check your server's error_log to see what the related error is?
Thanks.
Best regards,
Ben -
Hi,
You can get the RSS feed of an archive of your newsletters and integrate it on your website:
Best regards,
Ben -
Hi,
Add the following HTML code where you want it to appear:
Please Click <a href="[unsubscribe]">Here</a>Best regards,
Ben -
(Quote)
That is very strange. I've never seen this before though. Can you ask your hosting support if they have any clues?
Best regards,
Ben -
(Quote)
The tracking image? Yes:
Tracking image ?
http://btmsendy.com/t/IX4892pnvN1XrAkenTYaM8pA/YRMWzvEaZUXhfXPDwHf892nAI just sent a test campaign from your Sendy installation to myself and the links are working though.
Best regards,
BenHi,
I sent a test email to myself but I don't receive it though. Is something wrong with your SMTP provider?
Best regards,
BenCan you send me your Sendy URL, email and password so I can send a test campaign to myself.
Hi,
The link that you pasted here does not have anything to do with Sendy though ( in Odd 404 being found in all my emails Comment by Ben July 2015
How about
<unsubscribe style="color:#FF0000 !important;">Unsubscribe here</unsubscribe>.Hi,
You'd need to change colors of texts with CSS.
Eg.
<unsubscribe style="color:#FF0000">Unsubscribe here</unsubscribe>(this will change the color …Hi,
If you want to test if your bounces setup is working, use these Amazon Mailbox Simulator emails to test:
bounce@simulator.amazonses.com (for bounces)
complaint@simulator.amazonses.com (for complaints)Create a li…
Hi,
If you setup your cron job for scheduled.php properly, it should run every 5 minutes. Every 5 minutes, the cron job will check if any campaigns need to be sent. So the 'Preparing' state will last up to 5 minutes (until the next cron j…
Hi,
You can set a 'Reply to' email address when you create/edit a campaign (please see screenshot below):
Thanks.
Best regards,
BenHi,
I visited http://zaale.com/ and wasn't seeing a blank page, guess you've sorted it out.
(For other users who might have this issue, please see this troubleshooting tip →
Hi,
Sendy is as accurate as any other email marketing platforms like MailChimp, Aweber, Campaign Monitor etc.
Just like other email marketing applications, Sendy uses an invisible tracking image to track 'opens'.
If the re…
Hi,
Best regards,
BenTo stop a Drip Campaign for a subscriber, you'd need to 'unsubscribe' the subscriber.
So when the user fills up a form to signup to another list, also call Sendy's 'unsubscribe' API (https://…
Hi,
The HTML editor might take some time to load depending on your internet connection, did you try allowing it a few seconds to load? Can you try another browser?
If this persists, try re-installing Sendy:
Downloa…
Hi,
(Quote)Try disabling all your browser extensions and create your campaign again. It's usually a rogue browser extension adding code into the editor.
Thanks.
Best regards,
BenHi,
I visited http://www.faadoodeals.com/sendy/login and it's not a blank page though.
Best regards,
BenHi,
To convert the email address back to 'Active', first, visit the 'Suppression List Removal' page in your Amazon SES console to remove the em…
Hi,
(Quote)Amazon will retry sending the email to emails that 'soft bounced', after 3 tries it'll register it as a 'hard bounce'. Sendy will never re-send to emails that 'hard bounced' at a later date, if it does, Amazon will suspend …
Hi,
Each Sendy installation can only use 1 Amazon SES account. If you want to use 2 Amazon SES account you need to install 2 Sendy installations.
Best regards,
BenHi,
Sync your server clock with NTP using the following SSH command for Linux:
sudo /usr/sbin/ntpdate 0.north-america.pool.ntp.org 1.north-america.pool.ntp.org 2.north-…