Troubleshooting

Discussion List

• Cron job settings on PLESK

  Resolved 1.6K views 4 comments 0 points Most recent by njwrigley April 2013
• "We've detected that bounces or complaints have not been setup."

  Resolved 1.8K views 4 comments 0 points Most recent by Ben April 2013
• HTML Icons like ♥ ❤ ❥ and other don't display in subject lines anymore

  Resolved 431 views 4 comments 0 points Most recent by Ben April 2013
• rn appears in html email

  Resolved 320 views 2 comments 0 points Most recent by Ben April 2013
• 'rn' appearing all over the HTML of emails

  Resolved 1.8K views 2 comments 0 points Most recent by Ben April 2013
• Spinning icon & 0% to right of subscriber count on subscriber lists page

  Resolved 313 views 2 comments 0 points Most recent by Ben April 2013
• mod_rewrite not detected

  Resolved 1.5K views 2 comments 0 points Most recent by Ben April 2013
• Why is [Email] the only case-sensitive field name?

  Resolved 395 views 4 comments 0 points Most recent by Ben April 2013
• Adding user(s) manually - autoresponder not activating

  Resolved 2.1K views 2 comments 0 points Most recent by Ben April 2013
• Not obtained bounces and complaint

  Resolved 598 views 12 comments 0 points Most recent by Ben April 2013
• UTF-8 Spanish not working in 1.1.6

  Resolved 526 views 4 comments 0 points Most recent by Ben April 2013
• Blank screen when visiting config.php

  Resolved 569 views 3 comments 0 points Most recent by njwrigley April 2013
• Icons problems after update 1.1.6

  Resolved 2.5K views 2 comments 0 points Most recent by Ben April 2013
• Approx 35K emails, pinwheel on send, 2 hours

  Resolved 404 views 6 comments 0 points Most recent by Ben April 2013
• Csv import 0%

  Resolved 1.2K views 2 comments 0 points Most recent by Ben April 2013
• Charset problems after upgrading to 1.1.6

  Resolved 898 views 4 comments 0 points Most recent by Ben April 2013
• Error font Vietnamese

  Resolved 1.1K views 10 comments 0 points Most recent by teotoni April 2013
• Outlook.com not displaying images

  Resolved 6.1K views 6 comments 0 points Most recent by Ben April 2013
• Chinese characters broken after upgrading 1.1.6

  Resolved 777 views 9 comments 0 points Most recent by Ben April 2013
• Schedule Campaign doesn't work after upgrade to 1.1.6

  Resolved 517 views 3 comments 0 points Most recent by Ben April 2013
• Duplicate sends and higher complaint rates

  Resolved 2.1K views 8 comments 0 points Most recent by Ben April 2013
• Emails not delivered by SES

  Resolved 2.6K views 4 comments 0 points Most recent by Ben April 2013
• SMTP from mandrill on Hostgator

  Resolved 4.9K views 6 comments 0 points Most recent by Ben April 2013
• I have to click "Resume" after every 140 messages sent

  Resolved 468 views 2 comments 0 points Most recent by Ben April 2013
• UTF8 characters via Subscription API

  Resolved 744 views 6 comments 0 points Most recent by Ben April 2013
• CSV import time out

  Resolved 3.2K views 15 comments 0 points Most recent by Ben April 2013
• Emails sent, Amazon SES quota not reflecting

  Resolved 2.6K views 8 comments 0 points Most recent by Ben April 2013
• Getting subscribe API to work

  Resolved 555 views 2 comments 0 points Most recent by Ben April 2013
• [Windows] Keep getting "Please upload a CSV file" message

  Resolved 1.2K views 5 comments 0 points Most recent by Ben April 2013
• No suhosin php extension on php5.4.4.

  Resolved 1.2K views 6 comments 0 points Most recent by Ben April 2013