Troubleshooting

Discussion List

• Adding user(s) manually - autoresponder not activating

  Resolved 2.1K views 2 comments 0 points Most recent by Ben April 2013
• Not obtained bounces and complaint

  Resolved 595 views 12 comments 0 points Most recent by Ben April 2013
• UTF-8 Spanish not working in 1.1.6

  Resolved 520 views 4 comments 0 points Most recent by Ben April 2013
• Blank screen when visiting config.php

  Resolved 565 views 3 comments 0 points Most recent by njwrigley April 2013
• Icons problems after update 1.1.6

  Resolved 2.5K views 2 comments 0 points Most recent by Ben April 2013
• Approx 35K emails, pinwheel on send, 2 hours

  Resolved 399 views 6 comments 0 points Most recent by Ben April 2013
• Csv import 0%

  Resolved 1.2K views 2 comments 0 points Most recent by Ben April 2013
• Charset problems after upgrading to 1.1.6

  Resolved 889 views 4 comments 0 points Most recent by Ben April 2013
• Error font Vietnamese

  Resolved 1K views 10 comments 0 points Most recent by teotoni April 2013
• Outlook.com not displaying images

  Resolved 6K views 6 comments 0 points Most recent by Ben April 2013
• Chinese characters broken after upgrading 1.1.6

  Resolved 772 views 9 comments 0 points Most recent by Ben April 2013
• Schedule Campaign doesn't work after upgrade to 1.1.6

  Resolved 507 views 3 comments 0 points Most recent by Ben April 2013
• Duplicate sends and higher complaint rates

  Resolved 2.1K views 8 comments 0 points Most recent by Ben April 2013
• Emails not delivered by SES

  Resolved 2.6K views 4 comments 0 points Most recent by Ben April 2013
• SMTP from mandrill on Hostgator

  Resolved 4.9K views 6 comments 0 points Most recent by Ben April 2013
• I have to click "Resume" after every 140 messages sent

  Resolved 463 views 2 comments 0 points Most recent by Ben April 2013
• UTF8 characters via Subscription API

  Resolved 740 views 6 comments 0 points Most recent by Ben April 2013
• CSV import time out

  Resolved 3.2K views 15 comments 0 points Most recent by Ben April 2013
• Emails sent, Amazon SES quota not reflecting

  Resolved 2.6K views 8 comments 0 points Most recent by Ben April 2013
• Getting subscribe API to work

  Resolved 552 views 2 comments 0 points Most recent by Ben April 2013
• [Windows] Keep getting "Please upload a CSV file" message

  Resolved 1.2K views 5 comments 0 points Most recent by Ben April 2013
• No suhosin php extension on php5.4.4.

  Resolved 1.2K views 6 comments 0 points Most recent by Ben April 2013
• I am getting zero quota since April 9

  Resolved 789 views 4 comments 0 points Most recent by Dilip April 2013
• Complaints vs Spam

  Resolved 590 views 2 comments 0 points Most recent by Ben April 2013
• API unsubscribe deletes user from another list than specified in arguments

  Resolved 682 views 2 comments 0 points Most recent by Veronica April 2013
• Webversion encoding issue, how to use UTF8 ?

  Resolved 1.1K views 3 comments 0 points Most recent by crystalasia April 2013
• Translation not being picked up on Ubuntu

  Resolved 2.9K views 4 comments 0 points Most recent by Ben April 2013
• Mailing not delivered after upgrade to 1.1.5.5

  Resolved 215 views 3 comments 0 points Most recent by ericlee April 2013
• All Links Were Breaking (had to patch includes/helpers/short.php file!)

  Resolved 1.8K views 4 comments 0 points Most recent by Ben April 2013
• Campaign not sending

  Resolved 3K views 11 comments 0 points Most recent by Ben April 2013