Troubleshooting

Discussion List

• Payment information box looks wrong when purchasing in GBP

  Resolved 362 views 4 comments 0 points Most recent by Ben May 2013
• [Windows] SNS Subscriptions Remain in the Pending State

  Resolved 1.3K views 2 comments 0 points Most recent by Ben May 2013
• Drupal RULES to autosubscribe new users

  Resolved 791 views 2 comments 0 points Most recent by Ben April 2013
• Getting DKIM verified when using Plesk - CNAME won't accept underscore (_).

  Resolved 2.9K views 2 comments 0 points Most recent by Ben April 2013
• Cron job settings on PLESK

  Resolved 1.6K views 4 comments 0 points Most recent by njwrigley April 2013
• "We've detected that bounces or complaints have not been setup."

  Resolved 1.8K views 4 comments 0 points Most recent by Ben April 2013
• HTML Icons like ♥ ❤ ❥ and other don't display in subject lines anymore

  Resolved 438 views 4 comments 0 points Most recent by Ben April 2013
• rn appears in html email

  Resolved 328 views 2 comments 0 points Most recent by Ben April 2013
• 'rn' appearing all over the HTML of emails

  Resolved 1.8K views 2 comments 0 points Most recent by Ben April 2013
• Spinning icon & 0% to right of subscriber count on subscriber lists page

  Resolved 316 views 2 comments 0 points Most recent by Ben April 2013
• mod_rewrite not detected

  Resolved 1.5K views 2 comments 0 points Most recent by Ben April 2013
• Why is [Email] the only case-sensitive field name?

  Resolved 401 views 4 comments 0 points Most recent by Ben April 2013
• Adding user(s) manually - autoresponder not activating

  Resolved 2.2K views 2 comments 0 points Most recent by Ben April 2013
• Not obtained bounces and complaint

  Resolved 601 views 12 comments 0 points Most recent by Ben April 2013
• UTF-8 Spanish not working in 1.1.6

  Resolved 531 views 4 comments 0 points Most recent by Ben April 2013
• Blank screen when visiting config.php

  Resolved 573 views 3 comments 0 points Most recent by njwrigley April 2013
• Icons problems after update 1.1.6

  Resolved 2.5K views 2 comments 0 points Most recent by Ben April 2013
• Approx 35K emails, pinwheel on send, 2 hours

  Resolved 408 views 6 comments 0 points Most recent by Ben April 2013
• Csv import 0%

  Resolved 1.2K views 2 comments 0 points Most recent by Ben April 2013
• Charset problems after upgrading to 1.1.6

  Resolved 907 views 4 comments 0 points Most recent by Ben April 2013
• Error font Vietnamese

  Resolved 1.1K views 10 comments 0 points Most recent by teotoni April 2013
• Outlook.com not displaying images

  Resolved 6.1K views 6 comments 0 points Most recent by Ben April 2013
• Chinese characters broken after upgrading 1.1.6

  Resolved 783 views 9 comments 0 points Most recent by Ben April 2013
• Schedule Campaign doesn't work after upgrade to 1.1.6

  Resolved 526 views 3 comments 0 points Most recent by Ben April 2013
• Duplicate sends and higher complaint rates

  Resolved 2.1K views 8 comments 0 points Most recent by Ben April 2013
• Emails not delivered by SES

  Resolved 2.6K views 4 comments 0 points Most recent by Ben April 2013
• SMTP from mandrill on Hostgator

  Resolved 4.9K views 6 comments 0 points Most recent by Ben April 2013
• I have to click "Resume" after every 140 messages sent

  Resolved 477 views 2 comments 0 points Most recent by Ben April 2013
• UTF8 characters via Subscription API

  Resolved 750 views 6 comments 0 points Most recent by Ben April 2013
• CSV import time out

  Resolved 3.2K views 15 comments 0 points Most recent by Ben April 2013