Troubleshooting

Discussion List

• Emails not arriving

  Resolved 1.2K views 13 comments 0 points Most recent by Ben May 2013Troubleshooting
• Drupal RULES to autosubscribe new users

  Resolved 778 views 2 comments 0 points Most recent by Ben April 2013Troubleshooting
• Getting DKIM verified when using Plesk - CNAME won't accept underscore (_).

  Resolved 2.9K views 2 comments 0 points Most recent by Ben April 2013Troubleshooting
• Message body empty when sending test email

  Resolved 3.7K views 13 comments 0 points Most recent by adavila78 May 2013Troubleshooting
• Cron job settings on PLESK

  Resolved 1.6K views 4 comments 0 points Most recent by njwrigley April 2013Troubleshooting
• Payment information box looks wrong when purchasing in GBP

  Resolved 353 views 4 comments 0 points Most recent by Ben May 2013Troubleshooting
• Strange behavior when importing lists

  Resolved 1.6K views 6 comments 0 points Most recent by Ben May 2013Troubleshooting
• "We've detected that bounces or complaints have not been setup."

  Resolved 1.8K views 4 comments 0 points Most recent by Ben April 2013Troubleshooting
• HTML Icons like ♥ ❤ ❥ and other don't display in subject lines anymore

  Resolved 424 views 4 comments 0 points Most recent by Ben April 2013Troubleshooting
• 'rn' appearing all over the HTML of emails

  Resolved 1.7K views 2 comments 0 points Most recent by Ben April 2013Troubleshooting
• rn appears in html email

  Resolved 319 views 2 comments 0 points Most recent by Ben April 2013Troubleshooting
• Spinning icon & 0% to right of subscriber count on subscriber lists page

  Resolved 309 views 2 comments 0 points Most recent by Ben April 2013Troubleshooting
• mod_rewrite not detected

  Resolved 1.5K views 2 comments 0 points Most recent by Ben April 2013Troubleshooting
• Adding user(s) manually - autoresponder not activating

  Resolved 2.1K views 2 comments 0 points Most recent by Ben April 2013Troubleshooting
• Why is [Email] the only case-sensitive field name?

  Resolved 379 views 4 comments 0 points Most recent by Ben April 2013Troubleshooting
• Icons problems after update 1.1.6

  Resolved 2.5K views 2 comments 0 points Most recent by Ben April 2013Troubleshooting
• Approx 35K emails, pinwheel on send, 2 hours

  Resolved 394 views 6 comments 0 points Most recent by Ben April 2013Troubleshooting
• Blank screen when visiting config.php

  Resolved 557 views 3 comments 0 points Most recent by njwrigley April 2013Troubleshooting
• Csv import 0%

  Resolved 1.2K views 2 comments 0 points Most recent by Ben April 2013Troubleshooting
• Charset problems after upgrading to 1.1.6

  Resolved 880 views 4 comments 0 points Most recent by Ben April 2013Troubleshooting
• Not obtained bounces and complaint

  Resolved 588 views 12 comments 0 points Most recent by Ben April 2013Troubleshooting
• UTF-8 Spanish not working in 1.1.6

  Resolved 514 views 4 comments 0 points Most recent by Ben April 2013Troubleshooting
• Error font Vietnamese

  Resolved 1K views 10 comments 0 points Most recent by teotoni April 2013Troubleshooting
• Schedule Campaign doesn't work after upgrade to 1.1.6

  Resolved 505 views 3 comments 0 points Most recent by Ben April 2013Troubleshooting
• Outlook.com not displaying images

  Resolved 6K views 6 comments 0 points Most recent by Ben April 2013Troubleshooting
• Chinese characters broken after upgrading 1.1.6

  Resolved 768 views 9 comments 0 points Most recent by Ben April 2013Troubleshooting
• Duplicate sends and higher complaint rates

  Resolved 2.1K views 8 comments 0 points Most recent by Ben April 2013Troubleshooting
• Emails not delivered by SES

  Resolved 2.5K views 4 comments 0 points Most recent by Ben April 2013Troubleshooting
• I have to click "Resume" after every 140 messages sent

  Resolved 458 views 2 comments 0 points Most recent by Ben April 2013Troubleshooting
• UTF8 characters via Subscription API

  Resolved 732 views 6 comments 0 points Most recent by Ben April 2013Troubleshooting