Troubleshooting

Discussion List

• Welcome / opt-in emails not being sent

  Resolved 279 views 2 comments 0 points Most recent by Ben April 2017
• Users automatically unsubscribed

  Resolved 1.5K views 3 comments 0 points Most recent by sirkong April 2017
• Login box disappeared

  Resolved 108 views 2 comments 0 points Most recent by Ben April 2017
• 404 error for one brand

  Resolved 179 views 2 comments 0 points Most recent by Ben April 2017
• [Dreamhost] Autoresponder not working / steps included

  Resolved 569 views 3 comments 0 points Most recent by wbryant April 2017
• Thank you email not sent

  Resolved 189 views 3 comments 0 points Most recent by ekatronik April 2017
• Body not loading only header after logged in

  Resolved 120 views 4 comments 0 points Most recent by Ben April 2017
• AccessDenied even after attaching AmazonSNSFullAccess policy

  Resolved 647 views 3 comments 0 points Most recent by mjs2020 April 2017
• Unable to send out emails

  Resolved 318 views 2 comments 0 points Most recent by Ben April 2017
• I forgot to enter AWS keys and it went to a blank page

  Resolved 174 views 2 comments 0 points Most recent by Ben March 2017
• Sendy redirecting to IP address?

  Resolved 312 views 2 comments 0 points Most recent by Ben March 2017
• Request Entity Too Large error

  Resolved 276 views 2 comments 0 points Most recent by Ben March 2017
• Unlicensed domain

  Resolved 478 views 2 comments 0 points Most recent by Ben March 2017
• Moved to a different domain, everything works except links in emails break and it shows 0 opens

  Resolved 250 views 3 comments 0 points Most recent by Shelley March 2017
• [PHP 7 / Ubuntu 16.04.2] Outgoing connections blocked

  Resolved 680 views 3 comments 0 points Most recent by apizzini March 2017
• Can't save autoresponder

  Resolved 196 views 2 comments 0 points Most recent by Ben March 2017
• Unable to verify and setup bounces & complaints handling

  Resolved 805 views 2 comments 0 points Most recent by Ben March 2017
• Can't communicate with Amazon SNS API for bounces/complaints handling?

  Resolved 972 views 3 comments 0 points Most recent by eriqjaffe February 2017
• Colon missing from http in unsubscribe link

  Resolved 945 views 4 comments 0 points Most recent by Ben February 2017
• [Debian OS] Sendy's interface not changed to the language I selected

  Resolved 251 views 3 comments 0 points Most recent by Welio February 2017
• Which cron job resets monthly email limits?

  Resolved 237 views 2 comments 0 points Most recent by Ben February 2017
• Not found after installation

  Resolved 148 views 3 comments 0 points Most recent by envioweb February 2017
• 404 result when saving drip campaign

  Resolved 255 views 5 comments 0 points Most recent by dominicbarrios January 2017
• Email addresses with plus signs aren't accepted with the standard subscribe form

  Resolved 209 views 3 comments 0 points Most recent by digitalquery January 2017
• Unable to add some email addresses in our list

  Resolved 424 views 3 comments 0 points Most recent by greenroua1 January 2017
• Interface not loaded fully due to 'Call to a member function seekto() on null' error

  Resolved 1.3K views 3 comments 0 points Most recent by dino January 2017
• Settings page almost blank, can't add brand or see footer

  Resolved 818 views 5 comments 0 points Most recent by danmackie January 2017
• Blank page with only top bar loaded

  Resolved 231 views 4 comments 0 points Most recent by glynster January 2017
• Some email addresses aren't being imported

  Resolved 151 views 3 comments 0 points Most recent by developersvault January 2017
• Clicking on draft campaign doesn't do anything

  Resolved 162 views 3 comments 0 points Most recent by dusanceko December 2016