Troubleshooting

Discussion List

• Importing into a list

  Resolved 272 views 3 comments 0 points Most recent by marywingo May 2017
• CSV import hanging

  Resolved 447 views 2 comments 0 points Most recent by Ben May 2017
• This is a non-secure form message

  Resolved 763 views 3 comments 0 points Most recent by andyha April 2017
• Installation page reloads

  Resolved 119 views 2 comments 0 points Most recent by Ben April 2017
• Welcome / opt-in emails not being sent

  Resolved 285 views 2 comments 0 points Most recent by Ben April 2017
• Users automatically unsubscribed

  Resolved 1.5K views 3 comments 0 points Most recent by sirkong April 2017
• Login box disappeared

  Resolved 111 views 2 comments 0 points Most recent by Ben April 2017
• 404 error for one brand

  Resolved 182 views 2 comments 0 points Most recent by Ben April 2017
• [Dreamhost] Autoresponder not working / steps included

  Resolved 582 views 3 comments 0 points Most recent by wbryant April 2017
• Thank you email not sent

  Resolved 193 views 3 comments 0 points Most recent by ekatronik April 2017
• Body not loading only header after logged in

  Resolved 124 views 4 comments 0 points Most recent by Ben April 2017
• AccessDenied even after attaching AmazonSNSFullAccess policy

  Resolved 654 views 3 comments 0 points Most recent by mjs2020 April 2017
• Unable to send out emails

  Resolved 321 views 2 comments 0 points Most recent by Ben April 2017
• I forgot to enter AWS keys and it went to a blank page

  Resolved 175 views 2 comments 0 points Most recent by Ben March 2017
• Sendy redirecting to IP address?

  Resolved 316 views 2 comments 0 points Most recent by Ben March 2017
• Request Entity Too Large error

  Resolved 277 views 2 comments 0 points Most recent by Ben March 2017
• Unlicensed domain

  Resolved 481 views 2 comments 0 points Most recent by Ben March 2017
• Moved to a different domain, everything works except links in emails break and it shows 0 opens

  Resolved 255 views 3 comments 0 points Most recent by Shelley March 2017
• [PHP 7 / Ubuntu 16.04.2] Outgoing connections blocked

  Resolved 684 views 3 comments 0 points Most recent by apizzini March 2017
• Can't save autoresponder

  Resolved 201 views 2 comments 0 points Most recent by Ben March 2017
• Unable to verify and setup bounces & complaints handling

  Resolved 819 views 2 comments 0 points Most recent by Ben March 2017
• Can't communicate with Amazon SNS API for bounces/complaints handling?

  Resolved 980 views 3 comments 0 points Most recent by eriqjaffe February 2017
• Colon missing from http in unsubscribe link

  Resolved 960 views 4 comments 0 points Most recent by Ben February 2017
• [Debian OS] Sendy's interface not changed to the language I selected

  Resolved 258 views 3 comments 0 points Most recent by Welio February 2017
• Which cron job resets monthly email limits?

  Resolved 237 views 2 comments 0 points Most recent by Ben February 2017
• Not found after installation

  Resolved 150 views 3 comments 0 points Most recent by envioweb February 2017
• 404 result when saving drip campaign

  Resolved 257 views 5 comments 0 points Most recent by dominicbarrios January 2017
• Email addresses with plus signs aren't accepted with the standard subscribe form

  Resolved 211 views 3 comments 0 points Most recent by digitalquery January 2017
• Unable to add some email addresses in our list

  Resolved 438 views 3 comments 0 points Most recent by greenroua1 January 2017
• Interface not loaded fully due to 'Call to a member function seekto() on null' error

  Resolved 1.3K views 3 comments 0 points Most recent by dino January 2017