Troubleshooting

Discussion List

• Updated Sendy but dashboard still showing old version number

  Resolved 458 views 2 comments 0 points Most recent by Ben July 2017
• After logging in, most pages are blank

  Resolved 221 views 2 comments 0 points Most recent by Ben July 2017
• Unsubscribe link doesn't work in the welcome email

  Resolved 310 views 2 comments 0 points Most recent by Ben July 2017
• Sending stops after sending some emails

  Resolved 830 views 2 comments 0 points Most recent by Ben June 2017
• Can't set up new brand - email 'pending verification'

  Resolved 561 views 7 comments 0 points Most recent by scottelkin June 2017
• Getting 500 internal server error

  Resolved 2.4K views 2 comments 0 points Most recent by Ben June 2017
• Drip campaign not sending to all subscribers

  Resolved 270 views 2 comments 0 points Most recent by Ben June 2017
• Bounces and spams stopped being registered in sendy

  Resolved 1.3K views 7 comments 0 points Most recent by top10 June 2017
• When I save a campaign, it loads my homepage

  Resolved 451 views 3 comments 0 points Most recent by lthanhthe5s June 2017
• Links, unsubscribe and webversion not working

  Resolved 613 views 3 comments 0 points Most recent by splot June 2017
• 403 error on save & next when creating new campaign

  Resolved 471 views 2 comments 0 points Most recent by Ben June 2017
• Brands not showing

  Resolved 483 views 4 comments 0 points Most recent by Ben June 2017
• Help with install

  Resolved 1.5K views 9 comments 0 points Most recent by jungy May 2017
• Can't save any settings

  Resolved 562 views 3 comments 0 points Most recent by crtormen May 2017
• Getting logged out after logging in

  Resolved 476 views 2 comments 0 points Most recent by Ben May 2017
• Suddenly started receiving warning, and my login stopped working

  Resolved 469 views 4 comments 0 points Most recent by Ben May 2017
• Autoresponders stopped sending while regular campaigns are still sending

  Resolved 185 views 4 comments 0 points Most recent by ed33 May 2017
• Sending campaigns via third party SMTP

  Resolved 367 views 3 comments 0 points Most recent by cwms May 2017
• Links in newsletter pointing to old Sendy install after migration

  Resolved 159 views 5 comments 0 points Most recent by rajaindian May 2017
• Non-AWS SMTP server configuration

  Resolved 1.7K views 2 comments 0 points Most recent by Ben May 2017
• Importing into a list

  Resolved 295 views 3 comments 0 points Most recent by marywingo May 2017
• CSV import hanging

  Resolved 472 views 2 comments 0 points Most recent by Ben May 2017
• This is a non-secure form message

  Resolved 826 views 3 comments 0 points Most recent by andyha April 2017
• Installation page reloads

  Resolved 135 views 2 comments 0 points Most recent by Ben April 2017
• Welcome / opt-in emails not being sent

  Resolved 311 views 2 comments 0 points Most recent by Ben April 2017
• Users automatically unsubscribed

  Resolved 1.7K views 3 comments 0 points Most recent by sirkong April 2017
• Login box disappeared

  Resolved 142 views 2 comments 0 points Most recent by Ben April 2017
• 404 error for one brand

  Resolved 203 views 2 comments 0 points Most recent by Ben April 2017
• [Dreamhost] Autoresponder not working / steps included

  Resolved 643 views 3 comments 0 points Most recent by wbryant April 2017
• Thank you email not sent

  Resolved 221 views 3 comments 0 points Most recent by ekatronik April 2017