Troubleshooting

Discussion List

• Can't get past login screen

  Resolved 942 views 5 comments 0 points Most recent by Ben January 2018
• SparkPost SMTP with Sendy

  Resolved 329 views 2 comments 0 points Most recent by Ben January 2018
• Sendgrid SMTP on DigitalOcean server

  Resolved 911 views 5 comments 0 points Most recent by sirkong January 2018
• Save & Next Campaign 403 Forbidden error

  Resolved 661 views 2 comments 0 points Most recent by Ben December 2017
• How to verify if session.save_path is working

  Resolved 238 views 2 comments 0 points Most recent by Ben December 2017
• Cronjob killed - how to resume sending?

  Resolved 478 views 2 comments 0 points Most recent by Ben December 2017
• Bounce/complaint handling isn't configuring

  Resolved 1.4K views 6 comments 0 points Most recent by Ben December 2017
• Amazon SES quota not the same in Sendy dashboard

  Resolved 166 views 2 comments 0 points Most recent by Ben November 2017
• Last Activity segment error

  Resolved 197 views 3 comments 0 points Most recent by Ben November 2017
• Bounces and complaints handling errors

  Resolved 338 views 2 comments 0 points Most recent by Ben November 2017
• Trackable links redirects to localhost

  Resolved 233 views 2 comments 0 points Most recent by Ben November 2017
• Redirect back to login page after logging in

  Resolved 580 views 3 comments 0 points Most recent by Prashant November 2017
• Unnecessary source code is automatically added to WYSIWYG editor

  Resolved 165 views 2 comments 0 points Most recent by Ben November 2017
• Page not found when trying to install

  Resolved 134 views 3 comments 0 points Most recent by PoeNedge November 2017
• Transferring domains license for Sendy

  Resolved 280 views 2 comments 0 points Most recent by Ben October 2017
• Opens and clicks tracking and bounce handling

  Resolved 1.1K views 2 comments 0 points Most recent by Ben October 2017
• Blank page except the header

  Resolved 144 views 2 comments 0 points Most recent by Ben October 2017
• Unsubscribe link produced email address is invalid

  Resolved 336 views 5 comments 0 points Most recent by mikeycampling October 2017
• 'Email address is invalid' on unsubscribe?

  Resolved 981 views 6 comments 0 points Most recent by bob October 2017
• 500 error on Tsohost

  Resolved 231 views 2 comments 0 points Most recent by colcol October 2017
• Weird CSS appears in WYSIWYG editor

  Resolved 250 views 3 comments 0 points Most recent by wsd September 2017
• Users unsubscribed from all lists?

  Resolved 460 views 3 comments 0 points Most recent by rf70 September 2017
• Issues exporting "unopened emails list"

  Resolved 333 views 2 comments 0 points Most recent by Ben August 2017
• Can't save any edits made to my list

  Resolved 264 views 4 comments 0 points Most recent by Ben August 2017
• Invalid list ID error using subscribe API

  Resolved 774 views 2 comments 0 points Most recent by vishbill August 2017
• Only airmail stripe bar at the top, blank at the bottom

  Resolved 118 views 2 comments 0 points Most recent by Ben July 2017
• Amazon SES Quota message after login, fresh installation

  Resolved 147 views 3 comments 0 points Most recent by srdan July 2017
• Updated Sendy but dashboard still showing old version number

  Resolved 420 views 2 comments 0 points Most recent by Ben July 2017
• After logging in, most pages are blank

  Resolved 182 views 2 comments 0 points Most recent by Ben July 2017
• Unsubscribe link doesn't work in the welcome email

  Resolved 264 views 2 comments 0 points Most recent by Ben July 2017