Troubleshooting

Discussion List

• 'OptInRequired' error

  Resolved 145 views 2 comments 0 points Most recent by Ben April 2018
• confirmation_link is not clickable in some email clients. How to create a fully formatted link?

  Resolved 283 views 2 comments 0 points Most recent by Ben April 2018
• CSS style code being added via WYSIWYG editor

  Resolved 286 views 3 comments 0 points Most recent by gigaboy April 2018
• I get a weird preview of the newsletter

  Resolved 119 views 2 comments 0 points Most recent by Ben March 2018
• Unsubscribe link in real campaign says it is a test

  Resolved 2.1K views 3 comments 0 points Most recent by Auerbach March 2018
• Cron job on hostgator

  Resolved 410 views 3 comments 0 points Most recent by dzagana March 2018
• Login page logs in and out again automatically

  Resolved 209 views 2 comments 0 points Most recent by brokernyc March 2018
• Can't save edited subscriber info in modal window

  Resolved 105 views 2 comments 0 points Most recent by Ben February 2018
• Immediate Autoresponder not being sent upon API subscription

  Resolved 235 views 3 comments 0 points Most recent by adsmith2929 February 2018
• No segments found for this list

  Resolved 176 views 2 comments 0 points Most recent by Ben February 2018
• Verified email address but not showing up as so in Sendy

  Resolved 334 views 3 comments 0 points Most recent by BenR January 2018
• Can't get past login screen

  Resolved 988 views 5 comments 0 points Most recent by Ben January 2018
• SparkPost SMTP with Sendy

  Resolved 345 views 2 comments 0 points Most recent by Ben January 2018
• Sendgrid SMTP on DigitalOcean server

  Resolved 994 views 5 comments 0 points Most recent by sirkong January 2018
• Save & Next Campaign 403 Forbidden error

  Resolved 699 views 2 comments 0 points Most recent by Ben December 2017
• How to verify if session.save_path is working

  Resolved 262 views 2 comments 0 points Most recent by Ben December 2017
• Cronjob killed - how to resume sending?

  Resolved 505 views 2 comments 0 points Most recent by Ben December 2017
• Bounce/complaint handling isn't configuring

  Resolved 1.5K views 6 comments 0 points Most recent by Ben December 2017
• Amazon SES quota not the same in Sendy dashboard

  Resolved 174 views 2 comments 0 points Most recent by Ben November 2017
• Last Activity segment error

  Resolved 205 views 3 comments 0 points Most recent by Ben November 2017
• Bounces and complaints handling errors

  Resolved 380 views 2 comments 0 points Most recent by Ben November 2017
• Trackable links redirects to localhost

  Resolved 247 views 2 comments 0 points Most recent by Ben November 2017
• Redirect back to login page after logging in

  Resolved 624 views 3 comments 0 points Most recent by Prashant November 2017
• Unnecessary source code is automatically added to WYSIWYG editor

  Resolved 179 views 2 comments 0 points Most recent by Ben November 2017
• Page not found when trying to install

  Resolved 139 views 3 comments 0 points Most recent by PoeNedge November 2017
• Transferring domains license for Sendy

  Resolved 291 views 2 comments 0 points Most recent by Ben October 2017
• Opens and clicks tracking and bounce handling

  Resolved 1.1K views 2 comments 0 points Most recent by Ben October 2017
• Blank page except the header

  Resolved 147 views 2 comments 0 points Most recent by Ben October 2017
• Unsubscribe link produced email address is invalid

  Resolved 346 views 5 comments 0 points Most recent by mikeycampling October 2017
• 'Email address is invalid' on unsubscribe?

  Resolved 1K views 6 comments 0 points Most recent by bob October 2017