Troubleshooting

Discussion List

• Unsubscribe link produced email address is invalid

  Resolved 350 views 5 comments 0 points Most recent by mikeycampling October 2017
• 'Email address is invalid' on unsubscribe?

  Resolved 1K views 6 comments 0 points Most recent by bob October 2017
• 500 error on Tsohost

  Resolved 241 views 2 comments 0 points Most recent by colcol October 2017
• Weird CSS appears in WYSIWYG editor

  Resolved 265 views 3 comments 0 points Most recent by wsd September 2017
• Users unsubscribed from all lists?

  Resolved 487 views 3 comments 0 points Most recent by rf70 September 2017
• Issues exporting "unopened emails list"

  Resolved 361 views 2 comments 0 points Most recent by Ben August 2017
• Can't save any edits made to my list

  Resolved 281 views 4 comments 0 points Most recent by Ben August 2017
• Invalid list ID error using subscribe API

  Resolved 850 views 2 comments 0 points Most recent by vishbill August 2017
• Only airmail stripe bar at the top, blank at the bottom

  Resolved 123 views 2 comments 0 points Most recent by Ben July 2017
• Amazon SES Quota message after login, fresh installation

  Resolved 156 views 3 comments 0 points Most recent by srdan July 2017
• Updated Sendy but dashboard still showing old version number

  Resolved 432 views 2 comments 0 points Most recent by Ben July 2017
• After logging in, most pages are blank

  Resolved 197 views 2 comments 0 points Most recent by Ben July 2017
• Unsubscribe link doesn't work in the welcome email

  Resolved 277 views 2 comments 0 points Most recent by Ben July 2017
• Sending stops after sending some emails

  Resolved 754 views 2 comments 0 points Most recent by Ben June 2017
• Can't set up new brand - email 'pending verification'

  Resolved 518 views 7 comments 0 points Most recent by scottelkin June 2017
• Getting 500 internal server error

  Resolved 2.2K views 2 comments 0 points Most recent by Ben June 2017
• Drip campaign not sending to all subscribers

  Resolved 239 views 2 comments 0 points Most recent by Ben June 2017
• Bounces and spams stopped being registered in sendy

  Resolved 1.2K views 7 comments 0 points Most recent by top10 June 2017
• When I save a campaign, it loads my homepage

  Resolved 424 views 3 comments 0 points Most recent by lthanhthe5s June 2017
• Links, unsubscribe and webversion not working

  Resolved 577 views 3 comments 0 points Most recent by splot June 2017
• 403 error on save & next when creating new campaign

  Resolved 435 views 2 comments 0 points Most recent by Ben June 2017
• Brands not showing

  Resolved 442 views 4 comments 0 points Most recent by Ben June 2017
• Help with install

  Resolved 1.4K views 9 comments 0 points Most recent by jungy May 2017
• Can't save any settings

  Resolved 528 views 3 comments 0 points Most recent by crtormen May 2017
• Getting logged out after logging in

  Resolved 394 views 2 comments 0 points Most recent by Ben May 2017
• Suddenly started receiving warning, and my login stopped working

  Resolved 442 views 4 comments 0 points Most recent by Ben May 2017
• Autoresponders stopped sending while regular campaigns are still sending

  Resolved 169 views 4 comments 0 points Most recent by ed33 May 2017
• Sending campaigns via third party SMTP

  Resolved 334 views 3 comments 0 points Most recent by cwms May 2017
• Links in newsletter pointing to old Sendy install after migration

  Resolved 134 views 5 comments 0 points Most recent by rajaindian May 2017
• Non-AWS SMTP server configuration

  Resolved 1.6K views 2 comments 0 points Most recent by Ben May 2017