Troubleshooting

Discussion List

• Cannot upload image on server using the editor

  Resolved 921 views 2 comments 0 points Most recent by Ben December 2015
• Getting "bounces or complaints have not been setup" message

  Resolved 1.7K views 11 comments 0 points Most recent by Ben December 2015
• White page and PHP error - SimpleEmailService

  Resolved 487 views 3 comments 0 points Most recent by workhorse December 2015
• Buttons are blank

  Resolved 488 views 5 comments 0 points Most recent by kledy December 2015
• Message clipped due to unidentified CSS added in emails

  Resolved 1.6K views 2 comments 0 points Most recent by Ben December 2015
• [Message Clipped] View entire message

  Resolved 1.8K views 2 comments 0 points Most recent by Ben December 2015
• Characters such as å, ä, ö aren't displayed correctly

  Resolved 1.6K views 3 comments 0 points Most recent by intertex December 2015
• Sendy login redirect to server ip

  Resolved 542 views 2 comments 0 points Most recent by Ben December 2015
• Not able to send emails via SMTP

  Resolved 2.7K views 3 comments 0 points Most recent by ganeshkumar1989 November 2015
• Auto logout when login

  Resolved 453 views 5 comments 0 points Most recent by iamot November 2015
• Some emails from CSV weren't imported

  Resolved 231 views 3 comments 0 points Most recent by Bogdan November 2015
• Sending quota has turned zero

  Resolved 720 views 3 comments 0 points Most recent by prajjal November 2015
• Email and domain is verified on SES console, Sendy says it's not

  Resolved 1.1K views 3 comments 0 points Most recent by irishmarketer October 2015
• YouTube links does not generate thumbnail

  Resolved 943 views 2 comments 0 points Most recent by Ben October 2015
• Attachment issue

  Resolved 1.4K views 2 comments 0 points Most recent by Ben October 2015
• Thank you email not sent

  Resolved 314 views 2 comments 0 points Most recent by Ben October 2015
• New version: blocked available

  Resolved 576 views 2 comments 0 points Most recent by Ben October 2015
• Autoresponder not sending

  Resolved 969 views 3 comments 0 points Most recent by dltechnology October 2015
• Can't login on Bluehost

  Resolved 1.1K views 2 comments 0 points Most recent by websites4cllrs October 2015
• Upgrade incomplete

  Resolved 421 views 3 comments 0 points Most recent by sharingsunshine September 2015
• Campaign not sent on schedule

  Resolved 1.8K views 4 comments 0 points Most recent by Ben September 2015
• Web version and Unsubscribe link does not work properly

  Resolved 1.1K views 3 comments 0 points Most recent by intertex September 2015
• API Key Not showing

  Resolved 1.3K views 3 comments 0 points Most recent by JasonD September 2015
• Unsubscribe link do not appear

  Resolved 836 views 2 comments 0 points Most recent by Ben September 2015
• Can't search forums

  Resolved 255 views 3 comments 0 points Most recent by c141heaven August 2015
• Name personalization tag not being converted

  Resolved 983 views 3 comments 0 points Most recent by robdobson3 August 2015
• Error exporting bounces

  Resolved 903 views 3 comments 0 points Most recent by noahf August 2015
• Autoresponder sending out to only a fraction of emails

  Resolved 340 views 3 comments 0 points Most recent by adfactory July 2015
• Unsubscribe & web version give a blank page

  Resolved 1.7K views 6 comments 0 points Most recent by SamHassan July 2015
• Clicks are tracked but opens are not

  Resolved 473 views 4 comments 0 points Most recent by prajjal July 2015