Troubleshooting

Discussion List

• Stuck on "Preparing to send"

  Resolved 3.1K views 3 comments 0 points Most recent by stevebee January 2019
• File not found when trying to install

  Resolved 260 views 5 comments 0 points Most recent by karlsanada13 December 2018
• Syntax error in functions file

  Resolved 821 views 3 comments 0 points Most recent by oss December 2018
• Unsubscribe link not working?

  Resolved 1.4K views 2 comments 0 points Most recent by Ben December 2018
• HTML editor showing weird code

  Resolved 128 views 2 comments 0 points Most recent by Ben December 2018
• Email and password created on installation page not working...

  Resolved 193 views 2 comments 0 points Most recent by Ben December 2018
• I can't click the Enable button in Autorepsonders

  Resolved 132 views 2 comments 0 points Most recent by Ben November 2018
• Main Page is adding a %20 on the url

  Resolved 117 views 5 comments 0 points Most recent by Jmcst24 November 2018
• Custom fields date not saving correct date

  Resolved 277 views 3 comments 0 points Most recent by jchekanoff November 2018
• Sendy shows emails as sent but SES does not

  Resolved 522 views 4 comments 0 points Most recent by mercurial November 2018
• Unsubscribe link directs to unsubscribe-success.php page and doesn't unsubscribe

  Resolved 558 views 2 comments 0 points Most recent by Ben October 2018
• Autoresponders not sending to new signups

  Resolved 143 views 2 comments 0 points Most recent by Ben October 2018
• Incorrect SES Region?

  Resolved 214 views 3 comments 0 points Most recent by tvo October 2018
• Installation on GoDaddy business hosting

  Resolved 328 views 3 comments 0 points Most recent by puneet_mehrotra October 2018
• Test email says sent but no email in inbox or spam folder

  Resolved 298 views 2 comments 0 points Most recent by Ben October 2018
• Not tracking campaign opens or clicks

  Resolved 416 views 3 comments 0 points Most recent by bgrah October 2018
• "Some server extensions are not installed" but it is working

  Resolved 357 views 4 comments 0 points Most recent by Martintoy October 2018
• Cannot "Send Newsletter Now"

  Resolved 136 views 2 comments 0 points Most recent by Ben September 2018
• 403 error when going into templates section

  Resolved 364 views 2 comments 0 points Most recent by Ben September 2018
• Subscribe API call returning HTML page

  Resolved 241 views 2 comments 0 points Most recent by Ben September 2018
• Can't delete custom fields or lists

  Resolved 157 views 2 comments 0 points Most recent by Ben September 2018
• Redirected back to login page after logging in

  Resolved 424 views 2 comments 0 points Most recent by Ben August 2018
• No .htaccess file in download

  Resolved 902 views 2 comments 0 points Most recent by Ben August 2018
• Old URL being used after migrating

  Resolved 179 views 3 comments 0 points Most recent by bren August 2018
• Login page reloads when logging in

  Resolved 320 views 3 comments 0 points Most recent by shankar August 2018
• Moving from shared hosting to VPS - can't access Sendy

  Resolved 290 views 3 comments 0 points Most recent by Martamars August 2018
• An autoresponder email isn't being sent out

  Resolved 212 views 3 comments 0 points Most recent by Ian August 2018
• Database not updated when updating

  Resolved 294 views 2 comments 0 points Most recent by Ben August 2018
• Cron setup is not detected

  Resolved 385 views 2 comments 0 points Most recent by Ben August 2018
• Bounce and complaints via Amazon SES not working

  Resolved 960 views 5 comments 0 points Most recent by Ben July 2018