Troubleshooting

Discussion List

• Can't delete custom fields or lists

  Resolved 129 views 2 comments 0 points Most recent by Ben September 2018
• Redirected back to login page after logging in

  Resolved 398 views 2 comments 0 points Most recent by Ben August 2018
• No .htaccess file in download

  Resolved 820 views 2 comments 0 points Most recent by Ben August 2018
• Old URL being used after migrating

  Resolved 158 views 3 comments 0 points Most recent by bren August 2018
• Login page reloads when logging in

  Resolved 286 views 3 comments 0 points Most recent by shankar August 2018
• Moving from shared hosting to VPS - can't access Sendy

  Resolved 231 views 3 comments 0 points Most recent by Martamars August 2018
• An autoresponder email isn't being sent out

  Resolved 186 views 3 comments 0 points Most recent by Ian August 2018
• Database not updated when updating

  Resolved 263 views 2 comments 0 points Most recent by Ben August 2018
• Cron setup is not detected

  Resolved 355 views 2 comments 0 points Most recent by Ben August 2018
• Bounce and complaints via Amazon SES not working

  Resolved 771 views 5 comments 0 points Most recent by Ben July 2018
• Getting error when trying to save

  Resolved 189 views 3 comments 0 points Most recent by stacez July 2018
• 0 recipients when selecting lists to send campaign

  Resolved 506 views 3 comments 0 points Most recent by zaelanist July 2018
• My autoresponder emails are not delivering accurately

  Resolved 166 views 2 comments 0 points Most recent by Ben June 2018
• 403 Error when saving Campaign or List

  Resolved 975 views 3 comments 0 points Most recent by mollemac June 2018
• Weird link appearing in reports

  Resolved 207 views 2 comments 0 points Most recent by Ben June 2018
• Where are the cron job instructions?

  Resolved 889 views 2 comments 0 points Most recent by Ben June 2018
• Personalisation tags in test emails

  Resolved 494 views 2 comments 0 points Most recent by Ben June 2018
• mod_rewrite is not enabled

  Resolved 3.3K views 2 comments 0 points Most recent by Ben June 2018
• Sendy always jump back to login page

  Resolved 401 views 2 comments 0 points Most recent by Ben June 2018
• Sending a thank you email, Name and Email not parsed

  Resolved 172 views 3 comments 0 points Most recent by h22uk May 2018
• Headers and client library minor version mismatch

  Resolved 918 views 2 comments 0 points Most recent by Ben May 2018
• Login redirects back to login page

  Resolved 1.9K views 2 comments 0 points Most recent by Ben May 2018
• Not able to import all contact

  Resolved 171 views 2 comments 0 points Most recent by Ben May 2018
• [reconsent] tag

  Resolved 227 views 2 comments 0 points Most recent by Ben May 2018
• Name and email tags not parsed for thank you emails

  Resolved 90 views 2 comments 0 points Most recent by Ben May 2018
• CSV import error

  Resolved 227 views 2 comments 0 points Most recent by Ben May 2018
• Campaign report's statistics is showing 0 open and 0 link clicks, and links aren't working

  Resolved 619 views 5 comments 0 points Most recent by Ian May 2018
• Not sending

  Resolved 197 views 2 comments 0 points Most recent by Ben April 2018
• 'OptInRequired' error

  Resolved 145 views 2 comments 0 points Most recent by Ben April 2018
• confirmation_link is not clickable in some email clients. How to create a fully formatted link?

  Resolved 280 views 2 comments 0 points Most recent by Ben April 2018