Troubleshooting

Discussion List

• 403 error when going into templates section

  Resolved 328 views 2 comments 0 points Most recent by Ben September 2018
• Subscribe API call returning HTML page

  Resolved 196 views 2 comments 0 points Most recent by Ben September 2018
• Can't delete custom fields or lists

  Resolved 130 views 2 comments 0 points Most recent by Ben September 2018
• Redirected back to login page after logging in

  Resolved 398 views 2 comments 0 points Most recent by Ben August 2018
• No .htaccess file in download

  Resolved 828 views 2 comments 0 points Most recent by Ben August 2018
• Old URL being used after migrating

  Resolved 158 views 3 comments 0 points Most recent by bren August 2018
• Login page reloads when logging in

  Resolved 292 views 3 comments 0 points Most recent by shankar August 2018
• Moving from shared hosting to VPS - can't access Sendy

  Resolved 235 views 3 comments 0 points Most recent by Martamars August 2018
• An autoresponder email isn't being sent out

  Resolved 186 views 3 comments 0 points Most recent by Ian August 2018
• Database not updated when updating

  Resolved 266 views 2 comments 0 points Most recent by Ben August 2018
• Cron setup is not detected

  Resolved 356 views 2 comments 0 points Most recent by Ben August 2018
• Bounce and complaints via Amazon SES not working

  Resolved 775 views 5 comments 0 points Most recent by Ben July 2018
• Getting error when trying to save

  Resolved 190 views 3 comments 0 points Most recent by stacez July 2018
• 0 recipients when selecting lists to send campaign

  Resolved 509 views 3 comments 0 points Most recent by zaelanist July 2018
• My autoresponder emails are not delivering accurately

  Resolved 167 views 2 comments 0 points Most recent by Ben June 2018
• 403 Error when saving Campaign or List

  Resolved 981 views 3 comments 0 points Most recent by mollemac June 2018
• Weird link appearing in reports

  Resolved 209 views 2 comments 0 points Most recent by Ben June 2018
• Where are the cron job instructions?

  Resolved 891 views 2 comments 0 points Most recent by Ben June 2018
• Personalisation tags in test emails

  Resolved 496 views 2 comments 0 points Most recent by Ben June 2018
• mod_rewrite is not enabled

  Resolved 3.3K views 2 comments 0 points Most recent by Ben June 2018
• Sendy always jump back to login page

  Resolved 403 views 2 comments 0 points Most recent by Ben June 2018
• Sending a thank you email, Name and Email not parsed

  Resolved 174 views 3 comments 0 points Most recent by h22uk May 2018
• Headers and client library minor version mismatch

  Resolved 929 views 2 comments 0 points Most recent by Ben May 2018
• Login redirects back to login page

  Resolved 1.9K views 2 comments 0 points Most recent by Ben May 2018
• Not able to import all contact

  Resolved 171 views 2 comments 0 points Most recent by Ben May 2018
• [reconsent] tag

  Resolved 228 views 2 comments 0 points Most recent by Ben May 2018
• Name and email tags not parsed for thank you emails

  Resolved 91 views 2 comments 0 points Most recent by Ben May 2018
• CSV import error

  Resolved 230 views 2 comments 0 points Most recent by Ben May 2018
• Campaign report's statistics is showing 0 open and 0 link clicks, and links aren't working

  Resolved 624 views 5 comments 0 points Most recent by Ian May 2018
• Not sending

  Resolved 197 views 2 comments 0 points Most recent by Ben April 2018