Troubleshooting

Discussion List

• Installation on GoDaddy business hosting

  Resolved 296 views 3 comments 0 points Most recent by puneet_mehrotra October 2018
• Test email says sent but no email in inbox or spam folder

  Resolved 274 views 2 comments 0 points Most recent by Ben October 2018
• Not tracking campaign opens or clicks

  Resolved 375 views 3 comments 0 points Most recent by bgrah October 2018
• "Some server extensions are not installed" but it is working

  Resolved 329 views 4 comments 0 points Most recent by Martintoy October 2018
• Cannot "Send Newsletter Now"

  Resolved 117 views 2 comments 0 points Most recent by Ben September 2018
• 403 error when going into templates section

  Resolved 333 views 2 comments 0 points Most recent by Ben September 2018
• Subscribe API call returning HTML page

  Resolved 213 views 2 comments 0 points Most recent by Ben September 2018
• Can't delete custom fields or lists

  Resolved 134 views 2 comments 0 points Most recent by Ben September 2018
• Redirected back to login page after logging in

  Resolved 403 views 2 comments 0 points Most recent by Ben August 2018
• No .htaccess file in download

  Resolved 851 views 2 comments 0 points Most recent by Ben August 2018
• Old URL being used after migrating

  Resolved 160 views 3 comments 0 points Most recent by bren August 2018
• Login page reloads when logging in

  Resolved 298 views 3 comments 0 points Most recent by shankar August 2018
• Moving from shared hosting to VPS - can't access Sendy

  Resolved 248 views 3 comments 0 points Most recent by Martamars August 2018
• An autoresponder email isn't being sent out

  Resolved 191 views 3 comments 0 points Most recent by Ian August 2018
• Database not updated when updating

  Resolved 274 views 2 comments 0 points Most recent by Ben August 2018
• Cron setup is not detected

  Resolved 359 views 2 comments 0 points Most recent by Ben August 2018
• Bounce and complaints via Amazon SES not working

  Resolved 802 views 5 comments 0 points Most recent by Ben July 2018
• Getting error when trying to save

  Resolved 192 views 3 comments 0 points Most recent by stacez July 2018
• 0 recipients when selecting lists to send campaign

  Resolved 515 views 3 comments 0 points Most recent by zaelanist July 2018
• My autoresponder emails are not delivering accurately

  Resolved 169 views 2 comments 0 points Most recent by Ben June 2018
• 403 Error when saving Campaign or List

  Resolved 1K views 3 comments 0 points Most recent by mollemac June 2018
• Weird link appearing in reports

  Resolved 215 views 2 comments 0 points Most recent by Ben June 2018
• Where are the cron job instructions?

  Resolved 899 views 2 comments 0 points Most recent by Ben June 2018
• Personalisation tags in test emails

  Resolved 501 views 2 comments 0 points Most recent by Ben June 2018
• mod_rewrite is not enabled

  Resolved 3.4K views 2 comments 0 points Most recent by Ben June 2018
• Sendy always jump back to login page

  Resolved 408 views 2 comments 0 points Most recent by Ben June 2018
• Sending a thank you email, Name and Email not parsed

  Resolved 176 views 3 comments 0 points Most recent by h22uk May 2018
• Headers and client library minor version mismatch

  Resolved 955 views 2 comments 0 points Most recent by Ben May 2018
• Login redirects back to login page

  Resolved 1.9K views 2 comments 0 points Most recent by Ben May 2018
• Not able to import all contact

  Resolved 172 views 2 comments 0 points Most recent by Ben May 2018