Troubleshooting

Discussion List

• SNS Bounces confirmed instantly, Complaints gives an unreachable endpoint

  Resolved 3.2K views 4 comments 0 points Most recent by Ben October 2014
• Emails doesn't send with SMTP

  Resolved 2.5K views 7 comments 0 points Most recent by lorzinian October 2014
• Problem with charset (utf8)

  Resolved 396 views 4 comments 0 points Most recent by jdutd September 2014
• [Name] personalisation tag in campaign comes through as [Name]

  Resolved 1.3K views 4 comments 0 points Most recent by Ben September 2014
• No bounces or complaints recorded

  Resolved 422 views 3 comments 0 points Most recent by julian600 September 2014
• Bounces SNS topic has been confirmed but complaints is pending

  Resolved 1K views 3 comments 0 points Most recent by kmcodes September 2014
• How to reset password?

  Resolved 2.2K views 2 comments 0 points Most recent by Ben September 2014
• Blank page when clicking on unsubscribe

  Resolved 477 views 3 comments 0 points Most recent by cyril September 2014
• Error page on clicking on switching to HTML editor

  Resolved 555 views 5 comments 0 points Most recent by sankit September 2014
• Emails not sending now but used to work

  Resolved 826 views 3 comments 0 points Most recent by kraftedmusic September 2014
• Blank page on installation URL and also if I add the .php error check extension at end

  Resolved 1K views 3 comments 0 points Most recent by grAS September 2014
• Cron job setup in Dreamhost

  Resolved 2.9K views 3 comments 0 points Most recent by mediamaze August 2014
• SNS Topic not available in SES

  Resolved 784 views 3 comments 0 points Most recent by greggy August 2014
• Lost password

  Resolved 519 views 3 comments 0 points Most recent by jerome August 2014
• Database missing fields after fresh installation

  Resolved 1K views 3 comments 0 points Most recent by useradmn July 2014
• Advice for those with cron job woes (endless preparing)

  Resolved 1.5K views 2 comments 0 points Most recent by Ben July 2014
• Add new subscriber version 1.1.9.3

  Resolved 433 views 3 comments 0 points Most recent by zerouno July 2014
• Getting blank page after upload sendy file on server

  Resolved 3.2K views 6 comments 0 points Most recent by Ben July 2014
• Personalization tags - one is working, other is not

  Resolved 910 views 3 comments 0 points Most recent by gavn8r July 2014
• Campaign not sending (not a cron job problem)

  Resolved 3.6K views 12 comments 0 points Most recent by Ben July 2014
• 404 when trying to install. Have tried everything I can find.

  Resolved 1.3K views 6 comments 0 points Most recent by christiantjr July 2014
• Won't append .PHP on my URL

  Resolved 1.5K views 3 comments 0 points Most recent by Juvevazzi July 2014
• mod_rewrite is enabled, still getting 404 error

  Resolved 1.1K views 3 comments 0 points Most recent by carmstrong July 2014
• 'Sent Last 24 hrs' number does not add up

  Resolved 252 views 3 comments 0 points Most recent by Quantuum July 2014
• I cannot save the campaign, it shows white screen

  Resolved 1.2K views 5 comments 0 points Most recent by cshirish July 2014
• Emails not sending

  Resolved 1.5K views 4 comments 0 points Most recent by Ben July 2014
• One autoresponder sending 2 e-mails (and both are different)?

  Resolved 1.7K views 8 comments 0 points Most recent by acalem June 2014
• Blank page - can't install

  Resolved 2.4K views 8 comments 0 points Most recent by Ben June 2014
• Opening a list results in blank page

  Resolved 2K views 10 comments 0 points Most recent by luisescoffie June 2014
• Sendy still using old translation po file instead of modified one

  Resolved 337 views 2 comments 0 points Most recent by Ben June 2014