Troubleshooting

Discussion List

• bounce_soft dont count higher than 1

  Resolved 1.1K views 8 comments 0 points Most recent by sennah82 June 2013
• UTF8 encoding issue with iOS Mail app

  Resolved 11.3K views 7 comments 0 points Most recent by Ben June 2013
• [Windows] Trouble with installation

  Resolved 423 views 2 comments 0 points Most recent by Ben May 2013
• Missing icons in interface

  Resolved 1.1K views 6 comments 0 points Most recent by Ben May 2013
• Weird characters in web version if extra space present

  Resolved 509 views 2 comments 0 points Most recent by Ben May 2013
• [Name,fallback=] doesn't work if fallback is Unicode string

  Resolved 1.4K views 10 comments 0 points Most recent by Ben May 2013
• Should Custom Fields Display in Newsletter Preview?

  Resolved 1.1K views 4 comments 0 points Most recent by Ben May 2013
• Menu dropdown not working

  Resolved 297 views 4 comments 0 points Most recent by Ben May 2013
• Login redirecting to different subdomain (www vs no www)

  Resolved 3K views 12 comments 0 points Most recent by eddyc May 2013
• MySQLi requirement for scheduled script

  Resolved 1.4K views 4 comments 0 points Most recent by eddyc May 2013
• After upgrade, HTML Entities problems...

  Resolved 219 views 4 comments 0 points Most recent by Ben May 2013
• DKIM set up still getting Via amazonses

  Resolved 1.1K views 4 comments 0 points Most recent by Ben May 2013
• Failed to send arabic emails, email losing format

  Resolved 2.5K views 7 comments 0 points Most recent by Ben May 2013
• Proper Order, Bounces and Complaints to Feedback Details

  Resolved 661 views 2 comments 0 points Most recent by Ben May 2013
• Complaints not being registered

  Resolved 1.2K views 5 comments 0 points Most recent by kukee May 2013
• Import Limit and Dropped Data

  Resolved 979 views 3 comments 0 points Most recent by SargentHouse May 2013
• SNS unreachable endpoint

  Resolved 3.4K views 11 comments 0 points Most recent by Ben May 2013
• Quotes in custom fields

  Resolved 356 views 4 comments 0 points Most recent by Ben May 2013
• Amazon SES account suspended due to high bounce rate

  Resolved 1.5K views 3 comments 0 points Most recent by ee98iae May 2013
• WYSIWYG editor stripping off tags

  Resolved 1K views 4 comments 0 points Most recent by Ben May 2013
• Apostrophes getting backslashed in subject lines

  Resolved 1.5K views 3 comments 0 points Most recent by texasjohn May 2013
• Bug causes browser window to freeze when duplicating a campaign under IE 10

  1.3K views 12 comments 0 points Most recent by Xazzy May 2013
• Lifetime of webversion of emails

  Resolved 202 views 3 comments 0 points Most recent by texasjohn May 2013
• Bounces or complaints were not set up

  Resolved 2K views 2 comments 0 points Most recent by Ben May 2013
• Emails not getting sent

  Resolved 181 views 3 comments 0 points Most recent by danielbender May 2013
• Installation went wrong. how do I fix?

  Resolved 232 views 2 comments 0 points Most recent by Ben May 2013
• [Windows] 1.1.6.3 Upgrade isn't sending, but it thinks it is

  Resolved 725 views 5 comments 0 points Most recent by Ben May 2013
• error 404 on Newsletter preview on nginx

  Resolved 1.3K views 2 comments 0 points Most recent by Ben May 2013
• Cron Job Using Hostgator Cpanel times out shortly after campaign and autoresume does not kick in

  Resolved 6.2K views 9 comments 0 points Most recent by Ben May 2013
• DNS Records exist, AWS cannot verify, and DNS record lookup shows no entries

  Resolved 3.8K views 3 comments 0 points Most recent by latenitebooks May 2013