Troubleshooting

Discussion List

• Can't connect to database

  Resolved 1.8K views 2 comments 0 points Most recent by Ben November 2013
• 500 Internal Server error when accessing Sendy

  Resolved 276 views 2 comments 0 points Most recent by Ben November 2013
• Amazon error msg: not able to detect required TXT record in DNS settings

  Resolved 828 views 2 comments 0 points Most recent by Ben November 2013
• "Email address is invalid" on subscription page

  Resolved 2K views 4 comments 0 points Most recent by MacPhotoBiker November 2013
• Links with no domain in campaign emails

  Resolved 459 views 3 comments 0 points Most recent by Argo October 2013
• Problem setting bounces and complaints.

  Resolved 478 views 2 comments 0 points Most recent by Ben October 2013
• More clicks than opens

  Resolved 724 views 2 comments 0 points Most recent by Ben October 2013
• Internal server error when trying to import CSV

  Resolved 594 views 2 comments 0 points Most recent by Ben October 2013
• Amazon SES bounces sets up okay, but not complaints

  Resolved 2.2K views 5 comments 0 points Most recent by David September 2013
• Unable to verify sending domain

  Resolved 1.6K views 2 comments 0 points Most recent by Ben September 2013
• Fatal error: error traversing database - perhaps it is corrupt?

  Resolved 3.8K views 2 comments 0 points Most recent by Ben August 2013
• Stuck during sending

  Resolved 2K views 3 comments 0 points Most recent by Ben August 2013
• Cannot login (not installed fully?)

  Resolved 764 views 3 comments 0 points Most recent by problematic August 2013
• SES Zero with Permissions and NTP correct?

  Resolved 696 views 3 comments 0 points Most recent by AskKim August 2013
• Error Message - Invalid license or domain Are you running Sendy on the domain you purchased it for?

  Resolved 3K views 4 comments 0 points Most recent by dongle August 2013
• Mass delete/unsubscribe timesout

  Resolved 1.2K views 2 comments 0 points Most recent by Ben August 2013
• Delayed saving of settings

  Resolved 197 views 3 comments 0 points Most recent by blogjunkie August 2013
• Can't create SNS topic for complaints

  Resolved 452 views 3 comments 0 points Most recent by blogjunkie August 2013
• High Bounce rate after moving from PHP List

  Resolved 2.8K views 3 comments 0 points Most recent by palmsaustralia August 2013
• Sendy installation without mysqli - is it possible

  Resolved 430 views 3 comments 0 points Most recent by Ben August 2013
• Did I break Sendy by not making a cron job when switching servers?

  Resolved 516 views 4 comments 0 points Most recent by Ben August 2013
• Creating a test campaign shows: File does not exist: /var/www/sendy/w.php...

  Resolved 1.3K views 2 comments 0 points Most recent by Ben July 2013
• Opens are not being tracked

  Resolved 649 views 5 comments 0 points Most recent by Ben July 2013
• Bounces complaints endpoint

  Resolved 5.3K views 8 comments 0 points Most recent by yousendme July 2013
• Recipients of campaign shows as 0

  Resolved 1.8K views 4 comments 0 points Most recent by Ben July 2013
• Installing on subdomain - error: unlicensed domain

  Resolved 5.1K views 11 comments 0 points Most recent by Ben July 2013
• Cannot paste with latest 1.1.7.4

  Resolved 245 views 2 comments 0 points Most recent by Ben July 2013
• My server settings don't allow for a cron job every minute

  Resolved 1.9K views 2 comments 0 points Most recent by Ben July 2013
• Geocoding not working

  Resolved 538 views 2 comments 0 points Most recent by Ben July 2013
• Font Awesome icons not showing

  Resolved 9.1K views 3 comments 0 points Most recent by Ben July 2013