Troubleshooting

Discussion List

• Redirection Issue after custom domain setup

  Resolved 182 views 6 comments 0 points Most recent by attiii7 December 2019
• Rocket symbol being replaced in subject with ???

  Resolved 34 views 2 comments 0 points Most recent by Ben December 2019
• Script being added to top of email template after save

  Resolved 120 views 2 comments 0 points Most recent by Ben December 2019
• Pages load only when adding .php extension

  Resolved 63 views 2 comments 0 points Most recent by Ben December 2019
• Weird script in my templates?

  Resolved 58 views 3 comments 0 points Most recent by jackbauer December 2019
• Confirmation for unsubscribe?

  Resolved 109 views 3 comments 0 points Most recent by Headmaster December 2019
• Signature Does Not Match

  Resolved 202 views 5 comments 0 points Most recent by Cispy November 2019
• Tags not working

  Resolved 71 views 2 comments 0 points Most recent by Ben November 2019
• Import via CSV file upload

  Resolved 14 views 2 comments 0 points Most recent by Ben November 2019
• Testing sending on Birthday, but never trigger.

  Resolved 30 views 2 comments 0 points Most recent by Ben November 2019
• GDPR checkbox missing on iOS

  Resolved 24 views 5 comments 0 points Most recent by Post November 2019
• Problem when saving HTML Templates or campaign

  Resolved 136 views 3 comments 0 points Most recent by vsebastien November 2019
• Problem in uploading a template with images in WYSIWYG

  Resolved 60 views 2 comments 0 points Most recent by Ben October 2019
• Code is appended to email template

  Resolved 70 views 2 comments 0 points Most recent by Ben October 2019
• Unsubscribe message "Invalid email address"

  Resolved 65 views 3 comments 0 points Most recent by Carmen October 2019
• Sending with SMTP

  Resolved 255 views 2 comments 0 points Most recent by Ben October 2019
• Error after adding brand

  Resolved 58 views 3 comments 0 points Most recent by smile October 2019
• Mobile display not correct when coding HTML email

  Resolved 35 views 2 comments 0 points Most recent by Ben October 2019
• Opens and clicks not tracking

  Resolved 59 views 2 comments 0 points Most recent by Ben September 2019
• [currentmonth] [currentdaynumber] [currentyear] tags in 'Thank You' email

  Resolved 29 views 3 comments 0 points Most recent by messtudios September 2019
• Link no longer exists in email campaigns

  Resolved 117 views 3 comments 0 points Most recent by PeterSchulze September 2019
• Upgrading to PHP 7.3 and Zapier

  Resolved 104 views 2 comments 0 points Most recent by Ben September 2019
• Correctly displaying accented or foreign characters

  Resolved 14 views 1 comment 0 points Started by toddm August 2019
• Zapier can connect, but it is not adding subscribers

  Resolved 68 views 3 comments 0 points Most recent by johnakr August 2019
• Email is verified but domain is pending verification in Amazon SES console

  Resolved 197 views 2 comments 0 points Most recent by Ben August 2019
• Custom success URL not redirecting

  Resolved 181 views 8 comments 0 points Most recent by activ_x August 2019
• Newsletter being delivered as Gooblygook

  Resolved 10 views 2 comments 0 points Most recent by Ben August 2019
• Unlicensed custom domain license error

  Resolved 100 views 2 comments 0 points Most recent by Ben August 2019
• Re-import email lists

  Resolved 23 views 3 comments 0 points Most recent by grebmork August 2019
• Save & Next Campaign 403 Forbidden error

  Resolved 42 views 2 comments 0 points Most recent by Ben August 2019