Troubleshooting

Discussion List

• New brand, does not send test mail. Gets stuck sending mailing at 99%. Other brands work fine!

  Resolved 715 views 3 comments 0 points Most recent by EJBJane September 2021
• Session Timeout with shared hosting - warning

  Resolved 557 views 1 comment 0 points Most recent by Ben September 2021
• Setting up Sendy on Mac OS localhost

  Resolved 470 views 3 comments 0 points Most recent by zattak September 2021
• Unsubscribe Qty is not showing up on the report

  Resolved 139 views 3 comments 0 points Most recent by tweakservers August 2021
• Yet another 404 error post

  Resolved 1.5K views 9 comments 0 points Most recent by northcutt August 2021
• Custom Domain location problem

  Resolved 858 views 20 comments 0 points Most recent by Ben August 2021
• Button shakes when sending or scheduling campaign

  Resolved 95 views 3 comments 0 points Most recent by zql August 2021
• gettext?

  Resolved 318 views 2 comments 0 points Most recent by Ben August 2021
• Unable to disable two factor authentication

  Resolved 312 views 7 comments 0 points Most recent by Marc July 2021
• Unable to add a new brand

  Resolved 98 views 2 comments 0 points Most recent by Ben July 2021
• Campaign sent but emails not delivered

  Resolved 1.1K views 2 comments 0 points Most recent by Ben June 2021
• Unable to verify and setup bounces & complaints

  Resolved 371 views 3 comments 0 points Most recent by iteracion June 2021
• Segments not automatically updating

  Resolved 510 views 3 comments 0 points Most recent by Bryson June 2021
• No more preview or webversion

  Resolved 237 views 3 comments 0 points Most recent by holger June 2021
• Cannot disable Two Factor Authentication on client account

  Resolved 131 views 2 comments 0 points Most recent by Ben June 2021
• Welcome and thank you emails not being sent

  Resolved 950 views 3 comments 0 points Most recent by justus June 2021
• Schedule campaign inside Brand account

  Resolved 254 views 3 comments 0 points Most recent by obiweb June 2021
• Help with updating

  Resolved 628 views 7 comments 0 points Most recent by dunndealpr June 2021
• InvalidClientTokenId error

  Resolved 2K views 5 comments 0 points Most recent by Ben May 2021
• Internal server error when clicking "housekeeping", "Blacklists", or "Rules"

  Resolved 224 views 2 comments 0 points Most recent by GrahamDoessel May 2021
• SNS Pending Verification for Bounces/Complaints

  Resolved 224 views 4 comments 0 points Most recent by oci April 2021
• InvalidClientTokenId

  Resolved 726 views 2 comments 0 points Most recent by Ben April 2021
• Updated but still showing old version

  Resolved 183 views 2 comments 0 points Most recent by Ben April 2021
• InvalidClientTokenId

  Resolved 247 views 3 comments 0 points Most recent by jagadishsr April 2021
• Cannot re-establish two factor authentication

  Resolved 243 views 2 comments 0 points Most recent by Ben April 2021
• Setting up Custom Domains

  Resolved 1.7K views 3 comments 0 points Most recent by audioverseawards April 2021
• Code added to my email HTML code

  Resolved 410 views 2 comments 0 points Most recent by Ben March 2021
• Session timeout

  Resolved 918 views 3 comments 0 points Most recent by thurzo101 February 2021
• Black screen

  Resolved 113 views 4 comments 0 points Most recent by Ben February 2021
• Subscribe form translation

  Resolved 178 views 7 comments 0 points Most recent by Marc February 2021