Troubleshooting

Discussion List

• Can't send emails. says domain is invalid but it is verified. and no sandbox

  Resolved 934 views 2 comments 0 points Most recent by Ben July 2022
• Internal server error when saving list settings

  Resolved 472 views 3 comments 0 points Most recent by alexcowles June 2022
• Housekeeping inactive subscribers not loading

  Resolved 367 views 3 comments 0 points Most recent by sioulisn June 2022
• Updated Sendy but still see new version notification in the footer

  Resolved 339 views 2 comments 0 points Most recent by Ben June 2022
• Issue while converting to WYSIWYG editor (lines of code appearing from nowhere)

  Resolved 515 views 2 comments 0 points Most recent by Ben June 2022
• Saving brand settings returns a blank page

  Resolved 419 views 2 comments 0 points Most recent by Ben June 2022
• Opened emails showing "0"

  Resolved 472 views 2 comments 0 points Most recent by Ben April 2022
• No emails sending

  Resolved 393 views 1 comment 0 points Most recent by Ben April 2022
• Sendy + Postmark Broadcast Streams (SMTP)

  1.2K views 7 comments 0 points Most recent by crazygooddigital March 2022
• Unsubscribing users via API for one specific list only

  Resolved 284 views 2 comments 0 points Most recent by Ben March 2022
• Problem with API when deleting user from list

  Resolved 409 views 8 comments 0 points Most recent by Remi March 2022
• 404s on webversion and unsubscribe links

  Resolved 320 views 3 comments 0 points Most recent by skeeterz71 February 2022
• How Amazon Feedback notifications automatically setup?

  Resolved 655 views 5 comments 0 points Most recent by beeking February 2022
• Internal server error when saving list settings

  Resolved 177 views 3 comments 0 points Most recent by lucastsolakian February 2022
• Autoresponder not working

  Resolved 898 views 5 comments 0 points Most recent by kokoXX January 2022
• Internal server error when saving list settings.

  Resolved 315 views 3 comments 0 points Most recent by andhedrew January 2022
• Weird code embedded in emails sent

  Resolved 158 views 2 comments 0 points Most recent by Ben January 2022
• Wrong analytics

  Resolved 242 views 2 comments 0 points Most recent by Ben January 2022
• Unable to communicate with Amazon SES API

  Resolved 834 views 3 comments 0 points Most recent by Kendecooman January 2022
• Email list is not importing even with cron job

  Resolved 905 views 3 comments 0 points Most recent by sudhanshusks December 2021
• Login page is blank

  Resolved 389 views 2 comments 0 points Most recent by Ben December 2021
• Error communicating with Amazon SNS API

  Resolved 211 views 2 comments 0 points Most recent by Ben December 2021
• Autoresponder not working

  Resolved 816 views 7 comments 0 points Most recent by Ben December 2021
• Segments not updating

  Resolved 513 views 2 comments 0 points Most recent by Ben November 2021
• Some email address in the list not receiving the email

  Resolved 361 views 2 comments 0 points Most recent by Ben November 2021
• I am getting 500 server error - not enough resource on web

  Resolved 304 views 3 comments 0 points Most recent by sudhanshusks November 2021
• Autoresponder Not Working.

  Resolved 1.7K views 3 comments 0 points Most recent by steve_g November 2021
• 500 error when switching between WYSIWYG and HTML

  Resolved 272 views 4 comments 0 points Most recent by SageMichael October 2021
• New brand, does not send test mail. Gets stuck sending mailing at 99%. Other brands work fine!

  Resolved 890 views 3 comments 0 points Most recent by EJBJane September 2021
• Session Timeout with shared hosting - warning

  Resolved 665 views 1 comment 0 points Most recent by Ben September 2021