Troubleshooting

Discussion List

• Outlook and Hotmail emails automatically unsubscribing?

  Resolved 1.2K views 2 comments 0 points Most recent by Ben February 2021
• New brand is not using the custom domain

  Resolved 339 views 3 comments 0 points Most recent by jacobrosenfeld January 2021
• Installation Page Missing "Install Button"

  Resolved 141 views 3 comments 0 points Most recent by cjp87 January 2021
• Autoresponder email goes out but does not expand custom fields

  Resolved 155 views 2 comments 0 points Most recent by Ben January 2021
• Translation not working for me

  Resolved 277 views 2 comments 0 points Most recent by Ben January 2021
• [Gmail outage] High percentage of bounces from Gmail addresses

  Resolved 238 views 3 comments 0 points Most recent by rinaufr December 2020
• 500 Internal Server Error after switching the server

  Resolved 472 views 3 comments 0 points Most recent by NiklasJ December 2020
• How to use Custom fields as personalization tags?

  Resolved 690 views 4 comments 0 points Most recent by vasko November 2020
• Code added to HTML in WYSIWYG editor

  Resolved 268 views 3 comments 0 points Most recent by wgolightly November 2020
• Zapier unable to send data to Sendy

  Resolved 216 views 2 comments 0 points Most recent by Alynne November 2020
• Version 5.1 update

  Resolved 185 views 3 comments 0 points Most recent by AdrianWest November 2020
• Blocked Mixed Content

  Resolved 273 views 3 comments 0 points Most recent by dtrumbower October 2020
• Latest version not reflecting after updating files

  Resolved 190 views 2 comments 0 points Most recent by Ben October 2020
• Using Custom Fields as Tags?

  Resolved 820 views 2 comments 0 points Most recent by Ben October 2020
• List box wiggles when trying to send campaign

  Resolved 67 views 3 comments 0 points Most recent by Stacy October 2020
• Upgrade still showing old version number

  Resolved 234 views 3 comments 0 points Most recent by ChrisHB September 2020
• Failed to open /uploads/csvs/ directory

  Resolved 64 views 2 comments 0 points Most recent by Ben September 2020
• Non-user fault on "Can't connect to database"

  Resolved 365 views 1 comment 0 points Started by kubenqpl August 2020
• 300 Multiple Choices

  Resolved 149 views 3 comments 0 points Most recent by lbonillaii August 2020
• Login page was not found 404

  Resolved 1.1K views 7 comments 0 points Most recent by wilkinson_k August 2020
• Custom field not displaying with tag

  Resolved 606 views 9 comments 0 points Most recent by CissyH August 2020
• Campaign page very slow [send-to.php]

  Resolved 486 views 3 comments 0 points Most recent by RazvanM August 2020
• Strange code appears when selecting lists

  Resolved 184 views 3 comments 0 points Most recent by whatwewa August 2020
• My website moved, now Sendy is not sending emails

  Resolved 175 views 2 comments 0 points Most recent by Ben August 2020
• Campaign sent to 0 recipients (Ubuntu & PHP 7)

  Resolved 11.3K views 7 comments 0 points Most recent by thomthom July 2020
• Sendy works (Domain, Hosting, AWS etc.) - Except it sends no emails

  Resolved 413 views 4 comments 0 points Most recent by larsch July 2020
• Redirected to log in page after migrating to Cloudways

  Resolved 280 views 5 comments 0 points Most recent by spyros July 2020
• Sendy is not loading properly for me

  Resolved 427 views 5 comments 0 points Most recent by alchemist July 2020
• Getting 500 error

  Resolved 561 views 3 comments 0 points Most recent by muzu July 2020
• [Ubuntu] Autoresponder open and click stats not working

  Resolved 62 views 2 comments 0 points Most recent by Ben July 2020