Troubleshooting

Discussion List

• Script being added to top of email template after save

  Resolved 453 views 2 comments 0 points Most recent by Ben December 2019
• Pages load only when adding .php extension

  Resolved 258 views 2 comments 0 points Most recent by Ben December 2019
• Weird script in my templates?

  Resolved 314 views 3 comments 0 points Most recent by jackbauer December 2019
• Confirmation for unsubscribe?

  Resolved 662 views 3 comments 0 points Most recent by Headmaster December 2019
• Signature Does Not Match

  Resolved 784 views 5 comments 0 points Most recent by Cispy November 2019
• Tags not working

  Resolved 264 views 2 comments 0 points Most recent by Ben November 2019
• Import via CSV file upload

  Resolved 79 views 2 comments 0 points Most recent by Ben November 2019
• Testing sending on Birthday, but never trigger.

  Resolved 99 views 2 comments 0 points Most recent by Ben November 2019
• GDPR checkbox missing on iOS

  Resolved 68 views 5 comments 0 points Most recent by Post November 2019
• Problem when saving HTML Templates or campaign

  Resolved 454 views 3 comments 0 points Most recent by vsebastien November 2019
• Problem in uploading a template with images in WYSIWYG

  Resolved 254 views 2 comments 0 points Most recent by Ben October 2019
• Code is appended to email template

  Resolved 389 views 2 comments 0 points Most recent by Ben October 2019
• Unsubscribe message "Invalid email address"

  Resolved 469 views 3 comments 0 points Most recent by Carmen October 2019
• Sending with SMTP

  Resolved 2.4K views 2 comments 0 points Most recent by Ben October 2019
• Error after adding brand

  Resolved 279 views 3 comments 0 points Most recent by smile October 2019
• Mobile display not correct when coding HTML email

  Resolved 163 views 2 comments 0 points Most recent by Ben October 2019
• Opens and clicks not tracking

  Resolved 249 views 2 comments 0 points Most recent by Ben September 2019
• [currentmonth] [currentdaynumber] [currentyear] tags in 'Thank You' email

  Resolved 232 views 3 comments 0 points Most recent by messtudios September 2019
• Link no longer exists in email campaigns

  Resolved 404 views 3 comments 0 points Most recent by PeterSchulze September 2019
• Upgrading to PHP 7.3 and Zapier

  Resolved 354 views 2 comments 0 points Most recent by Ben September 2019
• Correctly displaying accented or foreign characters

  Resolved 83 views 1 comment 0 points Started by toddm August 2019
• Zapier can connect, but it is not adding subscribers

  Resolved 156 views 3 comments 0 points Most recent by johnakr August 2019
• Email is verified but domain is pending verification in Amazon SES console

  Resolved 706 views 2 comments 0 points Most recent by Ben August 2019
• Custom success URL not redirecting

  Resolved 570 views 8 comments 0 points Most recent by activ_x August 2019
• Newsletter being delivered as Gooblygook

  Resolved 62 views 2 comments 0 points Most recent by Ben August 2019
• Unlicensed custom domain license error

  Resolved 367 views 2 comments 0 points Most recent by Ben August 2019
• Re-import email lists

  Resolved 105 views 3 comments 0 points Most recent by grebmork August 2019
• Save & Next Campaign 403 Forbidden error

  Resolved 339 views 2 comments 0 points Most recent by Ben August 2019
• Uncaught Error: Call to undefined function curl_init()

  Resolved 662 views 2 comments 0 points Most recent by Ben July 2019
• Everything seems to be correct, but emails aren't being delivered.

  Resolved 88 views 3 comments 0 points Most recent by Kris_Radcliffe July 2019