Troubleshooting

Discussion List

• Email personalization tag not working

  Resolved 65 views 3 comments 0 points Most recent by jockegbg January 2019
• HTML insanely large

  Resolved 63 views 4 comments 0 points Most recent by PaulK January 2019
• Error after deleting IAM user

  Resolved 20 views 2 comments 0 points Most recent by Ben January 2019
• Stuck on "Preparing to send"

  Resolved 1.1K views 3 comments 0 points Most recent by stevebee January 2019
• File not found when trying to install

  Resolved 126 views 5 comments 0 points Most recent by karlsanada13 December 2018
• Syntax error in functions file

  Resolved 252 views 3 comments 0 points Most recent by oss December 2018
• Unsubscribe link not working?

  Resolved 560 views 2 comments 0 points Most recent by Ben December 2018
• HTML editor showing weird code

  Resolved 47 views 2 comments 0 points Most recent by Ben December 2018
• Email and password created on installation page not working...

  Resolved 104 views 2 comments 0 points Most recent by Ben December 2018
• I can't click the Enable button in Autorepsonders

  Resolved 72 views 2 comments 0 points Most recent by Ben November 2018
• Main Page is adding a %20 on the url

  Resolved 64 views 5 comments 0 points Most recent by Jmcst24 November 2018
• Custom fields date not saving correct date

  Resolved 119 views 3 comments 0 points Most recent by jchekanoff November 2018
• Sendy shows emails as sent but SES does not

  Resolved 230 views 4 comments 0 points Most recent by mercurial November 2018
• Unsubscribe link directs to unsubscribe-success.php page and doesn't unsubscribe

  Resolved 203 views 2 comments 0 points Most recent by Ben October 2018
• Autoresponders not sending to new signups

  Resolved 101 views 2 comments 0 points Most recent by Ben October 2018
• Incorrect SES Region?

  Resolved 100 views 3 comments 0 points Most recent by tvo October 2018
• Installation on GoDaddy business hosting

  Resolved 138 views 3 comments 0 points Most recent by puneet_mehrotra October 2018
• Test email says sent but no email in inbox or spam folder

  Resolved 178 views 2 comments 0 points Most recent by Ben October 2018
• Not tracking campaign opens or clicks

  Resolved 180 views 3 comments 0 points Most recent by bgrah October 2018
• "Some server extensions are not installed" but it is working

  Resolved 190 views 4 comments 0 points Most recent by Martintoy October 2018
• Cannot "Send Newsletter Now"

  Resolved 83 views 2 comments 0 points Most recent by Ben September 2018
• 403 error when going into templates section

  Resolved 82 views 2 comments 0 points Most recent by Ben September 2018
• Subscribe API call returning HTML page

  Resolved 123 views 2 comments 0 points Most recent by Ben September 2018
• Can't delete custom fields or lists

  Resolved 78 views 2 comments 0 points Most recent by Ben September 2018
• Redirected back to login page after logging in

  Resolved 144 views 2 comments 0 points Most recent by Ben August 2018
• No .htaccess file in download

  Resolved 215 views 2 comments 0 points Most recent by Ben August 2018
• Old URL being used after migrating

  Resolved 108 views 3 comments 0 points Most recent by bren August 2018
• Login page reloads when logging in

  Resolved 132 views 3 comments 0 points Most recent by shankar August 2018
• Moving from shared hosting to VPS - can't access Sendy

  Resolved 126 views 3 comments 0 points Most recent by Martamars August 2018
• An autoresponder email isn't being sent out

  Resolved 103 views 3 comments 0 points Most recent by Ian August 2018