Troubleshooting

Discussion List

• Bounces and complaints notice not going away

  Resolved 173 views 4 comments 0 points Most recent by Ben January 2020
• Redirection Issue after custom domain setup

  Resolved 562 views 6 comments 0 points Most recent by attiii7 December 2019
• Rocket symbol being replaced in subject with ???

  Resolved 161 views 2 comments 0 points Most recent by Ben December 2019
• Script being added to top of email template after save

  Resolved 463 views 2 comments 0 points Most recent by Ben December 2019
• Pages load only when adding .php extension

  Resolved 265 views 2 comments 0 points Most recent by Ben December 2019
• Weird script in my templates?

  Resolved 335 views 3 comments 0 points Most recent by jackbauer December 2019
• Confirmation for unsubscribe?

  Resolved 694 views 3 comments 0 points Most recent by Headmaster December 2019
• Signature Does Not Match

  Resolved 829 views 5 comments 0 points Most recent by Cispy November 2019
• Tags not working

  Resolved 271 views 2 comments 0 points Most recent by Ben November 2019
• Import via CSV file upload

  Resolved 89 views 2 comments 0 points Most recent by Ben November 2019
• Testing sending on Birthday, but never trigger.

  Resolved 108 views 2 comments 0 points Most recent by Ben November 2019
• GDPR checkbox missing on iOS

  Resolved 76 views 5 comments 0 points Most recent by Post November 2019
• Problem when saving HTML Templates or campaign

  Resolved 480 views 3 comments 0 points Most recent by vsebastien November 2019
• Problem in uploading a template with images in WYSIWYG

  Resolved 268 views 2 comments 0 points Most recent by Ben October 2019
• Code is appended to email template

  Resolved 407 views 2 comments 0 points Most recent by Ben October 2019
• Unsubscribe message "Invalid email address"

  Resolved 479 views 3 comments 0 points Most recent by Carmen October 2019
• Sending with SMTP

  Resolved 2.6K views 2 comments 0 points Most recent by Ben October 2019
• Error after adding brand

  Resolved 295 views 3 comments 0 points Most recent by smile October 2019
• Mobile display not correct when coding HTML email

  Resolved 172 views 2 comments 0 points Most recent by Ben October 2019
• Opens and clicks not tracking

  Resolved 271 views 2 comments 0 points Most recent by Ben September 2019
• [currentmonth] [currentdaynumber] [currentyear] tags in 'Thank You' email

  Resolved 251 views 3 comments 0 points Most recent by messtudios September 2019
• Link no longer exists in email campaigns

  Resolved 425 views 3 comments 0 points Most recent by PeterSchulze September 2019
• Upgrading to PHP 7.3 and Zapier

  Resolved 369 views 2 comments 0 points Most recent by Ben September 2019
• Correctly displaying accented or foreign characters

  Resolved 97 views 1 comment 0 points Started by toddm August 2019
• Zapier can connect, but it is not adding subscribers

  Resolved 159 views 3 comments 0 points Most recent by johnakr August 2019
• Email is verified but domain is pending verification in Amazon SES console

  Resolved 734 views 2 comments 0 points Most recent by Ben August 2019
• Custom success URL not redirecting

  Resolved 594 views 8 comments 0 points Most recent by activ_x August 2019
• Newsletter being delivered as Gooblygook

  Resolved 66 views 2 comments 0 points Most recent by Ben August 2019
• Unlicensed custom domain license error

  Resolved 382 views 2 comments 0 points Most recent by Ben August 2019
• Re-import email lists

  Resolved 114 views 3 comments 0 points Most recent by grebmork August 2019