Troubleshooting

Discussion List

• Script being added to top of email template after save

  Resolved 454 views 2 comments 0 points Most recent by Ben December 2019
• Pages load only when adding .php extension

  Resolved 260 views 2 comments 0 points Most recent by Ben December 2019
• Weird script in my templates?

  Resolved 318 views 3 comments 0 points Most recent by jackbauer December 2019
• Confirmation for unsubscribe?

  Resolved 672 views 3 comments 0 points Most recent by Headmaster December 2019
• Signature Does Not Match

  Resolved 791 views 5 comments 0 points Most recent by Cispy November 2019
• Tags not working

  Resolved 266 views 2 comments 0 points Most recent by Ben November 2019
• Import via CSV file upload

  Resolved 81 views 2 comments 0 points Most recent by Ben November 2019
• Testing sending on Birthday, but never trigger.

  Resolved 100 views 2 comments 0 points Most recent by Ben November 2019
• GDPR checkbox missing on iOS

  Resolved 68 views 5 comments 0 points Most recent by Post November 2019
• Problem when saving HTML Templates or campaign

  Resolved 461 views 3 comments 0 points Most recent by vsebastien November 2019
• Problem in uploading a template with images in WYSIWYG

  Resolved 261 views 2 comments 0 points Most recent by Ben October 2019
• Code is appended to email template

  Resolved 395 views 2 comments 0 points Most recent by Ben October 2019
• Unsubscribe message "Invalid email address"

  Resolved 472 views 3 comments 0 points Most recent by Carmen October 2019
• Sending with SMTP

  Resolved 2.4K views 2 comments 0 points Most recent by Ben October 2019
• Error after adding brand

  Resolved 285 views 3 comments 0 points Most recent by smile October 2019
• Mobile display not correct when coding HTML email

  Resolved 165 views 2 comments 0 points Most recent by Ben October 2019
• Opens and clicks not tracking

  Resolved 257 views 2 comments 0 points Most recent by Ben September 2019
• [currentmonth] [currentdaynumber] [currentyear] tags in 'Thank You' email

  Resolved 238 views 3 comments 0 points Most recent by messtudios September 2019
• Link no longer exists in email campaigns

  Resolved 407 views 3 comments 0 points Most recent by PeterSchulze September 2019
• Upgrading to PHP 7.3 and Zapier

  Resolved 356 views 2 comments 0 points Most recent by Ben September 2019
• Correctly displaying accented or foreign characters

  Resolved 86 views 1 comment 0 points Started by toddm August 2019
• Zapier can connect, but it is not adding subscribers

  Resolved 157 views 3 comments 0 points Most recent by johnakr August 2019
• Email is verified but domain is pending verification in Amazon SES console

  Resolved 712 views 2 comments 0 points Most recent by Ben August 2019
• Custom success URL not redirecting

  Resolved 572 views 8 comments 0 points Most recent by activ_x August 2019
• Newsletter being delivered as Gooblygook

  Resolved 63 views 2 comments 0 points Most recent by Ben August 2019
• Unlicensed custom domain license error

  Resolved 370 views 2 comments 0 points Most recent by Ben August 2019
• Re-import email lists

  Resolved 106 views 3 comments 0 points Most recent by grebmork August 2019
• Save & Next Campaign 403 Forbidden error

  Resolved 351 views 2 comments 0 points Most recent by Ben August 2019
• Uncaught Error: Call to undefined function curl_init()

  Resolved 662 views 2 comments 0 points Most recent by Ben July 2019
• Everything seems to be correct, but emails aren't being delivered.

  Resolved 89 views 3 comments 0 points Most recent by Kris_Radcliffe July 2019