Troubleshooting

Discussion List

• Moving from shared hosting to VPS - can't access Sendy

  Resolved 94 views 3 comments 0 points Most recent by Martamars August 2018
• An autoresponder email isn't being sent out

  Resolved 85 views 3 comments 0 points Most recent by Ian August 2018
• Database not updated when updating

  Resolved 94 views 2 comments 0 points Most recent by Ben August 2018
• Cron setup is not detected

  Resolved 204 views 2 comments 0 points Most recent by Ben August 2018
• Bounce and complaints via Amazon SES not working

  Resolved 308 views 5 comments 0 points Most recent by Ben July 2018
• Getting error when trying to save

  Resolved 114 views 3 comments 0 points Most recent by stacez July 2018
• 0 recipients when selecting lists to send campaign

  Resolved 212 views 3 comments 0 points Most recent by zaelanist July 2018
• My autoresponder emails are not delivering accurately

  Resolved 105 views 2 comments 0 points Most recent by Ben June 2018
• 403 Error when saving Campaign or List

  Resolved 291 views 3 comments 0 points Most recent by mollemac June 2018
• Weird link appearing in reports

  Resolved 68 views 2 comments 0 points Most recent by Ben June 2018
• Where are the cron job instructions?

  Resolved 485 views 2 comments 0 points Most recent by Ben June 2018
• Personalisation tags in test emails

  Resolved 240 views 2 comments 0 points Most recent by Ben June 2018
• mod_rewrite is not enabled

  Resolved 975 views 2 comments 0 points Most recent by Ben June 2018
• Sendy always jump back to login page

  Resolved 162 views 2 comments 0 points Most recent by Ben June 2018
• Sending a thank you email, Name and Email not parsed

  Resolved 120 views 3 comments 0 points Most recent by h22uk May 2018
• Headers and client library minor version mismatch

  Resolved 67 views 2 comments 0 points Most recent by Ben May 2018
• Login redirects back to login page

  Resolved 644 views 2 comments 0 points Most recent by Ben May 2018
• Not able to import all contact

  Resolved 69 views 2 comments 0 points Most recent by Ben May 2018
• [reconsent] tag

  Resolved 165 views 2 comments 0 points Most recent by Ben May 2018
• Name and email tags not parsed for thank you emails

  Resolved 47 views 2 comments 0 points Most recent by Ben May 2018
• CSV import error

  Resolved 96 views 2 comments 0 points Most recent by Ben May 2018
• Campaign report's statistics is showing 0 open and 0 link clicks, and links aren't working

  Resolved 237 views 5 comments 0 points Most recent by Ian May 2018
• Not sending

  Resolved 122 views 2 comments 0 points Most recent by Ben April 2018
• 'OptInRequired' error

  Resolved 92 views 2 comments 0 points Most recent by Ben April 2018
• confirmation_link is not clickable in some email clients. How to create a fully formatted link?

  Resolved 167 views 2 comments 0 points Most recent by Ben April 2018
• CSS style code being added via WYSIWYG editor

  Resolved 134 views 3 comments 0 points Most recent by gigaboy April 2018
• I get a weird preview of the newsletter

  Resolved 93 views 2 comments 0 points Most recent by Ben March 2018
• Unsubscribe link in real campaign says it is a test

  Resolved 784 views 3 comments 0 points Most recent by Auerbach March 2018
• Cron job on hostgator

  Resolved 212 views 3 comments 0 points Most recent by dzagana March 2018
• Login page logs in and out again automatically

  Resolved 69 views 2 comments 0 points Most recent by brokernyc March 2018