Troubleshooting

Discussion List

• Redirected to log in page after migrating to Cloudways

  Resolved 61 views 5 comments 0 points Most recent by spyros July 2020
• Sendy is not loading properly for me

  Resolved 108 views 5 comments 0 points Most recent by alchemist July 2020
• Getting 500 error

  Resolved 38 views 3 comments 0 points Most recent by muzu July 2020
• [Ubuntu] Autoresponder open and click stats not working

  Resolved 26 views 2 comments 0 points Most recent by Ben July 2020
• Dashes imported as "malformed" in CSV

  Resolved 84 views 6 comments 0 points Most recent by Ben June 2020
• Emails not sending (in sandbox mode)

  Resolved 68 views 2 comments 0 points Most recent by Ben June 2020
• How to see SMTP log?

  Resolved 196 views 2 comments 0 points Most recent by Ben June 2020
• Any clues on what might be periodically deleting functions.php?

  Resolved 88 views 2 comments 0 points Most recent by Ben June 2020
• Using custom fields in email

  Resolved 65 views 2 comments 0 points Most recent by Ben June 2020
• Redirects have stopped working

  Resolved 140 views 3 comments 0 points Most recent by mattapex June 2020
• 404 error at login page

  Resolved 181 views 5 comments 0 points Most recent by equanimous May 2020
• Opens tracking for custom domain

  Resolved 123 views 11 comments 0 points Most recent by dberning May 2020
• Only cron job for CSV not working

  Resolved 141 views 7 comments 0 points Most recent by flarios May 2020
• Error when editing autoresponder

  Resolved 64 views 3 comments 0 points Most recent by flurbix May 2020
• Code appearing in template

  Resolved 24 views 2 comments 0 points Most recent by Tenerifekiwi April 2020
• Save brand redirects to blank page

  Resolved 25 views 2 comments 0 points Most recent by Yoton April 2020
• Confirmation email not received - Using Thrive Themes

  Resolved 77 views 7 comments 0 points Most recent by steveuk April 2020
• Unlicensed custom domains error

  Resolved 22 views 3 comments 0 points Most recent by obiweb April 2020
• API key not passed

  Resolved 374 views 3 comments 0 points Most recent by Achim March 2020
• Redirected to logout page when visiting installation page

  Resolved 28 views 2 comments 0 points Most recent by rhodebump March 2020
• Custom domain not mapping to main Sendy installation page

  Resolved 77 views 3 comments 0 points Most recent by nikoslavs March 2020
• Possible to use [referrer] tag?

  Resolved 37 views 2 comments 0 points Most recent by Ben March 2020
• Odd code showing in editor

  Resolved 21 views 2 comments 0 points Most recent by Ben February 2020
• Install & login pages are un-styled

  Resolved 30 views 3 comments 0 points Most recent by frosee February 2020
• Error 501 save-template.php not supported.

  Resolved 30 views 3 comments 0 points Most recent by localforyou February 2020
• Plain text doesn't show in the preview

  Resolved 81 views 3 comments 0 points Most recent by tvo February 2020
• Click are not tracked

  Resolved 48 views 5 comments 0 points Most recent by Ben February 2020
• Template resetting to default/empty when I click save and next

  Resolved 20 views 3 comments 0 points Most recent by gogusamsung January 2020
• Autoresponder on Dreamhost VPS

  Resolved 34 views 3 comments 0 points Most recent by arminunruh January 2020
• Bounces and complaints notice not going away

  Resolved 57 views 4 comments 0 points Most recent by Ben January 2020