Troubleshooting

Discussion List

• Unable to save campaign - Unknown column 'web_version_lang' in 'field list'

  Resolved 139 views 2 comments 0 points Most recent by Ben October 2022
• SignatureDoesNotMatch

  Resolved 334 views 2 comments 0 points Most recent by Ben October 2022
• Can't login to Sendy

  Resolved 1.6K views 2 comments 0 points Most recent by Ben August 2022
• Unable to connect to Zapier

  Resolved 335 views 3 comments 0 points Most recent by terskac July 2022
• Blank page after clicking save & next

  Resolved 227 views 2 comments 0 points Most recent by Ben July 2022
• Can't send emails. says domain is invalid but it is verified. and no sandbox

  Resolved 856 views 2 comments 0 points Most recent by Ben July 2022
• Internal server error when saving list settings

  Resolved 404 views 3 comments 0 points Most recent by alexcowles June 2022
• Housekeeping inactive subscribers not loading

  Resolved 306 views 3 comments 0 points Most recent by sioulisn June 2022
• Updated Sendy but still see new version notification in the footer

  Resolved 287 views 2 comments 0 points Most recent by Ben June 2022
• Issue while converting to WYSIWYG editor (lines of code appearing from nowhere)

  Resolved 460 views 2 comments 0 points Most recent by Ben June 2022
• Saving brand settings returns a blank page

  Resolved 364 views 2 comments 0 points Most recent by Ben June 2022
• Opened emails showing "0"

  Resolved 436 views 2 comments 0 points Most recent by Ben April 2022
• No emails sending

  Resolved 371 views 1 comment 0 points Most recent by Ben April 2022
• Sendy + Postmark Broadcast Streams (SMTP)

  1K views 7 comments 0 points Most recent by crazygooddigital March 2022
• Unsubscribing users via API for one specific list only

  Resolved 252 views 2 comments 0 points Most recent by Ben March 2022
• Problem with API when deleting user from list

  Resolved 369 views 8 comments 0 points Most recent by Remi March 2022
• 404s on webversion and unsubscribe links

  Resolved 291 views 3 comments 0 points Most recent by skeeterz71 February 2022
• How Amazon Feedback notifications automatically setup?

  Resolved 558 views 5 comments 0 points Most recent by beeking February 2022
• Internal server error when saving list settings

  Resolved 145 views 3 comments 0 points Most recent by lucastsolakian February 2022
• Autoresponder not working

  Resolved 747 views 5 comments 0 points Most recent by kokoXX January 2022
• Internal server error when saving list settings.

  Resolved 277 views 3 comments 0 points Most recent by andhedrew January 2022
• Weird code embedded in emails sent

  Resolved 139 views 2 comments 0 points Most recent by Ben January 2022
• Wrong analytics

  Resolved 200 views 2 comments 0 points Most recent by Ben January 2022
• Unable to communicate with Amazon SES API

  Resolved 722 views 3 comments 0 points Most recent by Kendecooman January 2022
• Email list is not importing even with cron job

  Resolved 862 views 3 comments 0 points Most recent by sudhanshusks December 2021
• Login page is blank

  Resolved 343 views 2 comments 0 points Most recent by Ben December 2021
• Error communicating with Amazon SNS API

  Resolved 162 views 2 comments 0 points Most recent by Ben December 2021
• Autoresponder not working

  Resolved 734 views 7 comments 0 points Most recent by Ben December 2021
• Segments not updating

  Resolved 463 views 2 comments 0 points Most recent by Ben November 2021
• Some email address in the list not receiving the email

  Resolved 311 views 2 comments 0 points Most recent by Ben November 2021