Troubleshooting

Discussion List

• Update on problem for sending campaign stuck in preparing to send ...

  Resolved 546 views 2 comments 0 points Most recent by Ben June 2023
• Can't import Lists

  Resolved 501 views 3 comments 0 points Most recent by dseoane June 2023
• Gettext issue

  Resolved 276 views 2 comments 0 points Most recent by Ben May 2023
• Missing Database fields after update

  Resolved 345 views 2 comments 0 points Most recent by Ben May 2023
• Bounced emails not reflecting in Sendy

  Resolved 381 views 3 comments 0 points Most recent by tyler May 2023
• Autoresponder only being sent to some emails and not all when a user subscribes.

  Resolved 155 views 3 comments 0 points Most recent by Cranecreations May 2023
• Client is getting bounce notifications but Sendy is showing Zero bounces in the reports

  Resolved 192 views 2 comments 0 points Most recent by Ben May 2023
• Subscriber lists not visible

  Resolved 266 views 2 comments 0 points Most recent by Ben April 2023
• \ or "" sign in Sendy editor

  Resolved 112 views 2 comments 0 points Most recent by Ben April 2023
• Can not track clicks

  Resolved 275 views 2 comments 0 points Most recent by Ben April 2023
• Autoresponder not working

  Resolved 722 views 2 comments 0 points Most recent by Ben April 2023
• New Server and Sendy Update, Where are my contacts?

  Resolved 314 views 2 comments 0 points Most recent by Ben April 2023
• Complete contact list isn't importing and the uploading status kept buffering

  Resolved 276 views 2 comments 0 points Most recent by Ben March 2023
• Custom Field of [city] not being imported by Sendy

  Resolved 201 views 2 comments 0 points Most recent by Ben February 2023
• Sendy autoresponders not going out

  Resolved 369 views 2 comments 0 points Most recent by Ben January 2023
• Cannot Login

  Resolved 735 views 2 comments 0 points Most recent by Ben January 2023
• active-subscriber-info api call broken with v6?

  Resolved 615 views 2 comments 0 points Most recent by Ben January 2023
• Error: InvalidClientTokenId

  Resolved 206 views 2 comments 0 points Most recent by Ben December 2022
• Click tracking isn't working

  Resolved 450 views 2 comments 0 points Most recent by Ben December 2022
• 504 Gateway Error while choosing multiple lists

  Resolved 546 views 2 comments 0 points Most recent by Ben December 2022
• Code at Top of Email

  Resolved 816 views 2 comments 0 points Most recent by Ben November 2022
• 0% open rate but unique clicks being tracked

  Resolved 768 views 5 comments 0 points Most recent by fstelzner October 2022
• Brand page is blank

  Resolved 346 views 2 comments 0 points Most recent by Ben October 2022
• Server issues what is the problem

  Resolved 582 views 2 comments 0 points Most recent by Ben October 2022
• Unable to save campaign - Unknown column 'web_version_lang' in 'field list'

  Resolved 171 views 2 comments 0 points Most recent by Ben October 2022
• SignatureDoesNotMatch

  Resolved 382 views 2 comments 0 points Most recent by Ben October 2022
• Can't login to Sendy

  Resolved 1.8K views 2 comments 0 points Most recent by Ben August 2022
• Unable to connect to Zapier

  Resolved 385 views 3 comments 0 points Most recent by terskac July 2022
• Blank page after clicking save & next

  Resolved 255 views 2 comments 0 points Most recent by Ben July 2022
• Can't send emails. says domain is invalid but it is verified. and no sandbox

  Resolved 934 views 2 comments 0 points Most recent by Ben July 2022