Troubleshooting

Discussion List

• Bounced emails not reflecting in Sendy

  Resolved 378 views 3 comments 0 points Most recent by tyler May 2023
• Autoresponder only being sent to some emails and not all when a user subscribes.

  Resolved 151 views 3 comments 0 points Most recent by Cranecreations May 2023
• Client is getting bounce notifications but Sendy is showing Zero bounces in the reports

  Resolved 189 views 2 comments 0 points Most recent by Ben May 2023
• Subscriber lists not visible

  Resolved 254 views 2 comments 0 points Most recent by Ben April 2023
• \ or "" sign in Sendy editor

  Resolved 111 views 2 comments 0 points Most recent by Ben April 2023
• Can not track clicks

  Resolved 269 views 2 comments 0 points Most recent by Ben April 2023
• Autoresponder not working

  Resolved 715 views 2 comments 0 points Most recent by Ben April 2023
• New Server and Sendy Update, Where are my contacts?

  Resolved 310 views 2 comments 0 points Most recent by Ben April 2023
• Complete contact list isn't importing and the uploading status kept buffering

  Resolved 274 views 2 comments 0 points Most recent by Ben March 2023
• Custom Field of [city] not being imported by Sendy

  Resolved 201 views 2 comments 0 points Most recent by Ben February 2023
• Sendy autoresponders not going out

  Resolved 364 views 2 comments 0 points Most recent by Ben January 2023
• Cannot Login

  Resolved 731 views 2 comments 0 points Most recent by Ben January 2023
• active-subscriber-info api call broken with v6?

  Resolved 609 views 2 comments 0 points Most recent by Ben January 2023
• Error: InvalidClientTokenId

  Resolved 201 views 2 comments 0 points Most recent by Ben December 2022
• Click tracking isn't working

  Resolved 437 views 2 comments 0 points Most recent by Ben December 2022
• 504 Gateway Error while choosing multiple lists

  Resolved 536 views 2 comments 0 points Most recent by Ben December 2022
• Code at Top of Email

  Resolved 814 views 2 comments 0 points Most recent by Ben November 2022
• 0% open rate but unique clicks being tracked

  Resolved 763 views 5 comments 0 points Most recent by fstelzner October 2022
• Brand page is blank

  Resolved 344 views 2 comments 0 points Most recent by Ben October 2022
• Server issues what is the problem

  Resolved 576 views 2 comments 0 points Most recent by Ben October 2022
• Unable to save campaign - Unknown column 'web_version_lang' in 'field list'

  Resolved 168 views 2 comments 0 points Most recent by Ben October 2022
• SignatureDoesNotMatch

  Resolved 380 views 2 comments 0 points Most recent by Ben October 2022
• Can't login to Sendy

  Resolved 1.8K views 2 comments 0 points Most recent by Ben August 2022
• Unable to connect to Zapier

  Resolved 383 views 3 comments 0 points Most recent by terskac July 2022
• Blank page after clicking save & next

  Resolved 253 views 2 comments 0 points Most recent by Ben July 2022
• Can't send emails. says domain is invalid but it is verified. and no sandbox

  Resolved 930 views 2 comments 0 points Most recent by Ben July 2022
• Internal server error when saving list settings

  Resolved 469 views 3 comments 0 points Most recent by alexcowles June 2022
• Housekeeping inactive subscribers not loading

  Resolved 361 views 3 comments 0 points Most recent by sioulisn June 2022
• Updated Sendy but still see new version notification in the footer

  Resolved 338 views 2 comments 0 points Most recent by Ben June 2022
• Issue while converting to WYSIWYG editor (lines of code appearing from nowhere)

  Resolved 510 views 2 comments 0 points Most recent by Ben June 2022