Troubleshooting

Discussion List

• Campaigns not sending

  Resolved 1.4K views 2 comments 0 points Most recent by linked July 2023
• 300+ lines of CSS ??

  Resolved 232 views 2 comments 0 points Most recent by Ben June 2023
• Code being inserted into campaigns

  Resolved 189 views 2 comments 0 points Most recent by Ben June 2023
• Error: SignatureDoesNotMatch

  Resolved 289 views 2 comments 0 points Most recent by Ben June 2023
• Update on problem for sending campaign stuck in preparing to send ...

  Resolved 553 views 2 comments 0 points Most recent by Ben June 2023
• Can't import Lists

  Resolved 511 views 3 comments 0 points Most recent by dseoane June 2023
• Gettext issue

  Resolved 282 views 2 comments 0 points Most recent by Ben May 2023
• Missing Database fields after update

  Resolved 355 views 2 comments 0 points Most recent by Ben May 2023
• Bounced emails not reflecting in Sendy

  Resolved 386 views 3 comments 0 points Most recent by tyler May 2023
• Autoresponder only being sent to some emails and not all when a user subscribes.

  Resolved 160 views 3 comments 0 points Most recent by Cranecreations May 2023
• Client is getting bounce notifications but Sendy is showing Zero bounces in the reports

  Resolved 198 views 2 comments 0 points Most recent by Ben May 2023
• Subscriber lists not visible

  Resolved 276 views 2 comments 0 points Most recent by Ben April 2023
• \ or "" sign in Sendy editor

  Resolved 115 views 2 comments 0 points Most recent by Ben April 2023
• Can not track clicks

  Resolved 284 views 2 comments 0 points Most recent by Ben April 2023
• Autoresponder not working

  Resolved 727 views 2 comments 0 points Most recent by Ben April 2023
• New Server and Sendy Update, Where are my contacts?

  Resolved 318 views 2 comments 0 points Most recent by Ben April 2023
• Complete contact list isn't importing and the uploading status kept buffering

  Resolved 280 views 2 comments 0 points Most recent by Ben March 2023
• Custom Field of [city] not being imported by Sendy

  Resolved 206 views 2 comments 0 points Most recent by Ben February 2023
• Sendy autoresponders not going out

  Resolved 372 views 2 comments 0 points Most recent by Ben January 2023
• Cannot Login

  Resolved 744 views 2 comments 0 points Most recent by Ben January 2023
• active-subscriber-info api call broken with v6?

  Resolved 617 views 2 comments 0 points Most recent by Ben January 2023
• Error: InvalidClientTokenId

  Resolved 209 views 2 comments 0 points Most recent by Ben December 2022
• Click tracking isn't working

  Resolved 462 views 2 comments 0 points Most recent by Ben December 2022
• 504 Gateway Error while choosing multiple lists

  Resolved 549 views 2 comments 0 points Most recent by Ben December 2022
• Code at Top of Email

  Resolved 817 views 2 comments 0 points Most recent by Ben November 2022
• 0% open rate but unique clicks being tracked

  Resolved 780 views 5 comments 0 points Most recent by fstelzner October 2022
• Brand page is blank

  Resolved 348 views 2 comments 0 points Most recent by Ben October 2022
• Server issues what is the problem

  Resolved 583 views 2 comments 0 points Most recent by Ben October 2022
• Unable to save campaign - Unknown column 'web_version_lang' in 'field list'

  Resolved 173 views 2 comments 0 points Most recent by Ben October 2022
• SignatureDoesNotMatch

  Resolved 384 views 2 comments 0 points Most recent by Ben October 2022