Troubleshooting

Discussion List

• Email and password created on installation page not working...

  Closed 46 views 2 comments 0 points Most recent by Ben December 2018
• I can't click the Enable button in Autorepsonders

  Closed 41 views 2 comments 0 points Most recent by Ben November 2018
• Main Page is adding a %20 on the url

  Closed 57 views 5 comments 0 points Most recent by Jmcst24 November 2018
• Custom fields date not saving correct date

  Closed 76 views 3 comments 0 points Most recent by jchekanoff November 2018
• Sendy shows emails as sent but SES does not

  Closed 165 views 4 comments 0 points Most recent by mercurial November 2018
• Unsubscribe link directs to unsubscribe-success.php page and doesn't unsubscribe

  Closed 117 views 2 comments 0 points Most recent by Ben October 2018
• Autoresponders not sending to new signups

  Closed 75 views 2 comments 0 points Most recent by Ben October 2018
• Incorrect SES Region?

  Closed 72 views 3 comments 0 points Most recent by tvo October 2018
• Installation on GoDaddy business hosting

  Closed 89 views 3 comments 0 points Most recent by puneet_mehrotra October 2018
• Test email says sent but no email in inbox or spam folder

  Closed 145 views 2 comments 0 points Most recent by Ben October 2018
• Not tracking campaign opens or clicks

  Closed 162 views 3 comments 0 points Most recent by bgrah October 2018
• "Some server extensions are not installed" but it is working

  Closed 140 views 4 comments 0 points Most recent by Martintoy October 2018
• Cannot "Send Newsletter Now"

  Closed 66 views 2 comments 0 points Most recent by Ben September 2018
• 403 error when going into templates section

  Closed 38 views 2 comments 0 points Most recent by Ben September 2018
• Subscribe API call returning HTML page

  Closed 87 views 2 comments 0 points Most recent by Ben September 2018
• Can't delete custom fields or lists

  Closed 61 views 2 comments 0 points Most recent by Ben September 2018
• Redirected back to login page after logging in

  Closed 106 views 2 comments 0 points Most recent by Ben August 2018
• No .htaccess file in download

  Closed 117 views 2 comments 0 points Most recent by Ben August 2018
• Old URL being used after migrating

  Closed 83 views 3 comments 0 points Most recent by bren August 2018
• Login page reloads when logging in

  Closed 68 views 3 comments 0 points Most recent by shankar August 2018
• Moving from shared hosting to VPS - can't access Sendy

  Closed 90 views 3 comments 0 points Most recent by Martamars August 2018
• An autoresponder email isn't being sent out

  Closed 81 views 3 comments 0 points Most recent by Ian August 2018
• Database not updated when updating

  Closed 82 views 2 comments 0 points Most recent by Ben August 2018
• Cron setup is not detected

  Closed 182 views 2 comments 0 points Most recent by Ben August 2018
• Bounce and complaints via Amazon SES not working

  Closed 281 views 5 comments 0 points Most recent by Ben July 2018
• Getting error when trying to save

  Closed 104 views 3 comments 0 points Most recent by stacez July 2018
• 0 recipients when selecting lists to send campaign

  Closed 166 views 3 comments 0 points Most recent by zaelanist July 2018
• My autoresponder emails are not delivering accurately

  Closed 104 views 2 comments 0 points Most recent by Ben June 2018
• 403 Error when saving Campaign or List

  Closed 222 views 3 comments 0 points Most recent by mollemac June 2018
• Weird link appearing in reports

  Closed 62 views 2 comments 0 points Most recent by Ben June 2018