Troubleshooting

Discussion List

• Plain text doesn't show in the preview

  Resolved 299 views 3 comments 0 points Most recent by tvo February 2020
• Click are not tracked

  Resolved 166 views 5 comments 0 points Most recent by Ben February 2020
• Template resetting to default/empty when I click save and next

  Resolved 58 views 3 comments 0 points Most recent by gogusamsung January 2020
• Autoresponder on Dreamhost VPS

  Resolved 119 views 3 comments 0 points Most recent by arminunruh January 2020
• Bounces and complaints notice not going away

  Resolved 118 views 4 comments 0 points Most recent by Ben January 2020
• Redirection Issue after custom domain setup

  Resolved 362 views 6 comments 0 points Most recent by attiii7 December 2019
• Rocket symbol being replaced in subject with ???

  Resolved 122 views 2 comments 0 points Most recent by Ben December 2019
• Script being added to top of email template after save

  Resolved 399 views 2 comments 0 points Most recent by Ben December 2019
• Pages load only when adding .php extension

  Resolved 197 views 2 comments 0 points Most recent by Ben December 2019
• Weird script in my templates?

  Resolved 212 views 3 comments 0 points Most recent by jackbauer December 2019
• Confirmation for unsubscribe?

  Resolved 401 views 3 comments 0 points Most recent by Headmaster December 2019
• Signature Does Not Match

  Resolved 589 views 5 comments 0 points Most recent by Cispy November 2019
• Tags not working

  Resolved 181 views 2 comments 0 points Most recent by Ben November 2019
• Import via CSV file upload

  Resolved 27 views 2 comments 0 points Most recent by Ben November 2019
• Testing sending on Birthday, but never trigger.

  Resolved 80 views 2 comments 0 points Most recent by Ben November 2019
• GDPR checkbox missing on iOS

  Resolved 56 views 5 comments 0 points Most recent by Post November 2019
• Problem when saving HTML Templates or campaign

  Resolved 338 views 3 comments 0 points Most recent by vsebastien November 2019
• Problem in uploading a template with images in WYSIWYG

  Resolved 199 views 2 comments 0 points Most recent by Ben October 2019
• Code is appended to email template

  Resolved 267 views 2 comments 0 points Most recent by Ben October 2019
• Unsubscribe message "Invalid email address"

  Resolved 349 views 3 comments 0 points Most recent by Carmen October 2019
• Sending with SMTP

  Resolved 1.3K views 2 comments 0 points Most recent by Ben October 2019
• Error after adding brand

  Resolved 183 views 3 comments 0 points Most recent by smile October 2019
• Mobile display not correct when coding HTML email

  Resolved 108 views 2 comments 0 points Most recent by Ben October 2019
• Opens and clicks not tracking

  Resolved 148 views 2 comments 0 points Most recent by Ben September 2019
• [currentmonth] [currentdaynumber] [currentyear] tags in 'Thank You' email

  Resolved 152 views 3 comments 0 points Most recent by messtudios September 2019
• Link no longer exists in email campaigns

  Resolved 271 views 3 comments 0 points Most recent by PeterSchulze September 2019
• Upgrading to PHP 7.3 and Zapier

  Resolved 221 views 2 comments 0 points Most recent by Ben September 2019
• Correctly displaying accented or foreign characters

  Resolved 59 views 1 comment 0 points Started by toddm August 2019
• Zapier can connect, but it is not adding subscribers

  Resolved 122 views 3 comments 0 points Most recent by johnakr August 2019
• Email is verified but domain is pending verification in Amazon SES console

  Resolved 505 views 2 comments 0 points Most recent by Ben August 2019