Troubleshooting

Discussion List

• Undelivered emails with error code 0

  Resolved 632 views 3 comments 0 points Most recent by michaelsendy March 2024
• Custom fields not being replaced

  Resolved 242 views 2 comments 0 points Most recent by Ben March 2024
• Sendy installation returns a 'Request Timeout'

  Resolved 211 views 3 comments 0 points Most recent by Booklover March 2024
• Error with SNS

  Resolved 249 views 2 comments 0 points Most recent by Ben March 2024
• Getting "You are using more custom domains than your license allow"

  Resolved 182 views 2 comments 0 points Most recent by Ben March 2024
• Adding subscriber via API

  Resolved 360 views 3 comments 0 points Most recent by ChristophHeine February 2024
• "Preparing" and refuses to send

  Resolved 934 views 2 comments 0 points Most recent by Ben January 2024
• Subscription form times out with no confirmation email

  Resolved 218 views 3 comments 0 points Most recent by kyle January 2024
• Updated Sendy but footer still showing old version

  Resolved 413 views 3 comments 0 points Most recent by dyeb October 2023
• Double opt-in confirmation message has no content

  Resolved 723 views 2 comments 0 points Most recent by Ben September 2023
• Blank confirmation email?

  Resolved 84 views 3 comments 0 points Most recent by theletter September 2023
• Tracking Opens 'On' But Still Disabled

  Resolved 140 views 3 comments 0 points Most recent by webbie September 2023
• Automatic unsubscribe

  Resolved 419 views 2 comments 0 points Most recent by Ben September 2023
• How to use unsubscribe tags correct

  Resolved 395 views 2 comments 0 points Most recent by Ben September 2023
• SMTP settings error

  Resolved 265 views 2 comments 0 points Most recent by Ben August 2023
• scheduled.php error

  Resolved 493 views 2 comments 0 points Most recent by Ben August 2023
• Broken link checker hanging up on valid website

  Resolved 348 views 3 comments 0 points Most recent by MosaicLife August 2023
• Cron job setup

  Resolved 1.5K views 3 comments 0 points Most recent by nitram July 2023
• Campaigns not sending

  Resolved 1.3K views 2 comments 0 points Most recent by linked July 2023
• 300+ lines of CSS ??

  Resolved 214 views 2 comments 0 points Most recent by Ben June 2023
• Code being inserted into campaigns

  Resolved 166 views 2 comments 0 points Most recent by Ben June 2023
• Error: SignatureDoesNotMatch

  Resolved 255 views 2 comments 0 points Most recent by Ben June 2023
• Update on problem for sending campaign stuck in preparing to send ...

  Resolved 518 views 2 comments 0 points Most recent by Ben June 2023
• Can't import Lists

  Resolved 463 views 3 comments 0 points Most recent by dseoane June 2023
• Gettext issue

  Resolved 260 views 2 comments 0 points Most recent by Ben May 2023
• Missing Database fields after update

  Resolved 319 views 2 comments 0 points Most recent by Ben May 2023
• Bounced emails not reflecting in Sendy

  Resolved 364 views 3 comments 0 points Most recent by tyler May 2023
• Autoresponder only being sent to some emails and not all when a user subscribes.

  Resolved 147 views 3 comments 0 points Most recent by Cranecreations May 2023
• Client is getting bounce notifications but Sendy is showing Zero bounces in the reports

  Resolved 174 views 2 comments 0 points Most recent by Ben May 2023
• Subscriber lists not visible

  Resolved 241 views 2 comments 0 points Most recent by Ben April 2023