Troubleshooting

Discussion List

• Broken link checker hanging up on valid website

  Resolved 320 views 3 comments 0 points Most recent by MosaicLife August 2023
• Cron job setup

  Resolved 1.3K views 3 comments 0 points Most recent by nitram July 2023
• Campaigns not sending

  Resolved 1.1K views 2 comments 0 points Most recent by linked July 2023
• 300+ lines of CSS ??

  Resolved 191 views 2 comments 0 points Most recent by Ben June 2023
• Code being inserted into campaigns

  Resolved 113 views 2 comments 0 points Most recent by Ben June 2023
• Error: SignatureDoesNotMatch

  Resolved 193 views 2 comments 0 points Most recent by Ben June 2023
• Update on problem for sending campaign stuck in preparing to send ...

  Resolved 421 views 2 comments 0 points Most recent by Ben June 2023
• Can't import Lists

  Resolved 380 views 3 comments 0 points Most recent by dseoane June 2023
• Gettext issue

  Resolved 206 views 2 comments 0 points Most recent by Ben May 2023
• Missing Database fields after update

  Resolved 263 views 2 comments 0 points Most recent by Ben May 2023
• Bounced emails not reflecting in Sendy

  Resolved 319 views 3 comments 0 points Most recent by tyler May 2023
• Autoresponder only being sent to some emails and not all when a user subscribes.

  Resolved 129 views 3 comments 0 points Most recent by Cranecreations May 2023
• Client is getting bounce notifications but Sendy is showing Zero bounces in the reports

  Resolved 153 views 2 comments 0 points Most recent by Ben May 2023
• Subscriber lists not visible

  Resolved 201 views 2 comments 0 points Most recent by Ben April 2023
• \ or "" sign in Sendy editor

  Resolved 84 views 2 comments 0 points Most recent by Ben April 2023
• Can not track clicks

  Resolved 217 views 2 comments 0 points Most recent by Ben April 2023
• Autoresponder not working

  Resolved 647 views 2 comments 0 points Most recent by Ben April 2023
• New Server and Sendy Update, Where are my contacts?

  Resolved 265 views 2 comments 0 points Most recent by Ben April 2023
• Complete contact list isn't importing and the uploading status kept buffering

  Resolved 210 views 2 comments 0 points Most recent by Ben March 2023
• Custom Field of [city] not being imported by Sendy

  Resolved 164 views 2 comments 0 points Most recent by Ben February 2023
• Sendy autoresponders not going out

  Resolved 315 views 2 comments 0 points Most recent by Ben January 2023
• Cannot Login

  Resolved 648 views 2 comments 0 points Most recent by Ben January 2023
• active-subscriber-info api call broken with v6?

  Resolved 581 views 2 comments 0 points Most recent by Ben January 2023
• Error: InvalidClientTokenId

  Resolved 149 views 2 comments 0 points Most recent by Ben December 2022
• Click tracking isn't working

  Resolved 361 views 2 comments 0 points Most recent by Ben December 2022
• 504 Gateway Error while choosing multiple lists

  Resolved 469 views 2 comments 0 points Most recent by Ben December 2022
• Code at Top of Email

  Resolved 786 views 2 comments 0 points Most recent by Ben November 2022
• 0% open rate but unique clicks being tracked

  Resolved 675 views 5 comments 0 points Most recent by fstelzner October 2022
• Brand page is blank

  Resolved 313 views 2 comments 0 points Most recent by Ben October 2022
• Server issues what is the problem

  Resolved 525 views 2 comments 0 points Most recent by Ben October 2022