Troubleshooting

Discussion List

• Testing sending on Birthday, but never trigger.

  Resolved 145 views 2 comments 0 points Most recent by Ben November 2019
• GDPR checkbox missing on iOS

  Resolved 107 views 5 comments 0 points Most recent by Post November 2019
• Problem when saving HTML Templates or campaign

  Resolved 554 views 3 comments 0 points Most recent by vsebastien November 2019
• Problem in uploading a template with images in WYSIWYG

  Resolved 306 views 2 comments 0 points Most recent by Ben October 2019
• Code is appended to email template

  Resolved 457 views 2 comments 0 points Most recent by Ben October 2019
• Unsubscribe message "Invalid email address"

  Resolved 534 views 3 comments 0 points Most recent by Carmen October 2019
• Sending with SMTP

  Resolved 2.9K views 2 comments 0 points Most recent by Ben October 2019
• Error after adding brand

  Resolved 344 views 3 comments 0 points Most recent by smile October 2019
• Mobile display not correct when coding HTML email

  Resolved 209 views 2 comments 0 points Most recent by Ben October 2019
• Opens and clicks not tracking

  Resolved 339 views 2 comments 0 points Most recent by Ben September 2019
• [currentmonth] [currentdaynumber] [currentyear] tags in 'Thank You' email

  Resolved 320 views 3 comments 0 points Most recent by messtudios September 2019
• Link no longer exists in email campaigns

  Resolved 485 views 3 comments 0 points Most recent by PeterSchulze September 2019
• Upgrading to PHP 7.3 and Zapier

  Resolved 400 views 2 comments 0 points Most recent by Ben September 2019
• Correctly displaying accented or foreign characters

  Resolved 139 views 1 comment 0 points Started by toddm August 2019
• Zapier can connect, but it is not adding subscribers

  Resolved 187 views 3 comments 0 points Most recent by johnakr August 2019
• Email is verified but domain is pending verification in Amazon SES console

  Resolved 812 views 2 comments 0 points Most recent by Ben August 2019
• Custom success URL not redirecting

  Resolved 660 views 8 comments 0 points Most recent by activ_x August 2019
• Newsletter being delivered as Gooblygook

  Resolved 88 views 2 comments 0 points Most recent by Ben August 2019
• Unlicensed custom domain license error

  Resolved 445 views 2 comments 0 points Most recent by Ben August 2019
• Re-import email lists

  Resolved 144 views 3 comments 0 points Most recent by grebmork August 2019
• Save & Next Campaign 403 Forbidden error

  Resolved 451 views 2 comments 0 points Most recent by Ben August 2019
• Uncaught Error: Call to undefined function curl_init()

  Resolved 714 views 2 comments 0 points Most recent by Ben July 2019
• Everything seems to be correct, but emails aren't being delivered.

  Resolved 125 views 3 comments 0 points Most recent by Kris_Radcliffe July 2019
• Cron job for scheduler and autoresponders

  Resolved 892 views 3 comments 0 points Most recent by AktivProfessional July 2019
• [Ubuntu] 500 error when viewing webversion of newsletter

  Resolved 226 views 3 comments 0 points Most recent by Camnomis July 2019
• Login returns "Please fill in both email and password"

  Resolved 306 views 1 comment 0 points Started by sesi200 July 2019
• Recipients receive unsubscribe message after campaign

  Resolved 158 views 3 comments 0 points Most recent by Shinteetah July 2019
• Campaigns sent but emails not received

  Resolved 1.2K views 3 comments 0 points Most recent by trvltrend June 2019
• Sending emails via third party SMTP

  Resolved 698 views 4 comments 0 points Most recent by zephyricalme June 2019
• Can't change brand logo

  Resolved 380 views 2 comments 0 points Most recent by Ben June 2019