Troubleshooting

Discussion List

• Opens and clicks not tracking

  Resolved 302 views 2 comments 0 points Most recent by Ben September 2019
• [currentmonth] [currentdaynumber] [currentyear] tags in 'Thank You' email

  Resolved 285 views 3 comments 0 points Most recent by messtudios September 2019
• Link no longer exists in email campaigns

  Resolved 451 views 3 comments 0 points Most recent by PeterSchulze September 2019
• Upgrading to PHP 7.3 and Zapier

  Resolved 383 views 2 comments 0 points Most recent by Ben September 2019
• Correctly displaying accented or foreign characters

  Resolved 114 views 1 comment 0 points Started by toddm August 2019
• Zapier can connect, but it is not adding subscribers

  Resolved 172 views 3 comments 0 points Most recent by johnakr August 2019
• Email is verified but domain is pending verification in Amazon SES console

  Resolved 777 views 2 comments 0 points Most recent by Ben August 2019
• Custom success URL not redirecting

  Resolved 626 views 8 comments 0 points Most recent by activ_x August 2019
• Newsletter being delivered as Gooblygook

  Resolved 70 views 2 comments 0 points Most recent by Ben August 2019
• Unlicensed custom domain license error

  Resolved 414 views 2 comments 0 points Most recent by Ben August 2019
• Re-import email lists

  Resolved 120 views 3 comments 0 points Most recent by grebmork August 2019
• Save & Next Campaign 403 Forbidden error

  Resolved 415 views 2 comments 0 points Most recent by Ben August 2019
• Uncaught Error: Call to undefined function curl_init()

  Resolved 694 views 2 comments 0 points Most recent by Ben July 2019
• Everything seems to be correct, but emails aren't being delivered.

  Resolved 108 views 3 comments 0 points Most recent by Kris_Radcliffe July 2019
• Cron job for scheduler and autoresponders

  Resolved 850 views 3 comments 0 points Most recent by AktivProfessional July 2019
• [Ubuntu] 500 error when viewing webversion of newsletter

  Resolved 193 views 3 comments 0 points Most recent by Camnomis July 2019
• Login returns "Please fill in both email and password"

  Resolved 285 views 1 comment 0 points Started by sesi200 July 2019
• Recipients receive unsubscribe message after campaign

  Resolved 134 views 3 comments 0 points Most recent by Shinteetah July 2019
• Campaigns sent but emails not received

  Resolved 1.1K views 3 comments 0 points Most recent by trvltrend June 2019
• Sending emails via third party SMTP

  Resolved 642 views 4 comments 0 points Most recent by zephyricalme June 2019
• Can't change brand logo

  Resolved 351 views 2 comments 0 points Most recent by Ben June 2019
• How to get plain text response from subscribe API

  Resolved 546 views 2 comments 0 points Most recent by Ben June 2019
• WYSIWYG editor disabled for templates in version 4.0.3

  Resolved 167 views 2 comments 0 points Most recent by Ben June 2019
• Emails not send in some brands

  Resolved 96 views 2 comments 0 points Most recent by Ben June 2019
• Getting 'Unlicensed custom domains' after updating

  Resolved 339 views 3 comments 0 points Most recent by srinathr June 2019
• Can't create campaign with click tracking

  Resolved 265 views 3 comments 0 points Most recent by Ben May 2019
• Getting 'Can't connect to database' error - everything is enabled including mod_rewrite and msqli

  Resolved 155 views 2 comments 0 points Most recent by Ben May 2019
• Strange code in WYSIWYG editor

  Resolved 326 views 5 comments 0 points Most recent by Ben May 2019
• Domain verification failure in region EU (Ireland)

  Resolved 239 views 2 comments 0 points Most recent by Ben May 2019
• Login page keeps reloading in Google Chrome

  Resolved 4K views 6 comments 0 points Most recent by Ben May 2019