Troubleshooting

Discussion List

• Some emails can't be imported

  Resolved 120 views 2 comments 0 points Most recent by Ben April 2019
• Import goes to a blank page

  Resolved 416 views 3 comments 0 points Most recent by SpeakInConfidence April 2019
• Test emails not sending

  Resolved 1K views 2 comments 0 points Most recent by Ben April 2019
• WYSIWYG editor missing when creating campaign or template

  Resolved 190 views 3 comments 0 points Most recent by starkllr April 2019
• Strange code in template?

  Resolved 139 views 3 comments 0 points Most recent by TLT April 2019
• Emoji in subject line?

  Resolved 519 views 2 comments 0 points Most recent by Ben March 2019
• Do I have to verify both email address and domain?

  Resolved 546 views 5 comments 0 points Most recent by Bastian March 2019
• Sending stuck no resume button

  Resolved 1.3K views 3 comments 0 points Most recent by toomanylogins March 2019
• Campaign recipients and "Sent last 24hrs" are not the same

  Resolved 58 views 2 comments 0 points Most recent by Ben March 2019
• CSV list import - some records being missed

  Resolved 149 views 2 comments 0 points Most recent by Ben March 2019
• Campaigns showing 0 emails opened (while not true)

  Resolved 305 views 5 comments 0 points Most recent by drowne February 2019
• No CSS styles in interface

  Resolved 438 views 2 comments 0 points Most recent by chesscoach February 2019
• Error when exporting large CSVs

  Resolved 241 views 3 comments 0 points Most recent by blulake February 2019
• Anyone have Zapier working?

  Resolved 194 views 4 comments 0 points Most recent by Ben February 2019
• Email personalization tag not working

  Resolved 126 views 3 comments 0 points Most recent by jockegbg January 2019
• HTML insanely large

  Resolved 152 views 4 comments 0 points Most recent by PaulK January 2019
• Error after deleting IAM user

  Resolved 70 views 2 comments 0 points Most recent by Ben January 2019
• Stuck on "Preparing to send"

  Resolved 2.9K views 3 comments 0 points Most recent by stevebee January 2019
• File not found when trying to install

  Resolved 238 views 5 comments 0 points Most recent by karlsanada13 December 2018
• Syntax error in functions file

  Resolved 777 views 3 comments 0 points Most recent by oss December 2018
• Unsubscribe link not working?

  Resolved 1.3K views 2 comments 0 points Most recent by Ben December 2018
• HTML editor showing weird code

  Resolved 108 views 2 comments 0 points Most recent by Ben December 2018
• Email and password created on installation page not working...

  Resolved 163 views 2 comments 0 points Most recent by Ben December 2018
• I can't click the Enable button in Autorepsonders

  Resolved 119 views 2 comments 0 points Most recent by Ben November 2018
• Main Page is adding a %20 on the url

  Resolved 100 views 5 comments 0 points Most recent by Jmcst24 November 2018
• Custom fields date not saving correct date

  Resolved 245 views 3 comments 0 points Most recent by jchekanoff November 2018
• Sendy shows emails as sent but SES does not

  Resolved 488 views 4 comments 0 points Most recent by mercurial November 2018
• Unsubscribe link directs to unsubscribe-success.php page and doesn't unsubscribe

  Resolved 499 views 2 comments 0 points Most recent by Ben October 2018
• Autoresponders not sending to new signups

  Resolved 134 views 2 comments 0 points Most recent by Ben October 2018
• Incorrect SES Region?

  Resolved 177 views 3 comments 0 points Most recent by tvo October 2018